Charmaine Whitehouse

@currys @currys do you ever respond to anyone? I posted this well over a month ago no reply, its been 2 months now and still not received my gift card 😡😡.

@currys I placed an order for a sim only contract 3 weeks ago though carphone warehouse and as part of my order I was to receive a £50 currys gift card, however this has not arrived either to my home or via email despite several emails, can someone assist with this please?

@virginmedia I see you are not bothered about answering this or my DM i sent either!

And now I can't even get it back on, 4 attempts now and nothing. This 360 service is awful, I want to old one back now.........

@virginmedia we have recently received your new 360 remote for set up, we did it Saturday and since then it's been awful, every time we turn the TV off to go out or go to bed we have to completely restart the box, it's awful can you plwase sort it out!!!

@POferriesupdate What is the queues like at calais check in please?

🛳️Please have your passport and booking number to hand. No time for a last rummage in the boot when you're at check-in!

@POferriesupdate Thank you so much that's great to know.

@Spongette1982 Hello, You have a 4 hour window either side of your sailing. If you check in within 4 hours before/after your booked sailing time, we can accommodate you on the next sailing at no additional cost, subject to availability. See our sailing timetable: bit.ly/3Wjr68B

Our next departures from #POCalais are as follows: 22:25 - On Time 01:00 - On Time 05:45 - On Time 08:00 - On Time Boarding commences approx. 30 mins prior to departure. Please return to your vehicle in due course. Have a great crossing!

@Franco845596008 @virginmedia Same here, was allegedly being fixed by midnight, then 1.09pm now it's 5.09pm but we've had no txt updates that we requested, if we don't look on the status checker we would not know, shocking communication from virgin.

@virginmedia @Spongette1982 I have a green flashing light on hub 5 I have reset but still flashing green. Happened after the storm in the le36ll area

@virginmedia are you aware of any problems in the TF3 area? A massive thunderstorm bang and the TiVo and broadband are off! Online checker saying an engineer visit needed but will cost £25, really?

@virginmedia I did check that and it's an outage problem caused by the storm we had, but was still being told a fee was being applied. Its still not back on despite allegedly being fixed at midnight, then 1.09pm now it's not being fixed till 5.09pm. Yes the hub is flashing green!

@Spongette1982 Hello Charmaine and thanks for getting in touch. Please can you check the service status page virg.in/service, there should be further updates available now. A visit would only be chargeable, if the issues have been created by yourself or your own personal equipment.

@TicketmasterUK @oasis I managed after 5 hours of queues to go in, only to find tickets that were previously advertised as £150 then priced up at £489 + fees ....... seriously ripping fans off so i didnt buy, I could go on holiday for the cost of 2 tickets!!! Ticketmaster you should be ashamed !!!!

What’s the story morning glory? Tickets for @oasis are on sale at 09:00 today right here >> bit.ly/4cCpcVG

@Eurocamp_UK We are waiting on a call back from someone at eurocamp, can you hurry this up please! We need something doing ASAP this accommodation is unhabitatable, and unhygienic.

@Spongette1982 Hello Charmaine,  Sorry to hear that you are having problems on site.  Please can you message us directly with your booking reference number and I can take a look into this for you.  Thanks, Bethan

@Eurocamp_UK we are currently in le castellas, arrived yesterday and had nothing but problem's. Last night the shower flooded our caravan, staff barely spoke English and now our van is riddled with ants even in the fridge. Disgusting accommodation from you!! No reps on site!

@Eurocamp_UK also we now can't shower until it's fixed, no idea when that will be, it's a joke here, seriously not happy at all. If the staff here don't speak good English and you are not going to have reps on site how are we meant to escalate our problems!

@POferriesupdate At the rate the border controls are going we won't make it on any of those ferry's and we should be on the 6.30, seriously you'd think they be more prepared, it's every school holiday!

Our next departures from #PODOVER are as follows: 06:30 - On Time 07:50 - On Time 09:15 - On Time 11:15 - On Time Boarding commences approx. 30 mins prior to departure, please return to your vehicle in due course, have a great crossing! 🛳️

@PoD_travelnews I've heard people have been sat there 3 hours...... so 90 minutes isn't exactly accurate is it! We are due to travel in the morning, you need to sort out your traffic management before it gets worse, which it will!!

There is currently up to a 90 minute processing time for tourists at the border.

@DFDSUKUpdates Nope it wasn't, we had check in, 3 passport checks, 2 boot checks and in lane waiting in less than 15 minutes! No queues at all.

@DFDSUKUpdates Is that the case now, we are arriving on 10 minutes for our 8am ferry at dunkirk as you only said 60 minutes in the booking info!

CALAIS & DUNKIRK PORT | We are expecting a busy upcoming weekend for the return of the Easter break. We recommend all customers have a confirmed reservation by visiting dfds.com before arriving at Port. Please allow 120 minutes to complete controls on arrival.