Sumit Dongare

@prideofcows @instamart_it Thank you for your confirmation. I recommend that you publish the change of packaging in media and that would ensure your customers are aware of the enhancements made. Also would negate the contamination theory. 👍

@SdSumiet @instamart_it Yes, we have recently updated the cap from blue to golden as part of our packaging change. Please be assured that the product is genuine and there is no change in the quality of the curd. Thank you for reaching out.

@prideofcows Have you changed the curd glass bottles cap from blue to golden? I have received this today from @instamart_it Also no logo on the golden cap

@AirIndiaX Hi, I appreciate the acknowledgment. While refund addresses transaction, the overall experience remains a concern. I’ll consider this closed and take this experience into account for my future travel with AIX Sumit Dongare - ICF, PBCA certified Transformational Business Coach

Hi, thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. While the applicable refund has already been processed, we understand your concern regarding the overall experience. Please be assured that your feedback has been noted and shared with the team for review, as we continuously strive to improve our services. We truly appreciate you taking the time to share this with us. Thank you for your patience and understanding.

@AirIndiaX Interesting experience with Air India Express—paid service not delivered, refund issued, but no ownership beyond that. A good reminder: brands are built on consistency, not exceptions.

@makemytripcare Please DM me. Need to share a refund issue