SHEIN

@73LynchDavidLee Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

@SHEIN_Official Good Afternoon i tryed setting up a account with my mobile number and it says it is already in use WHY? as i had to active the sim card Before which was brought from Argos i could use it can you please remove the number please so i can add the number again?

@MoralesWatoto16 Hola, una disculpa por las molestias. Por favor envíenos un mensaje privado o contacte al servicio de atención al cliente en la aplicación de SHEIN para ofrecerle un mejor servicio. Asegúrese de comunicarse con SHEIN a través de las cuentas oficiales de redes sociales de SHEIN...

@SHEIN_Official APESTAN APESTAN compre visuteria y aretes y es una porquería se los pone uno nuevos dorados y te los quitas negros, necesito q los cambien y me regresen mi dinero. , Sus artículos son corrientísimos es un verdadero robo, además de cobrar la Duana 🐀🐀🐀🐀🐀🐀🐀🐀

@Pamcorrea0 Oi! Respondemos a sua DM, por favor dê uma olhada quando puder. Obrigada!🌹

@SHEIN_Official Mandei mensagem para vocês

@SHEIN_Official Comprei um produto de sobrancelha e ele endureceu todo em menos de 5 meses de uso e agora não posso usar que raiva

@KevinDs08807495 @SheinIndia Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

After **70+ emails**, my issue with @SheinIndia is STILL unresolved. My ₹2000 SHEINVERSE voucher was NEVER used but is wrongly marked redeemed. Now Im being offered ₹500 instead. This is unacceptable Resolve this immediately. @SHEIN_Official @SheinIndia #SHEIN #WorstService

@watwani_akash Hi! We've replied to your Dm, please have a look when you have a chance. Thanks!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

Is inclusivity in fashion just about size? For many shoppers, it’s about finding the style you actually love, in the size that fits you. In a recent survey of 5,000 consumers in Spaina majority of respondents (80%) said SHEIN's clothing helps them feel more confident : • 57% of respondents said SHEIN matches their personal style or subculture • 54% consider SHEIN’s sizing more inclusive than other brands Because making fashion accessible means ensuring that everyone, everywhere, can feel seen, represented and confident in what they wear. Click the link in our bio for more details on the survey: modaes.com/content/la-inc…

@watwani_akash Hi! We've replied to your Dm, please have a look when you have a chance. Thanks!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

*SHEIN Kicks Off Carnival Season in Brazil!* Our Carnival marketing campaign has already started in Brazil. We’ve partnered with the talented @ Eduarda Gutierrez, the newly appointed muse of the renowned Grande Rio samba school. Beyond an exclusive fashion collaboration featuring 120 versatile items designed for all the styles at SHEIN, Eduarda is the face of our web and app experience, where customers can find discounts of up to 90%. The partnership has already made headlines across the country. Discover the full campaign and explore the looks below! Check it out the link in our bio. jc.uol.com.br/social1/celebr…

@watwani_akash Hi! We've replied to your Dm, please have a look when you have a chance. Thanks!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

Our hearts remain with the communities impacted by last year’s devastating LA wildfires ❤️ Los Angeles is home to hundreds of SHEINers, which makes this deeply personal to us. That’s why we partnered with The Kelly Clarkson Show to donate to Altadena Girls—a grassroots organization founded by 14-year-old Avery after the Eaton Canyon Fire. Altadena Girls creates safe, inspiring spaces where girls can heal, connect, and build community. Support shouldn’t only show up in moments of crisis. It should be present everywhere, always. This mission reflects SHEIN’s promise to make fashion—and belonging—accessible to all. 🎥 Watch the segment via the link in our bio. LINK: youtube.com/watch?v=mhrSxZ… #SHEINCares #AltadenaGirls #LAWILDFIRES

@watwani_akash Hi! We've replied to your Dm, please have a look when you have a chance. Thanks!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just pathetic, they are just useless. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

Ever wondered how other SHEIN shoppers buy, wear and manage their clothes? 👀 We asked 15,000+ customers across 21 markets and the takeaway is clear – you all are a practical bunch: 👕 SHEIN clothing is worn again and again – Between 36% and 41% of customers surveyed said they wear their SHEIN clothing such as everyday basics, footwear, outerwear and activewear, more than 50 times, with 54-61% saying they wore them more than 30 times. 💲Price & fit matter most when buying clothes online 👭 83% say they pass clothes to friends or family, while 69% donate them 🧵 More than 60% say they repair or alter clothing to keep wearing them Check out the 2025 Global Circularity Study for all the details: sheingroup.com/newsroom/shein…

@AA_Fan_Ragnar Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

@SHEIN_Official i order this product from the shein, when I received it was totally different looking product which shown on image, and when I tried to return the product they , delivery guy came to pickup but after 2 days they returned and they said wait for 10 days? It's scam

@Murielle395576 Bonjour, veuillez nous excuser pour la gêne occasionnée. Vous pouvez nous envoyer un message privé ou contacter le service client via l'application SHEIN pour obtenir de l'aide. N'hésitez pas à nous contacter via les comptes officiels de SHEIN sur les réseaux sociaux ou via l'...

