ScottishPower

Good morning. Traditional meters have a certification date, which is like your meter’s ‘best before’ date. Whilst the meter may still work beyond this date, the meter is more likely to be recording inaccurately with the older it gets. Smart meters are the most reliable way to ensure that your consumption is recorded accurately, and the meter can still be read manually by the customer as well. More info can be found here: scottishpower.co.uk/support-centre…. -Cory

@ScottishPower postcard."Book an upgrade 4 yr meter!" Htf can replacing a standard meter that gives accurate readings with a"Not very smart"meter that gives incorrect readings (always in favour of supplier) be an upgrade?Offered to buy a standard meter bt it wud be too accurate

@mcglass_phil We're sorry to hear that your smart meter hasn't been working for some time now Phil. We'd like to look into this for you so could you send us a DM please? -Cory

@ScottishPower @AlokSharma_RDG @scottishpower really are 💩. Avoid like the plague. Over 4 years with not a working #smartmeter Look forward to compensation whilst I switch supplier.

📢1,000 GREEN jobs 👷🏾‍♀️👷🏼‍♂️👩‍💻👨🏿‍💼 @AlokSharma_RDG 🗣️I welcome the announcement from ScottishPower that it is launching its biggest ever recruitment drive in green jobs, with at least 1000 jobs to be filled in the next 12 months 👉 bit.ly/3OxuNAF #ClimateAction #ComeJoinUs

The ScottishPower Foundation is proud to announce the launch of its new Arts for Climate Fund🎭 This grant helps charities inspire action for our planet through the arts. Check out this collab: a poem commissioned by Forward Arts Foundation & performed by Theatr na nÓg, the first charities to receive funding for their projects.

@Mike_Coops Hi Mike, please reach out to @SPEnergyNetwork regarding this and they'll be happy to assist. Thanks -Cory

Power out CH3 … why have you failed to maintain the trees close to the power line @ScottishPower ?

Innovation Forum 2026 Highlights💡 Hear how people at ScottishPower are inspiring change to deliver a better future👇

Hi Taty, there are 148 available hours to choose from, with discounts ranging from 20% to 50%. Most slots offer 50% off; the 20% off is for times when the grid is more in demand but still allows customers to choose if they need more choice of times to suit their lifestyle. If no preferred slots are selected, participants will automatically receive a 50% reduction between 12-4pm on Saturday & Sunday. Thanks -Cory

Hello @ScottishPower, are you having a laugh with the slots you gave to choose from for Power Saver?It was half price on Sat and Sun 11am-4pm, now you ask to choose 8 1h slots between 11 and 4 on Sat and Sun. You are not giving more flexibility, you are taking 2h off each weekend

Record investment. Real impact. From significant grid upgrades to community investment, we’re accelerating clean energy and driving growth across the country👇

Good morning, when an invoice remains unpaid, we’ll reach out through various channels - including letters, emails, and text messages - to provide important information and prompt you to contact us if you’re struggling to pay. Once the balance is paid in full these communications would then stop. If you do require any support please let us know. Thanks -Cory

The way @ScottishPower harasses you when you a few days late paying your bill and it’s quarterly. Let me breathe the money is coming. 4 missed calls and 3 text messages. 2 days late. You want to come do my exams #harassment #stress #badcustomerservice

@DAZSTORM We're not currently aware of any issues with our online services Daz. If this is something which you're still experiencing this morning please drop us a message and we'll be happy to help. Thanks -Cory

@ScottishPower is the Scottish power website down, I am unable to log in due to the authentication process to not sending the codes to my email. I’ve checked my spam but no sign of the codes?

🤝£46billion investment for Scottish infrastructure We hosted an event at our HQ alongside @sseandme , @scottish_water and @WeAreOpenreach to set out our collective ambitions for supporting local jobs and skills, strengthening the Scottish supply chain, empowering and engaging communities, and protecting the environment.

@GreenhillH26789 Hi Alex, we haven't received any messages from you as of yet but we're still here to help if needed. You can send us a private message at any time and our team will get back to you as soon as possible. Our business hours are 9am to 5pm, Monday to Friday. Thanks -Cory

@ScottishPower Installed 30kwh of solar and can't use as you have failed to upgrade my meter for over 3 months and the install date keeps getting cancelled you are impossible to deal with please get better.

⚡️ Say hello to better home EV charging⚡ We’ve partnered with Easee to bring you a smart charging rate of 6p/kWh for a whole year when you add EV Optimise and install an Easee One charger. Read more here: bit.ly/4s0o6M0

🚨NEWS FROM SCOTTISHPOWER FOUNDATION🚨 Camphill Blair Drummond opened their new media studio, allowing residents to develop their filmmaking skills, thanks to funding from the ScottishPower Foundation🎥

Thanks for your feedback. These changes have been made after we asked our Power Saver customers what else we could do to help them save and shift their energy use to off-peak times. The general feedback was that customers wanted more flexibility to save, and not just on weekends. That's why we're offering customers a wider range of times to enjoy cheaper electricity. Instead of 10 half-price hours at the weekend, customers can now choose 8 discounted slots throughout the week so they can shift and save at times that suit their lifestyle. -Cory

@ScottishPower Flexibility is less important than cost. I’d much rather have the 2 extra hours than the ability to chose. Some power suppliers give you more regular off peak tariffs. I reckon your decision to get people to choose times and then to reduce the amount of hours will save you money

@ScottishPower I’ve been getting 10 hours of half price Electricity each week but now you’ve changed your promotionand offered me the choice of 8 one hour slots. Am I missing something or am I now losing two hours of cheap electricity at the same time as you ramp up prices?

@SaverinaL Hi Saverina, if you're needing further support whilst your complaint is ongoing please reach back out to us via DM. Thanks -Cory

@ScottishPower Issue still remains outstanding!

@ScottishPower I've still not had any help despite sending a dm yesterday!! How awful of a service!

@bobsbutchers Good morning, we can see that you're currently discussing your account with our team via direct message, and they'll be happy to assist you further. Thanks -Cory

My advice is to never get involved with @ScottishPower as even with written proof from them they dont do what they say they'll do. @EnergyOmbudsman you maybe getting involved again...

@Alfonsiawarrior Hi Friedericke, to cancel your contract with us you'll need to call our cancellations team on 0800 400 200. More information on cancellations can be found here: scottishpower.co.uk/support-centre…. Thanks -Cory

@ScottishPower i have tried for 2 days to cancel. your emails come back, i've tried Instagram and i will keep at this. A great birthday i'm having aarrghhhh

@TragedyCalls Thanks for reaching out to us Jason. We'd be happy to look into this for you if you're able to send us a DM when you're available? -Cory

@ScottishPower You continue to be useless. I have two identical TOU tariffs on two houses with smart meters fitted by the same guy on the same day. Why on one are you happy to accept the data sent by the smart meter but the other you refuse and make me take meter readings

@Triple0Tea We're sorry to hear about the issue which your parents have encountered Zira. We're eager to help with this as soon as possible so could you send us a quick DM please? -Cory

@ScottishPower my parents gas has gone. they cant put the emergency on. and you won't send anyone out until tomorrow. They are both diabetic and my mum has a heart condition. They are both OAPs and dad is 70! nice treatment of your vulnerable customers there!

@GreenhillH26789 Thanks for getting in touch Alex. We regret to hear that you've been struggling to have a smart meter installed and we're eager to help with this. Could you send us a DM when you're available please? -Cory