Steven Van Belleghem

Customer Experience trends for 25: The Rise of AI Agents and its impact on #CX youtube.com/watch?v=W7BOk1…

.@dominos taking pizza delivery to new heights!

Most companies claim they're customer-centric, but few truly deliver. What's the secret to a customer-obsessed culture? CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth. 👇🧵

CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem buff.ly/45qatuS via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

How the Love of 100 early AirBnB customers were the start of their global success buff.ly/3wd76dH via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty

🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce. maddyness.com/uk/2024/01/31/…

What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. hyken.com/amazing-busine… #customerservice #CX

Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met @StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt. apache.be/2022/11/16/dre…

@pvanloij B dankt voor je 'expert' remark!

Geen betere manier om het jaar écht te kickstarten dan een live keynote @StevenVBe shine on you crazy diamond!

Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy! open.spotify.com/episode/1BNTcj…

CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX

Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. hyken.com/amazing-busine… #customerservice #customerexperience #CX

Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 @Forbes #Leadership #CustomerCentricity

@Hyken @Forbes Thank you so much for this amazing review, Shep! Really appreciate it!

Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken forbes.com/sites/shephyke…

Check out my new video: 10 Customer Experience Trends for 2024. #CX youtube.com/watch?v=UoE8Ye…

10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing

Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24 stevenvanbelleghem.com/blog/the-10-ho…

Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'. elitebusinessmagazine.co.uk/reviews/item/a…

New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX mycustomer.com/service/manage…