@SHEIN_Official remboursez les gens !!!!!!

@karenlp1979 Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

@SHEIN_Official So I tell you that I have sent two direct messages now no reply and then you reply and say send a DM! Instead of an automated response how about a proper reply!

@SHEIN_Official Does anyone pick up your DM's twice I have emailed now and no answer. Absolutely appalling!

@watwani_akash Hello, sorry for the inconvenience. One of our representatives will assist you as soon as we can! Pls have a look when you have a chance. Thanks!  💕

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just pathetic, they are just useless. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

We’re working with DHL Express to explore the use of sustainable aviation fuel (SAF) in air cargo ✈️ This builds on pilot projects across the industry to better understand how these solutions work in practice. SAF currently represents a small share of global aviation fuel, and the emissions impact of these pilots is modest relative to our overall footprint. Learn more: sheingroup.com/newsroom/shein…

@JellyPiece13 @SHEIN_UK Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

@SHEIN_Official @SHEIN_UK Already contacted support multiple times and submitted item-level refund requests. Evidence provided. Awaiting proper resolution.

Hey @SHEIN_UK @SHEIN_Official, why is your CS ignoring physical evidence? My order (0NNM) arrived underweight (4.9kg vs ~7kg). Missing laundry beads, diffusers, & pet bedding to start. Your agents closed my tickets and "admonished" me for asking for a refund.! #SHEIN #BadService

@RakeshD36219268 @MyntraSupport @AJIOLife @MyNykaa Hello, sorry for the inconvenience. You may drop us a Direct Message, contact Customer Service in SHEIN app for assistance. Please make sure to contact the SHEIN official social media accounts or through the SHEIN app. We'd be happy to assist you! 💗

@MyntraSupport Product exchanged today guess what got the wrong product again Want my money back @AJIOLife @SHEIN_Official @MyNykaa best

@MyntraSupport @myntra @ekart these companies are so fake and fraud. My complaints number IN26041112062983978061 their logistics partner marked fake delhivery attempt, my product needs to be exchnaged or i will take legal action Regards Rakesh Contact number 9800372720

@watwani_akash Hello, sorry for the inconvenience. One of our representatives will assist you as soon as we can! Pls have a look when you have a chance. Thanks!  💕

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

Here’s how we’ve been supporting the communities who work with us 👇 Since 2023: 🏭 200+ supplier factories upgraded 👩‍🏭 ~33,600 workers benefiting from improved facilities In 2025: 🎓 300 vocational & technical training sessions through the CIGM, benefiting 13,000+ participants 🛠️ 180+ production tools developed to support more efficient garment manufacturing 💛 37,000+ workers accessed financial assistance through our Spotlight programme 👶 30 childcare centres in operation, serving 1,000+ children We're aiming to help to build a supplier ecosystem that is better equipped to adapt, innovate and respond to the evolving demands of modern manufacturing. Learn more via the link in bio. #SHEIN #Manufacturing #CommunitySupport #BehindTheSeams

@watwani_akash Hello, we are truly sorry to hear this. Please kindly drop us a DM with your order number, we will always be here till this issue is resolved!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

@watwani_akash Hello, we are truly sorry to hear this. Please kindly drop us a DM with your order number, we will always be here till this issue is resolved!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

This International Women’s Day, we’re reflecting on the ways we continue to support women across our communities and our broader network 💜 In 2025, SHEIN and the SHEIN Foundation expanded partnerships across multiple markets to help increase access to career development opportunities. Through our collaboration with eight local Dress for Success network partners in the UK, US, Italy and Singapore, including three new network partners in Canada, women were able to access employment readiness support, professional styling sessions and career coaching. Alongside these community partnerships, we continue investing in women across our supplier network and teams through capability-building and leadership development initiatives. Learn more via the link in bio. sheingroup.com/protecting-the… #IWD #InternationalWomensDay

@watwani_akash Hello, we are truly sorry to hear this. Please kindly drop us a DM with your order number, we will always be here till this issue is resolved!

@SHEIN_Official Hi Shein, Its been a week since i am waiting for my refund. And your Customer service team is just fucking pathetic, they are just pathetic. No one is helping they are just like parrot. I am waiting and its been more then a week. How are we suppose to trust you as a brand to buy

@Pittsburgh920 @speedx Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official I’m not ordering anything else is yall keep using @speedx as a delivery service! It’s been over 2 weeks like come on !!!

@NaijacitizenNim Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official My dress should have been delivered over 2 weeks ago, but all I keep getting is messages that it will be delivered. The number that comes with the messages never picks calls. This is my first order, and definitely the last. Deliver my dress or refund my money