voxtelecom

@OliviaJHess Good day, Thank you for reaching out. To assist you efficiently, please send us a private message with your Vox account and contact details. This will enable us to log a request with our Support team and address your concern promptly. Thank you in advance.

@VoxTelecom Please can you assist. My Wifi has been off since last night, in the Florida Glen area

Every big brand started with a name. The rest? That’s where the journey begins.

@SamwiseBanshee Good day @S Please visit the link portal.vox.co.za/vox/portal/pub… to check for outages in your area. If your area is not listed as affected, kindly send us your Vox account details so we can assist you.

@VoxTelecom is there an internet outage in Randpark Ridge, Jhb?

Sometimes Fibre isn’t an option, and that’s exactly where 5G steps up. Fast to set up, surprisingly powerful, and ready to get you online without the wait. ⚡📶 It’s the kind of backup plan that feels more like an upgrade.

And when everything aligns, it’s kind of magical. ✨ Clear skies, smooth connections, and a whole lot of possibility happening overhead. Amazing what can work when the universe decides to play along. 😄

@miss_TeeS1 address your concern as soon as possible. Thank you in advance. 2/2

@miss_TeeS1 Good day, Thank you for reaching out. To assist you efficiently, please send us a private message with your Vox account number, contact details and the reference number for the fault logged with our Support team. This will allow us to follow up with the Support team and 1/2

Almost there...

@Jimbonese1 Hi,thank you for the mention. :),how can we assist you?

@VoxTelecom You'll take what you can get 😂

For 4 months @VoxTelecom gave me no Internet. Despite trying I eventually gave up and went to @Afrihost. Now I’m getting weekly “intimidating” emails. 😂

No bad luck here… just smarter connectivity. 🍀 LTE can be installed in a single day, no digging, no landlord permission and no delays. A simple, fast way to get connected and stay online. 🚀

👌Fibre your way; for whatever the reason.

@herman_blackie Please provide us with your Vox account details via DM

@VoxTelecom your service suck @mybroadband

@herman_blackie Good day , Herman Blackie Please send us a direct message in order to investigate and assist further.

@J_Cordier Hi @J_Cordier. Please send an email to talk2us@voxtelecom.co.za. Our team will be able to assist effectively with your query.

@VoxTelecom @vumatel & Vox, FFS listen. This is not sorted. The issue is not in my home or with any of my equipment. I've given you all the info I possibly could. What happened to my prev line? I'm, not repeating myself again and you no longer will invade my house with pointless tests.

Happy clients, stronger connections 🌐💚 See why businesses and individuals trust Vox.

@rochelledekock We have noted that you are unable to DM , we then advised that you send an email to the address provided . You have advised us that it already been sent , with that so - your issue is being attended to.

@VoxTelecom Your DMs are not open to anyone unless they're a premium user

Some of these fibre/internet companies are behaving no better than moshonisa. @VoxTelecom is holding us hostage to them but they're also not providing us with a service. We inquired about internet as we recently moved to a new place. That was five weeks ago!

@rochelledekock Apologies, i am unable to assist or advise any further without your details. As you have advised us that the email had been sent. It is then being attended to.

@rochelledekock If you have done so , then we are confident that your matter is in progress and agents are diligently working to get the issue resolved.

@rochelledekock Kindly send us an email at talk2us@voxtelecom.co.za with your details and the description of the issue for assistance.

@VoxTelecom It would help if your DMs were open for me to send. We've been given the runaround for 3 weeks now by you. I'm sick of it. All I want is an internet connection, but your service is appalling