Sky Help Team//Customer Service

@SkyHelpTeam hi sky any chance of a private message please many thanks

@SkyHelpTeam Hi, im trying to use the move home section on the app and its telling me that i already have one booked then when i go to manage orders it says theres nothing there. Can you advise

#sky if i want to cancel or downgrade Sky TV why can’t i do this online ? Why should i have to waste my time trying to make sense of an Indian with poor knowledge of English and barely understandable? Answer— because Sky want to make it as difficult as possible @SkyHelpTeam

@SkyHelpTeam hi there I want to return a package back to you, can you help me?

@SkyHelpTeam please send me my money back that is on my account following cancellation after 25 years of loyalty.

@SkyHelpTeam you’ve well and truly stitched me up!!!! I’m being charged for cinema after doing a deal of 2 years free!!!! Where’s my phone line???

@SkyUK so I’ve been charged £53.50 a month for broadband since January, when I cancelled and have rung Sky 3 times to get this sorted. We switched to trooli in December 2024.

@SkyHelpTeam what number is best to contact you on regarding an upgrade order which needs to be cancelled please?

@SkyHelpTeam over an hour on hold on various calls. Still no help from a technician with the issue. Call to cancel. Bingo, someone wants to keep my business. You still haven’t spoken to me about my technical issue though.

@SkyHelpTeam stop contacting me. The contract has been cancelled. I do not need to speak to you, I have spoken to you enough and wasted enough time and energy.

@SkyHelpTeam please help. Your chat bot and online ‘help’ are limited & little more than useless. Your products are proving unreliable & expensive. I cannot talk to a human because I don’t have an hour to wait for you to answer the phone. Please help.

@SkyHelpTeam contacted you guys for renewal today, quoted price for TV and Broadband however as I was about to confirm I read the details and it was just TV. Your rep unable to answer my questions about cancellation - really poor service.

@SkyHelpTeam Dear concerned, I received your request for the return of your sky broadband hub. I wanted to contact you via email none listed. I am in the midst of navigating a privacy breech and abuse, your hub is potential evidence.