Screens Connect

@deanfx That's odd. You can reach out via the Screens app by sending us a report: help.edovia.com/en/screens-5/t…

@ScreensConnect Trying to contact support via email and getting messages that the email is blocked from your side. I’m sending from Office365 directly… In any case; noticing an issue where the active window is lost after a few seconds when connecting to my Mac from my iPad. Any suggestions?

@msabarsky Any recent changes to your network (settings, hardware) or ISP? Looking at a diagnostics report would probably tell us more: help.edovia.com/en/screens-5/t…

@ScreensConnect not able to connect from outside my LAN. When on LAN it works perfect. Previously it was working just fine.

🚨 PSA: We want to clarify that neither we nor our Screens Connect service are involved in any way with the recent ConnectWise security breach. They are a completely separate company and service. techcrunch.com/2024/02/23/hac…

@TheBatman1977 Hi! Can you check if the suggestions from this article helps? help.edovia.com/en/screens-5/t…

@ScreensConnect I'm looking forward to using this app but I keep getting the error message on my iPhone 15 "The computer has declined your request" any ideas to help correct this? This would be greatly appreciated.

@DoomFinger Screens Connect 5 has been postponed and will enter beta very soon. S5 will work just fine with SC4. Or, you can use Tailscale, which works great with Screens! help.edovia.com/en/screens-5/h…

@ScreensConnect the website made mention of Screens Connect 5, but it doesn’t appear to be available yet, even though Screens 5 is? Hoping SC5 will allow me to connect to my work machine.

🚀 Current Screens 4 users, enjoy a 50% discount on your first annual subscription! Open Screens 4, find the upgrade link, and access your special upgrade page with the exclusive offer code. Upgrade now and elevate your experience! 🌟 #Screens5 screens.app

Screens 5 for Mac, iPad and iPhone is now available! screens.app And make sure to read the @macstoriesnet review! macstories.net/reviews/screen…

Announcing Screens 5 for Mac, iPad and iPhone. Available on December 6. Pre-order now! screens.app/s5 Check our blog post for details: blog.edovia.com/index.php/2023…

@Ash_Coolman If you're certain to have the correct Mac user credentials, check that it is allowed: help.edovia.com/en/screens-4/g… or send us a report to see what's going on: help.edovia.com/en/screens-4/t… (2/2)

@ScreensConnect my whoami username / password gets rejected by ScreensConnect (macOS), by Screens 4 (iOS). All software updated, shared Wifi, sharing is ON. Any ideas?

@Ash_Coolman You mean "Screens"? You need to log in with Screens Connect with your Screens ID, not your Mac user. Screens (Mac and iOS) will require Mac authentication to connect: help.edovia.com/en/screens-4/h… (1/2)

On which platform(s) are you using Screens?

@Cocoader It's on our list but nothing to announce at this time :)

@ScreensConnect How about a ScreensConnect for Linux?

@jshphoto Can you send us a diagnostics report? help.edovia.com/en/screens-4/t…

@ScreensConnect after months of perfection, screens connect is constantly stuck on "connecting". Not sure what, if anything, changed, but it is not working remotely anymore. Please help

@jshphoto Can you check if this article helps? help.edovia.com/en/screens-4/t…

After further investigation, it seems the issue is a hardware failure on our end, which coincided with the macOS 14 (not 13!) B3 update. We still recommend to be careful when installing beta OSes.

It seems like the macOS 13 beta 3 update (23A5286i) breaks the UPnP API Screens Connect is relying on to make your Mac reachable remotely. We notified them already. Please refrain from updating if you rely on being able to reach your Mac remotely. Sorry for the inconvenience :(

When using Screens for iOS, do you prefer using Touch or Trackpad mode to control the remote cursor?

Also, Screens Connect seems to work fine on macOS 14 but we recommend to not install betas on Macs that you need to access remotely as future betas could break things.

Screens should work fine on iOS 17 and macOS 14. If you're connecting to a Mac running macOS 14 and you're stuck at "Downloading…", just reset the Remote Management service, which sometimes needs to after an upgrade for some obscure reason: help.edovia.com/en/screens-4/t…

Just a few days left to save big on @screensvnc and @TheMotoristApp 50% off, our biggest sale in a years! edovia.com #cybermonday #cybermondaydeals #screensharing #vnc