@Theenglishrobin Hi, thank you for reaching out to us. Online banking was temporarily down last night and has been resolved this morning. We apologize for any inconvenience that this may have caused.
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Servus Credit Union
8.8K posts
@ServusCU Is your mobile banking down? i need to send an e transfer asap
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@RockyMountain_J Hi, we’re sorry to hear about this delay which could be caused by a number of factors. For security reasons, we can’t access member account details here. Our Member Contact Centre can look into this for you if you call 1.877.378.8728.
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@RabidKDawg Hi there, some members are seeing an error when trying to access mobile banking. If you update the Servus app, you should be able to log in as usual. You can find more details here: servus.ca/notices/2026/t… Thanks for your patience!
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@A_Bomb911 Hi Aaron, sorry about that! Please try this link: servus.ca/notices/2026/t…
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@RabidKDawg Our systems are online again after a brief outage last night. If you still can't access your account, call1 .877.378.8728 so we can get you connected!
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@Azukyo_ We are experiencing some intermittent issues with our online banking and mobile app and are working hard to resolve the issue as soon as possible. For urgent requests, please give us a call at 1.877.378.8728. Thank you!
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🚨 Service Alert 🚨
We are aware of an issue with our third-party vendor affecting calls to our Member Contact Centre (MCC). We are working with our partner to resolve the issue as quickly as possible and will share updates as available. Thanks for your understanding.
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@power2theplebs Thanks for reaching out. Our team is looking into a potential issue which may be causing longer-than-usual wait times online. If you are still having trouble, please give us a call at 1.877.378.8728.
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@RockyMountain_J We’re sorry to hear you are having trouble accessing your account. We are not aware of any current online/mobile outages. Please give us a call at 1.877.378.8728 so we can help get you connected!
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@Leanne5cents Hi Leanne, thanks for your patience while we fixed this issue. 🙏 The problem is now resolved! Please try logging in again and ensure your Servus app is updated. If you’re still having trouble, call us at 1.877.378.8728 — we’ll help get you reconnected.
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@ServusCU Yes, have called, it's definitely a "you" problem, not a "me" problem.
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@ServusCU For over a week, I've been unable to see my business MC acct online - apparently you're "working on it". A small business needs reliable access to this info. May have to move my accts due to your frequent online banking issues. When will this be fixed?
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@IkeEntz49318 Hi, yes our systems are online again after a short, unexpected outage earlier today. If you still can't access your account, call us at 1 .877.378.8728 and we can help get you connected!
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@power2theplebs Hi, our systems are online again after a short, unexpected outage. If you are still having trouble accessing your account, call us at 1 .877.378.8728 so we can get you connected again!
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@obsidiankryst Hi, we apologize for the inconvenience. Our online banking and mobile app systems are up and running again after a short, unexpected outage. If you are still having trouble accessing your account, give us a call at 1.877.378.8728 so we can help get you connected!
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@MichCudArm Hello, Interac e-Transfer is not down. If you have more question or need any assistance, please call us at 1.877.378.8728. Thank you,
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@canadianglen We're aware of the issue and working to get it resolved as quickly as possible. We appreciate your patience. If you have any questions, you can always reach out to us at 1.877.378.8728.
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This issue has now been resolved. Thank you for your patience!
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This issue has now been resolved. Thank you for your patience!
Servus Credit Union@ServusCU
🚨 Service Alert 🚨 We are aware of an issue with our third-party vendor affecting calls to our Member Contact Centre (MCC). We are working with our partner to resolve the issue as quickly as possible and will share updates as available. Thanks for your understanding.
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