@O2 When I asked O2 advisor how they'll make up for network outage, response was I'll get call tonight when they're ready. Explaining that I can't answer the phone as I'm a religious Jew, I was told well that's what we're doing so if you can't answer that's your fault. Disgraceful!!
Our 4G network was restored earlier this morning. Our technical teams will continue to monitor service performance closely and we're starting the full review to understand what happened. We are really sorry for the issues yesterday.
@MarkEvansO2@O2 And how are we all, as loyal customers, going to be compensated for this? You have to take into account that millions of us would have lost business calls and money in the process of this breakdown.
I want to reassure our customers that we are doing everything we can to fix the issue with our network and say how sorry I am to everyone affected. My teams are working really hard with Ericsson to find a swift resolution. Stay updated: status.o2.co.uk