SteaknShakeQAC

@Addpence27 @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please respond to the private message we sent with the location so we can ensure this issue is resolved.

@SteaknShake Too bad your service is complete shit. I *tried* to eat there last year with my family. After waiting 45 minutes for our food i asked for a refund. Your employees said the computer couldn't process it. Called for weeks and they lied about refunding. No I didn't get the food.

Starting June 1, we’re doing things better at Steak n Shake — all our beef will come straight from pasture-raised cattle. This beef will be 100% grass-fed and grass-finished, making us the only American burger joint serving the healthiest kind of beef.

@Observant3121 @SteaknShake Sorry to hear about your disappointing experience, it is certainly not the norm. We want to get this resolved right away, so we sent you a private message requesting additional information

First time I had @SteaknShake in forever. Double steak burger was good. However, they said the shake machine was down, but when we got to the window, an employee just made one. Must have been down for us and not them.

@XxheavyfirexX @SteaknShake We're sorry to hear this, thank you for bringing this to our attention! We have sent you a private message to get more information so we can get this resolved right away.

@SteaknShake today I went to Steak ‘n Shake and got 2 milk shakes through the drive through came out to $11 even not a penny more or a penny less and that’s what the receipt says but when I looked at my card statement it says that I paid $13.20 someone added a 20% charge to it

@BarbaraWilt4 @SteaknShake We are so sorry to hear you had a negative experience. Please send us a private message with the location and additional information to ensure this does not happen again.

@SteaknShake My entire family was treated very badly at your Sawgrass Florida restaurant. We had so looked forward to eating there, only to vow never to enter that establishment again.

Watch Lara Trump's show on Saturday, May 16, at 9pm EST on Fox. Lara interviews our Chief MAHA Officer. We are a burger chain committed to leading the way with healthier options for burgers, fries, and shakes.

@OHNavyMom @SteaknShake We are grateful for your feedback, thank you!

@SnSQAC @SteaknShake Tried to send a DM & it failed Here you go

@NCalebWard @SteaknShake @Wesley_Hayes99 We are so sorry to hear you had a negative experience. Please send us a private message with the location and additional info to ensure this does not happen again.

@SteaknShake @Wesley_Hayes99 When will your NW Tallahassee store start doing things better? Like customer service?

@OHNavyMom @SteaknShake This is so great to hear! Please send us a message with the location. We would love to recognize this store for their amazing work.

@JimHendley4NC @SteaknShake @PeterSc63636134 My @SteaknShake has awesome food & customer service. I happily drive 40 minutes when I get a hankering!

@AreWeOffended @SteaknShake We are so sorry to hear you had a negative experience. Please send us a private message with the location and additional information to ensure this does not happen again.

@SteaknShake So another price raise...check out your locations in Illinois...always dirty, bad stuff, sloppy prepared food....maybe invest in more training and management...no one will care about your smart cows when everything else about the place sucks

@jaysonwolbert @SteaknShake @jack We are so sorry to hear you had a negative experience. Please send us a private message with the location and additional info to ensure this does not happen again.

@SteaknShake @jack Too bad the customer service is absolutely deplorable. The best beef wont help the Madison Tennessee location.

@BrodyJMcFarland @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location so we can ensure this issue is resolved.

@SteaknShake I received my delivery order and my bunless bacon cheeseburger arrived with no bacon and the grilled onions were also left off. Don’t think I’ll be ordering from you again. 😔

@okiwen1 @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location and a few more details so we can ensure this issue is resolved

@SteaknShake I wanted so much to believe you all that I went out of my way to find a Steak N Shake restaurant in my area. ONE OF THE WORST FAST FOOD EXPERIENCES I'VE EVER HAD! I tried, you failed.

@My_Take_Show @SteaknShake We are so sorry to hear you had a negative experience. Please send us a private message with additional info to ensure this does not happen again

@SteaknShake I got food poisoning at a Steak ‘n Shake in Bradenton FL that nearly killed me.

@madpeys659611 @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location so we can ensure this issue is resolved.

@SteaknShake I wish the employees cared to provide a good clean environment and served quality meals at our local Steak ‘n Shake. They will leave you sit in the drive through for 30min and serve you grease slopped crap..

@MarjKP_ @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location so we can ensure this issue is resolved.

@SteaknShake I went to our local Steak n Shake recently. What a complete disappointment. The kiosks are ridiculously inadequate with zero descriptions of menu items. It would have been faster if someone just took my order. My tater tots were burnt and I had to scan the receipt to get a soda🙄

@nate85really @SteaknShake We are so sorry to hear you had a negative experience. We would like send you a private message requesting additional info to ensure this does not happen again.

@SteaknShake Last time I went to Steak ‘n Shake (to try beef tallow fries) the whole place stunk like bleach mop water, nobody greeted us or acknowledged us even though the place was empty, and we hated using the touch menu.

@SaintGremory @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location so we can ensure this issue is resolved.

@SteaknShake Man I wish the Steak N Shake close to me wasn't a dumpster fire. Lobby is closed 24/7

@cjtx300_cc @QuantumGuard17 @SteaknShake We are so sorry to hear you had a negative experience. Please send us a private message with the location and additional info to ensure this does not happen again.

@QuantumGuard17 @SteaknShake That's awesome to have all grass fed beef but do you really need to charge 50 cents to put a minuscule amount of mustard on your burgers that maybe costs you a penny? Shamefully bad business practice.

🚨 IT’S OFFICIAL: Steak ‘N Shake is SWITCHING the entire chain’s sourcing to grass fed and grass finished beef as of June 1, the Chief MAHA Officer confirms MAHA IS WINNING! What a great American company 🇺🇸 👏🏻 “We’re going seed oil free and looking at any and all opportunities to remove seed oils.” “One big move that we will be making come June 1st, we’ll be rolling out grass-fed, grass-finished beef to all locations nationwide.”

@KittyLovelyair @SteaknShake We're sorry to hear this, thank you for bringing this to our attention! Please send us a private message so we can get this resolved right away.

@FLWCBeachchic @SteaknShake We are disappointed to hear your experience fell short of the high expectations we hold ourselves to. Please send us a private message with the location so we can ensure this issue is resolved.

@SteaknShake My favorite cheat meal, but very frustrated with the staff at the Clearwater location 😒 They always get it wrong 😩

You forgot the best performing chain in the category - Steak n Shake had a 12% increase in domestic same-store sales. Thank you Bitcoiners 🧡 🇺🇸MAHA 🇺🇸 P.S. Jonathan, you’re not reporting it accurately. Remember that when you're replaced by a competent reporter.

@Gorilla_Blanco @SteaknShake We're sorry to hear this, thank you for bringing this to our attention! We have sent you a private message to get more information so we can get this resolved right away.

@SteaknShake Sandar Biglari disappointed in the Lakemary Location. Tried to show my family how they changed, the tots, tallow fries, and that they even had bitcoin payments these days. Instead multiple cars weee piled up, and eventually left, once we got to the window they just said “hold on” and disappeared for 5+ mins, and finally the teenager sounding guy told us at the drive through window after telling us to “hold they were busy” for over 15 minutes to “If you don’t want to wait then Fuck off”. This wasn’t an “us thing” probably 5+ cars gave up. Been a fan of that location for over 25 years, it had lost its way but I’ve been trying to get friends/family in the community to give it a shot again and this is how start is treating customers. It used to be the spot in town after sports games and church for people but now the lobby is empty, with service like that I see why. Go ahead and pull the security footage it happend at 5:12 on Lakemary blvd.