@MariaTaj The matter will be escalated to the relevant team for further assistance.
English
Customer Service Unit
363 posts
@ServiceZARA1 I can't seem to be able to DM you even though I've followed back. I'm not sure why that is.... How else can I send you the requested details?
English
@ThatshouldbemeD Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA_Care me parece lamentable que lleve un mes detrás vuestra para que me devuelvan el cobro de un pedido que no es mío. Y lo único que hacéis es darme más vueltas.
Español
@hur_kel Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA_Care verdigim online siparislerim neden belirtilmeksiniz iptal oluyor? Birisi bana yardimci olabilir mi? Sebebini ogrenmek istiyorum...
Türkçe
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
ksbh@hur_kel
@ZARA_Care verdigim online siparislerim neden belirtilmeksiniz iptal oluyor? Birisi bana yardimci olabilir mi? Sebebini ogrenmek istiyorum...
English
@Selinnazli51442 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
Customer Service Unit retweetledi
İletişime geçiyoruz sizinle diyeli sanırım bi 5 saat geçti @ZARA_Care @ZARA ne kadar müşteri memnuniyetine önem vermeyen bir kuruluş tebrikler 👏🏻👏🏻
Türkçe
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
Selinnazli@Selinnazli51442
İletişime geçiyoruz sizinle diyeli sanırım bi 5 saat geçti @ZARA_Care @ZARA ne kadar müşteri memnuniyetine önem vermeyen bir kuruluş tebrikler 👏🏻👏🏻
English
@problesc Hey👋, Thank you for reaching out. We’d love to have a closer look into this for you, please could you drop us a DM with all the relevant information, and we’ll look into this for you as soon as possible. We look forward to hearing from you!
English
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
Prc@problesc
@ZARA segunda vez que me mandáis una falda como un guiñapo de arrugada. Un mínimo de cuidado en los envíos no vendría mal, más cuando es una prenda delicada y difícil de planchar
English
@Nnunknown292940 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA @zara_care no refund has been initiated n all kinds of excuses are given from past one month..I need my money back..for Christ sake do some work n stop scamming us
English
@ZARA @ZARA_Care these two products from order 54645976178 has been returned n received at ur warehouse n marker return but no refund is given,everyday ur agents r making some excuse n asking to wait for refund or say today only refund initiated n it’s been a month.stop scamming
English
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
Nnunknown@Nnunknown292940
@ZARA @zara_care no refund has been initiated n all kinds of excuses are given from past one month..I need my money back..for Christ sake do some work n stop scamming us
English
@MariaTaj Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@guness1988 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA @ZARA_Care merhaba bir yönetici ulasabilrimi ürün üreti kaynaklı renk attı iade yollayacaktım il dışı sebebi ile yollamayamadim iade kodu tekrar alamiyorum
Türkçe
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
Fiyet Dal@guness1988
@ZARA @ZARA_Care merhaba bir yönetici ulasabilrimi ürün üreti kaynaklı renk attı iade yollayacaktım il dışı sebebi ile yollamayamadim iade kodu tekrar alamiyorum
English
@a544f921059b4a3 Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA_Care I have just sent you all the details you needed , please check your DM
English
Hey @ZARA_Care, I received the wrong color product and my return was declined because I apparently needed to call first. Where can I find this policy, or how are customers supposed to know about it?
I need my money back @ZARA_Care
English
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
Aman Khandelwal@a544f921059b4a3
@ZARA_Care I have just sent you all the details you needed , please check your DM
English
@JabWeFret Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English
@ZARA_Care Have serious concerns with your customer friendliness
Facing severe issue with exchange
If you can help
English
Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. 💬✨
English