@malusingdy Hi @malusingdy, thank you for bringing this to our attention.
Product quality is an essential part of ensuring compliance with best practices, and we don't take it lightly.
Please DM us your details, so that we may assist you and work toward resolving your complaint.
@Ziyanda_Zwane25 Hi @Ziyanda_Zwane25, thank you for getting in touch with us.
Kindly send us (DM) your contact details and emails address, so that we can assist further.
Thanks! Simba Team 🦁❤️
@ThuthukileZ Hi @ThuthukileZ, thank you for sending us your details.
Your complaint has been logged and your reference number is P00001-2602260023. we will get back to you.
Thanks! Simba Team 🦁❤️
@ThuthukileZ the following details, so we can assist you accordingly:
•Best before (Expiry) date, batch details.
•The back and the front of the product sample.
•Is the product sample available? If yes, please keep the sample.
•Proof of Purchase (Till Slip).
•Physical 2/3
@Natevdw_tt the following details, so we can assist you accordingly:
•Best before (Expiry) date, batch details.
•The back and the front of the product sample.
•Is the product sample available? If yes, please keep the sample.
•Proof of Purchase (Till Slip).
•Physical 2/3
@I_am_also_lost Hi @I_am_also_lost, thank you for getting in touch.
We will send your suggestion to the relevant internal team.
We hope you have a bold day!
Thanks! The Simba SA team 🦁❤️