Steve Forcum 🦇🦸🏼‍♂️

In the same way that the mobile phone, GPS, and iPod evolved from stand alone products into apps on a smart phone, I believe enterprise phone systems are now evolving into features of collaboration platforms like @MicrosoftTeams and @Zoom. Just as the smart phone continued to enable us to make phone calls, find our way through new cities, and carry thousands of songs in our pockets, collaboration platforms can make our work lives more productive and seamless while continuing to provide support for key functionality, greater simplicity for the end user, and a lower total cost of ownership for the business. This is why, after a decade at @Avaya, I'm excited to announce that I'm joining @SIPPIO_Voice as their Director of Program Management. SIPPIO has built the world's leading voice enablement platform, and their cloud native platform is the only solution in the market that enables customers to quickly and easily add voice to Microsoft Teams or Zoom in over 70 countries around the world without any hardware or professional services required. Our Fast Track program enables partners to quickly and easily take an exponential share of this young, growing, and lucrative marketplace. SIPPIO is a rocket ship on the launch pad and I’m excited to have been welcomed aboard before launch. I look forward to helping to scale this business, continue supporting channel partners in growing successful and sustainable businesses, and helping customers unlock the potential that fully integrated productivity platforms like Microsoft Teams and Zoom and deliver. To learn more about SIPPIO, visit our webpage (sippio.io) or DM me to schedule a meet up at Enterprise Connect @enterprisecon (#EC23) next week. digitaljournal.com/pr/news/sippio…

I’m out. See you on Threads (threads.net/steve_Forcum) or LinkedIn.

out there, Apple jumps to mind as I know how religious they are to NPS, but these are the exception, not the rule.

A very interesting article from @DaveMichels. There is a LOT in here I agree with, and some I don't. My main take away...too many in the CCaaS space are marketing values (enhanced CSAT) that don't align with the organizations' goals of cutting costs. There are exceptions out /1

@ilyabu I'm sorry, that's inexcusable in any setting, let alone a professional one where one would assume their real name / identity is attached to such bile.

I was just dong a community "fireside chat" answering questions about Teams Calling and Devices, and someone decided to drop a chat comment in about Israel and mentioning the swastika, the symbol of the Holocaust. I don't have polite words to describe how I feel about that.

@TravisCurnutte I know someone using one...I can't personally wait to get my hands on one as well.

I’m so excited for it. If someone is going to do VR and Enhanced AR the right way? Its $AAPL

It’s pouring rain in Foxboro, the place is one-third full, the kicker missed 5 straight long kicks in warmups, our QBs are absolutely atrocious, we’re wearing the Pat Patriot red unis, and we need to lose for a top-2 pick… I feel like I’m back in college!

@missjoannamarie Yikes

@JimHillMedia Yeah I was confused with all of the rave reviews for this show. We saw it and were just underwhelmed. Sad.

As a lifelong Muppet fan, I wish I could say that “Disney Holidays in Hollywood” at the Theater of the Stars was a great show. But this Jollywood Nights presentation was actually kind of meh. An obviously talented cast worked very hard to put some pretty middling material across.

Thank you for joining us at @CavellGroup Enable in London earlier this week! It was a day filled with valuable insights and we're grateful for your participation and the opportunity to collaborate and share knowledge. Stay tuned for updates on upcoming events. Until next time!

@JimHillMedia Concur. There's just not enough in the park to support something like this, let alone with reliability, and half-assing the entertainment options (Tip Top "club") isn't enough. It's a one and done for us unless there are some big improvements next year.

There’s a great idea for a more adult-leaning holiday hard ticket for Disney’s Hollywood Studios somewhere deep down inside of Jollywood Nights. But the team at the WDW Resort hasn’t actually found that event yet. JN — in its current state, anyway — needs more … Well, everything

@TravisCurnutte Raise

Shook right now 🤣

Anybody not intrigued by this yet?#AI #Microsoft #OpenAI theverge.com/2023/11/20/239…

@babyherman6 @derekburgan DM me if you still need one.

@Michelleybellin @derekburgan DM me and I'll get it to you if you still need one.

@SteveForcum @derekburgan I would like one, if you still have any!

@Miller44718 @derekburgan DM Me.

@SteveForcum @derekburgan Would love one if you still have any.

@lizkmiller It’s way more common than you think. Imagine working for a company that makes a messaging solution for sale that the company itself barely uses. #IronyIsDead

Goole Meet. 😂 Yes the timeline is fascinating and this story is still unfolding with timeline starting weeks ago being filled in. But... Google Meet 😂

SIPPIO LIVE - November 16th twitter.com/i/broadcasts/1…

@DaveMichels I think you’re overestimating the number of Apple customers asking for it.

@SteveForcum The point is they were blocking a global standard and there are millions of apple customers asking for it.

RCS is an upgraded messaging standard that can support more modern features like those seen in iMessage and other contemporary texting apps. It's estimated that nearly half the globe will be using RCS by 2026, @SteveForcum cnet.com/tech/mobile/wh…

@DaveMichels The point being there was near zero demand for RCS support by Apple customers. It wasn’t a problem. Doesn’t matter at this point, since again Apple is supporting it. BTW, I do direct routing AND operator Connect :)

@SteveForcum So now you want to restrict apps and competition and force people to use RCS? Stick to direct routing.