@Sh_Ramn@Vodacom Vodacom just told us that the problem is at @VoxTelecom's side, basically what I've told them for the past 2 days. Now, Vox is waiting for feedback from Vodacom.
I'll try and get hold of their IT service managers and sort it out myself and them. 🤦🏾♂️🤬
@Vodacom Oakdene fibre is still down from Saturday. When is this issue going to be resolved??? You have already cost us time and money in running our day to day activities. When will we receive feedback?????
@Vodacom 3 days that Oakdenes fibre is down. No feedback been provided. I have asked to speak to a manager twice already and I get told no one is available. The is no escalation process and no sense of urgency for the people that pay you. How are you running your business??
Scratch that. It's now 36 hours that Oakdenes Fibre is not sorted. As soon as I get the chance, I am canceling my contract. I just hope all the other residents move as well. You deserve to lose all your customers for this area. You suck @Vodacom
Congratulations @Vodacom on the unbelievable achievement of leaving the area of Oakdene without fibre for 29 Hours without any feedback or an ETA on resolution! Most pathetic fibre supplier!
Wow! @Vodacom You're the shining example of what we don't want in a fibre supplier. Oakdene still down. 33 Hours and still counting. Please let know if your company is useless or your technicians don't know what they're doing. Keep us posted...Oh wait! You don't give feedback👎
@Vodacom I have called your technical assistance for the 7th time in almost 30 hours and your agents cannot advise when the issue in Oakdene will be resolved. Also asked to speak to a manager and they said no one is available. WTF is wrong with your company???
@Vodacom I have DM you, called you multiple times and emailed you all the details of the issues in Oakdene and the issue still not resolved. 27 hours down and still counting. This is disgusting service form you! Get your sh*t together man! We are paying you for a service.
#SHIB still doing nicely. It's holding the line with still an uptrend mentality. Tomorrow is another day #SHIBARMY to break the resistance again. #shibainu for life