SkinStore

@JillH1249436 I am very sorry to hear this, please could you send us a private message & a member of the team will be in touch to help get this resolved for you. Thank you, Jade

@Skinstore_CS @SkinStore absolutely horrendous customer service and experience. Will never use again. Hoping someone can help me find a solution to a totally botched order.

@RhondaEHuebner @RhondaEHuebner I am so sorry to hear this if you could please send us a private message one of our Social Media Advisors will be in touch to help resolve this for you. Thank you, Jade

DO NOT purchase anything from @SkinStore I am still waiting on an order placed on 12/8/2020. I have video proof their carrier DHL did not deliver on the stated date or any other date. Use a brick & mortar store.

@Narmina0517 Hello @Narmina0517 if you could please send us a private message through our Twitter page one of our advisors will be in touch to help. Thank you, Jade

@Narmina0517 @Narmina0517 We are so sorry for the disappointment caused here. Please send across a private message here and we will get this resolved as quickly as possible! - Ryan

@OritShani Hello, I apologise for any delay with responding to you. A member of the team will respond to you as soon as possible. Thank you for your patience. - Tom

@OritShani @OritShani Hey we are truly sorry for the inconvenience this has caused you. I assure you we will look into this on your behalf but please send across a private message! - Ryan

@OritShani @OritShani We are so sorry this has happened and for any frustration this has caused you, if you can send across a private message I assure you this will be addressed and resolved as quickly as possible! - Ryan

@EustaciaLondon @EustaciaLondon Hey we are so sorry this has still not been resolved. I assure you if you can send across a private message through this platform we will get this addressed as quickly as possible! - Ryan

adding to this that you guys still have not refunded my $130.27 and it’s been 13 days @Skinstore_CS @SkinStore

literally all of @Skinstore_CS timeline is ppl complaining and saying they’ll never order from them again and add me to that list. @SkinStore frauds.

@EustaciaLondon @EustaciaLondon We are truly sorry for any frustration caused here. Please send across a private message and I assure you this will be addressed and resolved as quickly as possible! - Ryan

@Cassiandra15 Hey Cassandra we are truly sorry this has happened, if you can send across a private message I assure you we will address this on your behalf and provide you with a healthy solution! - Ryan

@uncagedxlibratd Hey I have just responded to your previous post, please send across a private message and we will address this on your behalf! - Ryan

@SkinStore i need help

@ASkyFuII0fStars We are truly sorry for any inconvenience caused here, if you can send across a private message I assure you we will address this on your behalf! - Ryan

Day 2 of me telling everyone to boycott and never shop at @SkinStore

@DebraRoseA Hey Debbie, thank you for bringing this to our attention and we are truly sorry for this situation. Please send over a direct message and I assure you we will address this on your behalf and provide you with a healthy solution! - Ryan T

I bought products from the @SkinStore . VERSO Day Cream & VERSO Super Eye Serum. These products sent me to the ER from my face swelling (blisters, painful) from 1 use. I have sent pictures multiple times, sent all the numbers they have asked for as well & exp. date.

@thabi_ltd Hey Thabi, we are so sorry for this situation. Please send across a private message and I assure you we will address this on your behalf as soon as possible! - Ryan T

@SkinStore DO NOT BUY FROM THIS SCAM OF A COMPANY, THEY DO NOT WANT TO SEND MY MISSING ITEMS FROM THE COMPLETE ORDER.

While Instagram is down, it might be time to online shop with these amazing deals👀 at least that's what we will be doing bit.ly/2DjncmW

@thabi_ltd We are so sorry this has happened, please send over a direct message and I assure you we will address this on your behalf! - Ryan T

@SkinStore DO NOT BUY FROM THIS SCAM OF A COMPANY, THEY DO NOT WANT TO SEND MY MISSING ITEMS FROM THE COMPLETE ORDER. UNTIL THEY DO, I'LL COPY AND PASTE THIS ON EVERY TWEET.

That new new 💙 Explore everything new on SkinStore to jump start your new year routine ✨ bit.ly/3s16KzT

@thabi_ltd Hey we are truly sorry for this situation, please send across a private message and I assure you we will address this and provide you with a healthy solution! - Ryan T

@SkinStore I received a missing order of 4 x the ordinary HA +alpha arbutin serums. they keep telling me it's on the with the same order name from the missing parcel. SCAM COMPANY

Keep your skin feeling hydrated and supple with BIOEFFECT’s Hydrating Cream, specially formulated to deliver-day long nourishment💚 #skinstore #skincareroutine #skincareregimen #beautyroutine #beautygifts #holidaygifts #deals #gifting

@yanan78438227 Hi @SkinStore I am so sorry about this! Please send across a DM and I assure you I will get this looked into and resolved as soon as possible. - Beth M

@SkinStore I bought two bottles of health supplements on their website a month ago, but the inside of the bottle I received was full of disgusting yellow liquid, I don't know if the medicine has gone bad or it's a fake at all! I contacted customer service for a return, no progress!

Which Holiday gift are you wishing for this season? We are wishing for all of them 😉😍 #skinstore #skincareroutine #skincareregimen #beautyroutine #beautygifts #holidaygifts #deals #gifting

@yanan78438227 Hey @SkinStore I am so sorry to hear about this! Please could you send across a DM and I would be more than happy to assist you further and get this resolved ASAP - Beth M

@SkinStore I bought two bottles of health supplements on their website a month ago, but the inside of the bottle I received was full of disgusting yellow liquid, I don't know if the medicine has gone bad or it's a fake at all! I contacted customer service for a return, no progress!

@revoyang Hi there @SkinStore I am so sorry about this! Please send over a direct message and I assure you this will be addressed as soon as possible. - Beth M

@austinoconn We are truly sorry to hear this, please send across a private message and I assure you we will address this for you! - Ryan T

@SkinStore I placed an order, read their website reviews, canceled my order only 5 minutes later. My cancellation has still not been accepted and the customer service I am receiving is unacceptable. DO NOT ORDER FROM HERE!!