Service Experience Camp 🔥

Thank you all for an amazing #SXC18! Your engaging participation made it a memorable last edition of the Camp. You will find plenty of material from the two days online soon. Have a well-deserved rest now!

Interessiert an nutzerzentrierter Gestaltung für die Verwaltung? In Berlin? Heute Abend Zeit? Sabrina @Feuerherd, Designerin beim @DigitalServBund, spricht nachher bei @SDDBerlin über besser gestaltete Services durch bessere Gesetzgebung. 🎟Anmeldung: eventbrite.com/e/better-servi…

It's happening again —and in person! Join us next Wednesday in @taxfix_de where @feuerherd and her team from @DigitalServBund will be showing us how policy making influences service design, and service design can influence policy makers. Register here: eventbrite.com/e/better-servi…

Join our next #ServiceDesign Drinks on 20 Nov! @lukeinusa, Product Lead at @GoogleAI, will talk about ‘The Future of Creativity: How technology is transforming how we create and consume art’ 🤖💡 #SDDrinks will be hosted by @TeufelAudio in Charlottenburg eventbrite.de/e/service-desi…

Countries we have contributions from in this year’s #ServiceGazette issues: 🇦🇷 🇦🇺 🇦🇹 🇧🇷 🇨🇦 🇫🇮 🇫🇷 🇩🇪 🇮🇹 🇳🇱 🇷🇼 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇸🇬 🇹🇼 🇬🇧 🇺🇸 The next edition is almost ready to go to the printer 🗞

Looking for some Saturday reading? @rufflemuffin & @PeterMcColl have written a piece for @SD_Berlin's #ServiceGazette, have a read and discover more: buff.ly/2wQpPJU

And the @ServiceExpCamp bag make it to the slides. 😍

This what yesterday’s cart looked like on the way to #servicedesigndrinks at @GoodpatchEurope – another #ServiceGazette is just in making. Thanks for your support!

Join us for the next Berlin #SDDrinks on 15 May – hear from @Designit’s @franciodipizza about ‘Finance: What future do we wish for?’, taking place at @GoodpatchEurope office in Kreuzberg 🗓💶🔮 🙋🏽‍♀️🙋🏾‍♂️Sign-up and details here: facebook.com/events/3546533…

@mauroalex @marciplan @juliuskoroll @framerloupe 🙌 That’s one of the main reasons why I loved @ServiceExpCamp so much. The badge didn’t have our affiliation on it, so all you went off of was a smile and the topic of conversation at hand. It felt like a “flat conference” - a true exchange of passion/expertise!

On Apr 9 we'll be discussing Leadership in Design with our guests Pamela Mead @mooman of @deliveryherocom and Temi Adeniyi @idwithheld of @blinkist – it's #IxDAberlin event #70 and our first time @OmioDE. 🎉 Event details & registration: #70" target="_blank" rel="nofollow noopener">IxDAberlin.de/?event=70#70

Current status: Proof-reading the upcoming #ServiceGazette – a German edition for @PublicServLab and #ITPLR Fachkongress – and second biggest one ever. Stay tuned!

Last night at the #SDDrinks, we ran the first prototype of a physical shop. You were able to buy previous #ServiceGazette editions, @ServiceExpCamp posters and stickers – and you seem to like that. So we’ll do that again! 🛍 👌

Join us this Wednesday, 27 February to discuss the future of healthcare at @FjordBerlin 💊💉🧬🔮 – with talks from @Eva_Hernando, @mireiapumarola and Abi Golestanian. RSVP via Facebook: m.facebook.com/events/2414696…

Weekend watch: @AdamWalther and Jan Blum’s talk from #PSL17 on ‘changing administration’ at @ImpactHubBLN – telling about their 🇬🇧 experience at @FutureGov in 🇩🇪 youtu.be/hpACHdfG_Tk #egov #ozg #govdesign

Our posters are nicely framed at @Designit office in München. #ServiceDesign

Watch @marialumiaho’s talk from @ServiceExpCamp 2018 on ‘creating the next level of flight experience’, telling about her work at @Finnair: youtu.be/inQOCfnsGs4

Wow. I just finished and LOVED reading this article by my dear friend @fabralind in the most recent @ServiceExpCamp’s #ServiceGazette on #design for implementation: As designers, “without perseverance, we’re just tickling ourselves with post-its and pipe cleaners.”

@MkKueper @ServiceExpCamp Time and space for meaningful conversations, bar-camp-style sessions, using the @WhovaSupport app to connect with participants before and even after, and last but not least, AUTHENTICITY and diversity.

☺️