Senior HelpDesk

Hello Katie, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

@kaatessxo Hello Katie, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

@componiendote Hello @componiendote, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you

hello dears, I'm trying to buy the “Laverna” dress in pastel yellow in size 8, but it's marked as pre-order with purple dot. I have a gift card that I got for my birthday but it won't accept it as a payment method and/or discount, could u please help? thank u! @ohpollyhelp