voxtelecom
36.6K posts

voxtelecom
@VoxTelecom
@VoxTelecom offers intelligent solutions that connect South Africans to the world. Customer support: @VoxTalk2Us #VoxTalk2Us #VoxMomentum
South Africa Katılım Haziran 2008
1.1K Takip Edilen16K Takipçiler

@PumlaZiyanda Hi, @PumlaZiyanda!
Thank you for reaching out!
Kindly note that you can have the latest updates on any outages in your area, by visiting 👉 portal.vox.co.za/vox/portal/pub…
Alternatively, WhatsApp us on 👉 0600795061 to speak to Technical for further assistance.
Regards,
Vox.
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@LadyDMash You will receive a response as soon as possible from the relevant team.
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@LadyDMash Please send an email through to talk2us@voxtelecom.co.za for assistance.
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@LadyDMash Good day , @LadyDMash
Please send us a direct message with your Vox details in order for us to assist and advise.
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Everyone's talking about AI. Most businesses still don't know how to use it. 👀Our CEO Jacques Du Toit sat down with Business Day TV to change that. 📷 Watch here: youtu.be/6upLl68OBdY?si… #BusinessOfAI #BusinessDayTV #BusinessNews

YouTube
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@parfittbrad Good evening @parfittbrad.
Please note that there is an outage in the area. The fault is being investigated. Further updates will be posted on our pages.
:)
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#WesternCape people, any suggestions for internet/Wi-Fi that's not @VoxTelecom with their pathetic service?
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@proseconsonants Good evening, @proseconsonants. Please provide details about your query so we can assist you further. Regards.\
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@VoxTelecom Kind of concerning that you getting such high call volumes, it means something isn't being done right. I finally am on the line with someone so let's see how far I get with them first. If I get cut off again like last time I'll DM.
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@LoveAllThingsZA Thank you for the feedback.
We'll close the query on our end.
Please visit portal.vox.co.za/vox/portal/pub… to check for outage and maintenance updates.
Have a great evening further.
:)
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@VoxTelecom They did, thanks
Still not happy about the ETA but at least I have an idea of what's going on
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@VoxTelecom I can't be on a support call with your agent since 4:55pm till now. She tells me she's working on many calls at once. If you're understaffed, then hire more young South Africans. More of them are looking for opportunities. This service is eating at my family time
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@LoveAllThingsZA Our support team will contact you to advise further.
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@VoxTelecom 8 days with no internet in an area dominated by students, at such a short time before mid-year exams?
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@LoveAllThingsZA Thank you very much.
Some customers on Vumatel Fibre may experience connectivity issues during the maintenance window. Please note that Vumatel engineers will be conducting maintenance from 08:00 on 04/05/2026 to 17:00 on 12/05/2026
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@TrevorHenn hesitate to contact us on 087 805 0530 or send an e-mail to help@voxtelecom.co.zaKindest Regards, Vox 2/2
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@TrevorHenn Good day, @TrevorHenn. Thank you for entrusting us with your service request. We have received confirmation from our Support team, that your request has been attended to and the link has now back up and running. Should you require any further assistance, please do not 1/2
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It is now the 6th day, no internet @VoxTelecom and @OpenserveZA non-existent. Be aware of these companies when installing fibre. All well when it works,but when you have an outage there is no service. vox30256273 B310149174 ref69atk220426. #noservice #nosupport
#emptypromises
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