Cat

@c2c_Rail Great!

@SpinksCatherine Hi Cat. There is no ticket acceptance in place with Greater Anglia tomorrow. c2c-online.co.uk/timetable/serv…

@c2c_Rail hi, will Greater Anglia accept c2c tickets after 21:30 tomorrow or do I need to buy a single ticket to London and a single home with greater anglia?

@CostaCoffee Hi, could you confirm if your Thorpe Bay branch on The Broadway accepts cash, please? I couldn’t see anything on the website. Thank you.

@c2c_Rail It loaded in the end, think the app was just having a moment!

@SpinksCatherine Hi, you could try clearing cache and logging back in again or there also should be a tab to press to remove the expired tickets.

@c2c_Rail Hi, my Smartcard is saying it’s full so I can’t load tomorrow’s ticket on it. There are only 2 singles on it from today, a single for tomorrow and an expired monthly ticket. How do I remove expired tickets? I’ve never had this problem before.

@c2c_Rail Thank you. I’ve sent a DM 😊

@SpinksCatherine Hi Cat. We are sorry to hear this. Could you kindly provide a screenshot of the error you are receiving and your Smartcard number so we can look into this for you.

@c2c_Rail Is there a known issue loading tickets to Smartcard as mine isn’t working for mine 😕

@c2c_Rail Morning, I just wanted to say a big thank you to the lovely train driver who was on the 17:43 from Fenchurch Street on Wednesday this week. His announcements brought a smile and some cheer to lots of people, which is always nice to see after a long day at work 😊

@c2c_Rail The misery line is back! 🙄

We are sorry for the disruption this morning. If you have been delayed on your journey with us by more than 15 minutes you can claim compensation through our Delay Repay scheme. orlo.uk/pYezE

@c2c_Rail Hi, my daughter’s monthly paper train ticket isn’t working at the barriers. If she takes it to a ticket office will they print her another? It’s not worked since I bought it a few days ago. Maybe something has interfered with the strip.

@IKEAUKSupport Hi, could my DM please be checked? There was an issue with them going through yesterday so just flagging it. Thank you.

@IKEAUKSupport Could my DM please be checked? Thank you.

@adoptNOTbuyadog @IKEAUK Same thing has happened to me today!

@IKEAUK I booked an express delivery for yesterday. A day prior, I was given a time slot of 12-4pm. My delivery never arrived. No communication or explanation given. Do you usually leave your customers in limbo when you fail to deliver? Not impressed…

@c2c_Rail Hi, is your temporary timetable for the speed restrictions continuing into next week?

@hm_custserv Hi, I need to return a faulty item but can only do so via post. Will I be refunded for the cost to return if the item is faulty? Many thanks.

@c2c_Rail Thank you.

@SpinksCatherine Hi, please see below for further information on eligibility of Automatic Delay Repay. c2c-online.co.uk/help_centre/co…

@c2c_Rail Hi, with Smartcards, am I automatically opted in for delay repay? I’ve logged onto the website and can’t see any option to opt in yet I haven’t received payment for the disruption from last Thursday. Thank you.

@AndyKingston97 @c2c_Rail Have you gone past Barking yet? I’m on the 17:43 so just wondering if I’ve got any hope of getting there!

@c2c_Rail Hi, we're currently sat outside barking on the 17.30. Will we be able to continue our journey? The driver doesn't seem aware of the issue?

⚠️ (2) ⚠️ Due to failure of the electricity supply between Barking and London Fenchurch Street all lines are disrupted. Train services running across the whole c2c network may be cancelled, delayed or revised. Please check your journey here: orlo.uk/T3wGK

@JamesLDNphoto @c2c_Rail 😂 I managed to hold it this long, I can wait a few more days 😆

@c2c_Rail @SpinksCatherine Can you hurry up, they must be busting by now

@c2c_Rail What time do the Southend East toilets close? Your train toilets are out of action again! 😫

@c2c_Rail Morning, I’d like to claim the Smartcard loyalty points for all the e-tickets I purchased while Smartcard wasn’t working. Which email address should I use please?