
I have also faced the same problem in the past. Very pathetic service, will not recommend kent to anybody
Sumit Kulkarni@sumitkulkarni41
Had called up cust care several times & hv observed its not up to the mark. They don't hv any escalation process in place. had lodged a complaint & they committed technician will visit in 24hrs & after 24hrs when he didn't turned up had to call once more & got SLA of anthr 24hrs.
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