MakeMyTrip Care

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MakeMyTrip Care

MakeMyTrip Care

@makemytripcare

✨Creating Magical Journeys For You ✨ Visit My Trips on our app for any concern regarding your booking, or DM us with your booking/query ID 😊

Gurgaon, India Katılım Ağustos 2009
6.3K Takip Edilen43.4K Takipçiler
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
Need after-booking assistance for your flights? Know how to check your flight details, do web check-in, cancel your flight and so much more with a single tap in this video. #MMTCares
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Prerna
Prerna@Prerna_Pathania·
@MakeMyTrip @makemytripcare Unacceptable. 13Mar trip (Chd→GGN):State tax included in invoice, yet driver charged again → DOUBLE. Support said “pay now, resolve later” — shared proofs, thn ghosted.Followups on 17&19 Mar, no resolution. No emails,no refund.Harassment & time waste
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anji
anji@orangie23·
@makemytripcare Hi, I have replied to the email a few days ago Could you please reply?
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anji
anji@orangie23·
@makemytrip @makemytripcare Air India has approved my medical waiver but I have not yet received even an update on my refund. I can only speak to AI on the app. Can someone here please get in touch with me and help me with info?
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
We understand that waiting can sometimes be challenging, and we sincerely appreciate your patience and cooperation. Please be assured that we are actively addressing your concern and will provide you with a suitable resolution within the next 48 hours. Thank you for your continued understanding. - Khushi x.com/messages/compo…
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Hayatatam
Hayatatam@hayat_a_1987·
@airindia Hi @airindia ,@makemytrip is making stories,they neither rescheduled my flight nor they are giving me full refund which they promised,its 14 days now, we dont have money to rebook flights. @DGCAIndia -Please take action.
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Hayatatam
Hayatatam@hayat_a_1987·
@airindia @DGCAIndia @makemytrip -After 12 days of the AI996 Flight which was canceled by Air India,@makemytrip has only refunded me AED 4740 out of AED 5620 paid to them. I want my full refund. @DGCAIndiaIs we are stranded in UAE with no money to rebook flight.Take action plz.
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Mohammad aakib
Mohammad aakib@who_aakib22·
Unsafe & unhygienic bus. Aisle blocked with shoes/luggage (risk), staff abused when asked for washroom, delayed 9:40 AM → 1 PM. Need action & refund. Booking ID: NU711921163527906 @makemytrip @makemytripcare
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
@Manpree21025283 We sincerely apologize for the inconvenience you experienced. To assist you further, please share your booking ID along with your contact details via direct message. This will help us validate and resolve the case more efficiently. - Yashika twitter.com/messages/compo…
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Manpreet singh
Manpreet singh@Manpree21025283·
@makemytripcare frustrating. I have been denied for checkin and I filed complaint with customer service and they don't even care about it. Repeated emails sent to team but damn indian customer service.
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
@VINEETH1601 We sincerely apologize for the inconvenience you experienced. To assist you further, please share your booking ID along with your contact details via direct message. This will help us validate and resolve the case more efficiently. - Yashika twitter.com/messages/compo…
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VINEETH
VINEETH@VINEETH1601·
I requested a refund for my cancelled return flight with @qatarairways , which was booked through @makemytrip @makemytripcare. My refund continues to be delayed with no clear status. The only response I receive is that the airline has not processed it. This is unacceptable.
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
@mevingmonson We sincerely apologize for the inconvenience you experienced. To assist you further, please share your booking ID along with your contact details via direct message. This will help us validate and resolve the case more efficiently. - Yashika twitter.com/messages/compo…
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Mevin G Monson
Mevin G Monson@mevingmonson·
Booked Air India flight AI 2247 (PNR: BIIYJV) via MakeMyTrip for ₹30,102 (COK–DXB, 17 Mar). Flight was cancelled by the airline, yet only ₹25,502 is being refunded. Deducting ₹4,600 for an airline-initiated cancellation is unacceptable. I demand a full refund immediately.
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Arjun
Arjun@arjunturakhia·
. I had a flight with Qatar Airways (booked through you) for the 30th March for which Qatar has started issuing full refunds. However, your customer care reps have no clue and deny giving me my full refund @makemytrip What a horrible customer experience. @makemytripcare
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Ganesk Kumar
Ganesk Kumar@ElchuriGanesh·
@makemytripcare @makemytrip You have useless customer care service. They are unable to provide resolution from last 25 days and everyday they send an email by mentioning need another 24-48 hrs. What’s is this resolution
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
