@TK_HelpDesk@TurkishAirlines Tried rearranging my flight. The app and website say call call center. The call center message says rearrange flights online. Excellent service.
+ For the ticket change and refund requests, our passengers whose flights have been cancelled, you can apply the travel agency, visit our website, mobil application or contact our global call center at +90 850 333 0 849.
To the Attention of Our Passengers;
Due to severe weather conditions expected in Istanbul on March 10 - 11, some of our flights from/to Istanbul and Sabiha Gökçen airports have been cancelled. +
🚫 Replacement buses between Polegate and Hampden Park will not be able to run today.
You will need to travel to Eastbourne and make a return journey.
southernrailway.com/travel-informa…
⚠️ Engineering work is taking place in the Eastbourne area.
🚌 The direct shuttle buses between Polegate and Hampden Park (and vice versa) will not be able to run.
This will affect journeys throughout the day.
@SouthernRailUK Just terminated at Polgate. Looked for connecting bus to Eastbourne. No signs at all. People wondering around looking for a bus. Let people know they are in the car park please.
@HM_Passport Ever thought of providing a tracking number? You should contact Amazon who do with with orders. You don't do this with our passports and important documents. No good enough!!!
Have you sent supporting documents with your passport application? 📝 Don't worry, these will be returned separately from your new British passport.
#SupportingDocuments#TopTip
@HM_Passport Hello i got the passport thanks. However, the irreplaceable supporting documents have not arrived. How can these be sent without a tracking number? Please provide this asap.
@Simon_Cuss Hi Simon, if you have already sent a DM one of my colleagues will respond to you as soon as possible. Please don't send any further DM's as this could cause a delay in us being able to respond to you as soon as possible. Sally
@HM_Passport Thank you Sally. I have given up to be honest. Your communication system is not fit for purpose. I am just glad only have to apply for #passports every ten years. If there was an alternative private company, i would use them, sorry.
@Simon_Cuss Hi, if you have already sent a DM one of my colleagues will respond to you as soon as possible. Please don't send any further DM's as this could cause a delay in us being able to respond to you as soon as possible. Sally
@HM_Passport Hello. Written 3 messages on the website and four Twitter messages. I understand you are over busy, but a reply would be very much appreciated.
@HM_Passport I've done this. No reply. But i did get a message telling me not to message more than once, which was very helpful! Overall, not impressed, and rather disappointed.
@Simon_Cuss Hi, please send a Direct Message with your application number (for your security please don’t send any other personal details) and we will look into this for you. Lynne
@HM_Passport Four days have passed. I was told someone would reply. I have sent documents, DHL have confirmed delivery, but not HM Passports. This has been going on for weeks. You keep on requesting an extra document. Do you think i am going to just blindly send important docs.
@HM_Passport Sadly this is just propaganda. You see how many people HM #passport are letting down. The communication structure is not working. You do not reply in 3 days, or even 7 days. People pay their hard earned money, you need to be able to provide a better service.
Have you received your delivery notification?
Great news! Your British passport is now ready to track online at:
↪️ow.ly/Y2II50ETVM8
Still got a question? Check out TNT FAQs:
↪️ow.ly/yDBE50ETVM7#TrackMyPassport 🚚
@HM_Passport It is 6 going 7 weeks now, and I am yet to receive my passport despite numerous calls and emails 💔💔 My reference number is PEX 349 410 950X; surely this can’t be right? Mainly when I have explained why I need my passport quickly 💔💔Am beyond stressed and frustrated!
@HM_Passport We all appreciate you are busy, but who isn't? You need to update the "application history" for each applicant. Sending original documents is stressful, they are difficult to replace. Please communicate their arrival. As how are we to know they are and not lost?