David Sheffar

@FedExHelp Thank you. I hope see can achieve something here today. More that 2 months with this issue is behind absurd.

@SheffarDavid Hi, this is Dominador. Thank you for reaching out. I received your message and my apologies for any unfortunate experience. I’ll be happy to help. Please allow me to check the tracking number. Thank you.

Still radio silence from @FedExHelp. Tracking 816552887370 has been sitting in Memphis for 2 months due to an internal manifest error on a return to the UK. Standard customer service is stuck. I need an escalation to a senior customs broker at FedEx Trade Networks.

@FedExHelp Tracking 816552887370 has been stuck in Memphis for 2 months due to a customs manifest error on its return to the UK. Standard customer service can't fix this. Please have a senior customs broker from FedEx Trade Networks contact me to resolve it.

@FedEx Need assistance with tracking number 816552887370, which has been stuck at the Memphis hub for two months. A paperwork error caused it to be misclassified as an export. Please escalate this to a senior customs broker to correct the manifest and return it to its origin.