Sleep Country Canada

@My_opinions74 Hi. We would like another opportunity to inspect your mattress. Please send a dm with your contact info. -Julian.

@My_opinions74 Hi. Please send a dm with your contact info and we'll have someone follow up as soon as possible. -Julian.

@Markincanada Hi Marco. We're so sorry you're not having a great experience with us, we would like to help. Please send a dm and we'll have someone follow up as soon as possible. -Julian.

@SleepCountryCan the worst experience! They shut you up with a $100 certificate as if its gona do smth after spending thousands on a mattress! Ordered another one and at the delivery driver ripped the mattress again my pregnant wife cant have a good sleep. #zerocustomerservice

@visshal00 Hi Vishal. We're so sorry for the lack of follow up, please send a dm with your contact info and we'll have someone follow up as soon as possible. -Julian.

@SleepCountryCan the worst thing being told that I will be getting a call soon everytime I call from the last 3weeks

@SleepCountryCan @SleepCountryCan - The worst experience with anyone in the market. Spent a lot of money assuming it's a big brand name. The mattress has caused permanent back pains in a year. And the customer care just keep rejecting the warranty claims.

@angelinavid Hi Angelina. We're so sorry, we would like the opportunity to help. Please send a dm and we'll have someone follow up. -Julian.

@gus_bennett Hi Chris, I saw the message and replied. I am sorry about the situation. This is the procedure we have to follow for warranty. I am sorry about the delay. Thank you,

@gus_bennett Hi Chris, Can you please send us a private message with your phone number so we can access your file and look it up for you please ? Thank you,

@gus_bennett Hi Chris. We're so sorry for the lack of follow up, we'll have them reach out to you as soon as possible. Please send a dm with your contact info. -Julian.

@peaceseeker71 @Jenfeds73 @bobittyboop Hi. That's great! We're glad you're also enjoying your pillow from sleep country! -Julian.

@__axz Hi. Please send a dm with your contact info and we'll take another look at your claim. -Julian.

@SleepCountryCan ver upset you aren’t ho eat with your customers. Not everyone can afford to replace a mattress after two years. 🤬 Although the water stains from me attempting to clean mattress (for general upkeep) the fact remains that the issues were there from 2021!

@Jenfeds73 Hi Jen. We're glad you're enjoying your new pillow! -Julian.

@__axz @LeonsFurniture @__axz Hi, It is stipulated on the warranty cards you receive at the purchase that stains voids warranty. Please read the pamphlet carefully. Thank you,

@SleepCountryCan beware! Had a defective horrible mattress and they did nothing because of “stains” after I attempted to spring clean it, to which I stated! They make you do usless things when they can just send tech out to look. Never again! Stick with @LeonsFurniture

@anarcmaple @Flexiti_fin @globebusiness @globeandmail Hi. We're so sorry you feel that way, what can we help with today? -Julian.

@Flexiti_fin @globebusiness @globeandmail Scammers!! I don't know why @SleepCountryCan and other companies do business with you

@Flexiti_fin placed 13th on the 2021 @globebusiness ranking of Canada’s Top Growing Companies, the third year we have made the list! Learn more about our journey in this @globeandmail feature: tgam.ca/3AL3dda. #retailmatters #BNPL #fintech

@vervoort_chris @SertaSimmonsBed Hi Chris. Sorry about that, try now. -Julian.

@SleepCountryCan @SleepCountryCan @SertaSimmonsBed I still cannot DM you and nobody has reach out to me

@gilberj_ Hi Jessica. Let us help you with that. Please send a dm with your contact info and we'll look up the status of your refund. -Julian.

.@SleepCountryCan where is my refund for the horrible mattress covers you sold me? You know, the ones that feel like sleeping on garbage bags? Been checking my mailbox for 3 months...

@vervoort_chris Hi Chris, For any instance please reach out to us in private message so we can assist you. Thank you,

@SleepCountryCan Seriously…… 5 business days to have your IT department update my address before we can even start paperwork is acceptable to you???

@HillBilly_Baby Hi. That's great and thank you for taking the time to share! We're glad you're enjoying your new mattress! -Julian.

@SertaMattresses @carguy_1970 Hi Serta. No problem. -Julian.

@SleepCountryCan @carguy_1970 We appreciate you stepping in! Please let us know if there is anything we can do to help or if there are any questions. Cheers, The Serta Team

I would not buy a mattress again from @SleepCountryCan or @SertaMattresses they do not honour their warranty. Cannot even roll over the depression is so large but it only measures 3/4” so they don’t care about anything else.