We regret the inconvenience caused. To help us better understand the issue, we kindly request you to share a screen recording starting from the login page up to the error page with us via DM. We are here to assist you further once we receive the details. - Saniya x.com/messages/compo…
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Poseidon
Poseidon@phoenix00721·
@makemytrip @makemytripcare Very disappointed with the experience. Till date I’m unable to redeem the card procured on #AmazonIndia There is no helpline number for giftcard support,only email & despite sending multiple emails, I haven’t received any proper resolution.
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parvardigar
parvardigar@parvardigar·
@makemytripcare @makemytrip Your resolution was to offer a 2000 voucher in exchange for a 10000 booking. Thanks but no thanks. If that is the value of my account, I think I will take my business elsewhere.
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parvardigar
parvardigar@parvardigar·
@makemytrip @makemytripcare A hotel booking made through you was deficient in service. I had to checkout within an hour or checkin. St. Laurn in Pune Electricity going off every 15 mins. Minutes if pitch darkness Ac controls in the room inoperable Tv remote not working
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sebastin brucelus
sebastin brucelus@SBrucelus·
@airasia I had the worst experience from Air Asia They stopped me on boarding Kulampur, due to 5 months validity passport Trip was just 5 day's and They denied boarding pass no refund what a worst experience @makemytripcare why don't you accept bookings? Need Solution
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AirAsia
AirAsia@airasia·
Travel Advisory | Social Media Impersonation Accounts Please remain vigilant of suspicious social media accounts impersonating AirAsia or AirAsia representatives and requesting personal details. For assistance, Chat with Bo via support.airasia.com or the #AirAsiaMOVE app.
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Ashwani Kumar
Ashwani Kumar@db9446c6c4ef469·
I was standing with my family at the airport with no whereabout of cab. Neither you nor cab driver followed flight schedule. Then I booked Uber to reach hotel. I was forced to cancel MMT Cab booking but no refund was given. So much harassment to senior citizens with no fault.
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Ashwani Kumar
Ashwani Kumar@db9446c6c4ef469·
@makemytrip I booked airport cab for 18.03.2026 and provided you with my flight details to follow flight schedule. My flight landed early but there was no cab to receive me. MMT customer Care advised that cab details will be provided 15 minutes prior to your scheduled time.
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
@yati_gauri We sincerely apologize for the unintended inconvenience caused. We acknowledge receipt of the details and will conduct a thorough investigation. An update will be provided to you within the next 48 hours. - Vishal twitter.com/messages/compo…
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N/A Yati Gauri
N/A Yati Gauri@yati_gauri·
@makemytrip @makemytrip URGENT Booking ID: AI 8MP8YX Agent is unresponsive. My parents are facing financial loss. No response despite emails & calls for 25+ days. Requesting immediate intervention (refund/reschedule). Please contact ASAP: +91 9876908521 #MakeMyTrip #CustomerC
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
As checked, your concern is already being handled by our team on another platform. To avoid duplication and ensure focused support, we are closing this case from our end. You will continue to receive further updates on the originally raised concern through that platform. We appreciate your understanding and cooperation. - Aditya
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HARISH GANERIWALA
HARISH GANERIWALA@HARISHGANE32457·
@makemytripcare I have been waiting to get this refund since 23.7.2025 . Please contact me at 6291551642 and refund my money immediately .
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HARISH GANERIWALA
HARISH GANERIWALA@HARISHGANE32457·
Make my trip has not refunded my Rs 1540/ till date which is pending since 23.7.2025 . In a mail received from servicesupport@makemytrip.com (Manish Chawariya) on 15.11 2025 I was given assurance but no refund has come to me till date on 16.3.3026 .
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
Hi Siyana, kindly be informed that we have already raised the full refund request with the airline for your booking. Please note that the refund is subject to the airline's approval and may take up to 7-10 working days. Once we receive the refund from the airline, the applicable amount will be automatically processed to you with a notification. - Jitendra
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MakeMyTrip Care
MakeMyTrip Care@makemytripcare·
Need after-booking assistance for your flights? Know how to check your flight details, do web check-in, cancel your flight and so much more with a single tap in this video. #MMTCares
English
1.6K
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180.9K
Aastha Jagetiya
Aastha Jagetiya@AasthaJage47092·
@GoibiboSupport Urgent: Request full refund for my return flight from Abu Dhabi to Mumbai. Outbound flight already cancelled due to Middle East war tension. Pls process immediately as per policy for force majeure. DM detail if needed. #Goibibo #FlightCancellation
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