Scaler Support

183 posts

Scaler Support

Scaler Support

@ScalerSupport

Katılım Mart 2024
0 Takip Edilen9 Takipçiler
Scaler Support
Scaler Support@ScalerSupport·
@hey_vsp Hi Vivek, sorry for the experience! Calls are recorded strictly for internal audits to ensure quality & accountability. Your data is secure & never shared. We've flagged your feedback to the team to ensure prospects are informed beforehand. Appreciate you raising this!
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Vivek Sagar pandey
Vivek Sagar pandey@hey_vsp·
@scaler_official folks if you are recording the call, please do inform prior. A person claiming he was from scaler called and recorded the call without permission
Vivek Sagar pandey tweet mediaVivek Sagar pandey tweet media
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Scaler Support
Scaler Support@ScalerSupport·
@yogendranamde11 Hi Yogendra, we apologise for the hassle you had to endure. We have already escalated your concern to the relevant team, and they will get back to you at the earliest.
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Scaler Support
Scaler Support@ScalerSupport·
@Nalinbit1 Hi Nalin, we apologise for any inconvenience caused - we're here to assist you. Please connect with us via DM and share your contact number and registered email ID, we will do the needful. twitter.com/messages/compo…
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Nalin
Nalin@Nalinbit1·
@scaler_official hey scaler. please reach out to me. I see no support number, no support email id. Mine dashboard showing no learning content nor option to raise ticket. course coordinator bhavana number not reachable.
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Scaler Support
Scaler Support@ScalerSupport·
@kr_shabareesh Hi Shabareesh, thank you for bringing this to our attention, and we sincerely apologize for the discrepancy. Our team is looking into this on priority. Could you please DM us your registered email ID and contact number to help us resolve this for you? twitter.com/messages/compo…
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kr shabareesh
kr shabareesh@kr_shabareesh·
@scaler_official there seems to be a mistake in the loan and emi amount in the new website for 24 months tenure.
kr shabareesh tweet media
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UXRadar
UXRadar@theuxradar·
UX Issue 🚨 | @scaler_official Correct phone number, but OTP never arrives. Tried 5+ times. Voice OTP also doesn’t work. Critical onboarding blocker - users are stuck with no fallback or clarity. This kills trust instantly. #Uxradar
UXRadar tweet media
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Scaler Support
Scaler Support@ScalerSupport·
@rishavkarna Hi Rishav, we apologise for any inconvenience caused - we're here to assist you. Please connect with us via DM and share your contact number and registered email ID, we will do the needful. twitter.com/messages/compo…
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Rishav Karna
Rishav Karna@rishavkarna·
@scaler_official I gave an interview few months ago. Was called by Ayush Suman and the interview was taken by Pankaj Jha. Till date didn't receive the result even after following up. Ayush doesn't even remember calling me. Very disappointing.
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Scaler Support
Scaler Support@ScalerSupport·
@rohitsharma2537 Hi Rohit, we apologise for any inconvenience caused - we have noted your concern and our team will reach out to you soon.
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Scaler Support
Scaler Support@ScalerSupport·
@Daljeet00587441 Hi Daljeet, this is not what we stand for & we’d like to highlight this internally. We appreciate you taking the time to bring this forward & our apologies once again for the experience you’ve had to endure. Please DM us your contact number and E-mail id, we’ll do the needful. twitter.com/messages/compo…
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Daljeet Singh
Daljeet Singh@Daljeet00587441·
Very disappointed with @scaler_official. I raised concerns about trainer experience and repeated lack of responses. I requested cancellation — not even a refund. Was told it’s “not feasible” due to a 14-day policy. The EMIs are now stretching my budget, and despite explaining my situation, there has been zero flexibility. When students invest significant money in education, basic empathy and accountability shouldn’t be optional. Education platforms should prioritize student support, not rigid policies. @asxna @asxna #student
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Scaler Support
Scaler Support@ScalerSupport·
@piyushochani Hi, we're here to assist you. We would like to know more about the issue you're facing. Please connect with us via DM and share your contact number and email ID along with your concern with us. twitter.com/messages/compo…
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Fervent
Fervent@piyushochani·
Why is it so difficult to get someone from @scaler_official to help me with cancellation of the DevOps program and get a refund?
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Scaler Support
Scaler Support@ScalerSupport·
@HarishDPC Hi Harish, we have noted your concern and our team will reach out to you soon.
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Scaler Support
Scaler Support@ScalerSupport·
@RajatRehria Hi Rajat, this wasn't supposed to happen and we're here to help. We would like to connect with you over DM and understand how we can help you. Please do reach out to us with your contact number and registered email ID, and we'll surely assist you further.
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Scaler Support
Scaler Support@ScalerSupport·
@AlbertPinto29 The issue has been fixed and we're sorry about any inconvenience. Do let us know if we can assist you with anything, we'd be happy to help!
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Scaler Support
Scaler Support@ScalerSupport·
@AlbertPinto29 Please DM us your contact number and registered email ID, we will do the needful.
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Ankit Bishnoi
Ankit Bishnoi@AlbertPinto29·
@ScalerSupport I have tried: cleared cache and cookies tried different browser even same thing is showing on phone also
Ankit Bishnoi tweet media
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Scaler Support
Scaler Support@ScalerSupport·
@shiva_etc Hi Shiva, we sincerely regret the inconvenience caused. Please DM us your registered email ID and contact number, we will do the needful.
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Shiva
Shiva@shiva_etc·
@scaler_official Are you sure that we get a certificate after completing a free course available in scaler website ? Also, please look at the progress tracker, some classes are not getting updated as complete even after I did ...
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Scaler Support
Scaler Support@ScalerSupport·
@suraj_gupta1993 Hi Suraj, this is not what we stand for & we’d like to highlight this internally. We appreciate you taking the time to bring this forward & our apologies once again for the experience you’ve had to endure. Please DM us your contact number and email ID, we’ll do the needful.
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Suraj Gupta
Suraj Gupta@suraj_gupta1993·
People should Boycott scalar after byju... They think they are God @scaler_official I enquired for admission and souvik chaudhary didn't process our LOC letters... Had to find another institute.
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