Steven Smith

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@Kwik_Fit @ContiUK Favourite pizza topping is bbq sauce cheese and extra chorizo.

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@northernassist @GC_Rail The problem was all the other displaced people from our failed London train from Halifax and Bradford had already boarded the train and as no one had reservations….

@northernassist @GC_Rail Yes already boarded the London train, it left York at 1011, the train from Halifax to York arrived late and no staff came to help us off the train. We had to wait for conductor, i found an LNER person who said @GC_Rail train had a platform change and took us to the train.

@northernassist we were meant too travel on the 0910 @GC_Rail train from Halifax to London but it was cancelled and we were instead sent via York by Halifax ticket office staff. They didn’t book the same number of spaces and booked us in standard rather than 1st class.

What do your eyes see?

@Dominos_UK why do different stores sell different toppings? I was upset to see chorizo go at Christmas but assumed it would be back after Christmas. Only to find when away that other Domino’s sell chorizo by my local in Buttershaw doesn’t. Please bring back #chorizo!

@Dominos_UK why do different sites have different ingredients? My local Domino’s doesn’t have chorizo but most other Domino’s that are outside my delivery area have it. I can’t drive so can’t collect.

@BradfordTheatre hi my account keeps saying disabled, the only way to get in is for you to send me a password reset link, I can’t click link, when it logs me out, I’m disabled again. I need to log in to see if there are wheelchair spaces available.

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@McDonaldsUK why do the new delivery receipts have my name on them? The drivers already have my address on their phones, why do they need my name too?

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York

Update: thankfully the on train staff agreed to allow us to move to the other end of the train at Doncaster where there was a working bathroom. Again why use trains ramps that can’t be used at the stations they visit. In the other countries trains have elevator style lifts.

@GC_Rail why on earth are your trains using platforms at Bradford interchange where wheelchair users are unable to board due to the height difference between train and platform. Having to travel with no toilet access all the way to London. Staff won’t let us move part way.

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@GC_Rail Will do thanks.

@Steven_Smith_UK Sorry to hear that Steven. Please contact our customer relations team directly on 0345 603 4852 (option 4 then option 1 - open 07:00 and 19:00 Mon-Fri, 09:00-12:30 Sat-Sun) or by email at customer.services@grandcentralrail.com, and the team can investigate your concerns. ^SR

@GC_Rail another problem as a wheelchair user I’m unable to get from my space to the buffet car. But the buffet staff have just done an announcement saying they are not delivering today it must be collected. How do I get a wheelchair through the coaches to the buffet car?