STFU SPORTS

@FedExHelp What's really sad is that it was a supervisor that told me today that your company's reasoning for slow deliveries is due to the shutdown 👀💀

@StfuSoftball Hello, this is Keta. I'm sorry for the issues this has caused you. Let me see what I can do to help you. Please DM me so we can discuss this matter further twitter.com/messages/compo…

@FedExHelp hello I can use some assistance here for a logistics team member as this is a help forum and I have been trying for 3 days at different areas so FedEx for simple help

@FedExHelp Hey why can't we talk here as there may be others with same issue that may need to chime in.

@StfuSoftball I totally understand where all your frustrations are coming from. Please send us a DM so we can further assist you. Thank you for your kind understanding. -Jessica.

I’ve never done a vacation hold with FedEx before. Does it usually work? I can’t have packages delivered while I’m gone bc I’m sure it’ll be hot and there’s no one to deal with it plus also porch pirates I don’t trust my neighbors

@FedExHelp A FedEx employee told me today that my package is delayed because of the government shutdown 👀

@FedExHelp I hope you guys fix the tariff procedure and Intk Shipment hold procedure as this is embarrassing to call a company and get no help. I see why AI is easily taking people's jobs

Where you at FedEx

@FedExinquiry Can someone answer my question without me having to change screens

@FedExinquiry Hello?

@hub_customer9 No problem can someone assist me with my issue is all I need to know before we go to DM and then I am given some BS, sorry but it's not the first time I have had this happen to me so just trying to clear things up prior. Full transparency

@FedExinquiry I am working and don't want to stop and waste time if someone there can't properly assist me

@FedExinquiry Ok but before we waste each other's time can someone there one on one assist me with tariffs charges info? I need to know how your company breaks it down for me to pay

@FedExinquiry I need specific help about my package and why it's taking so long as well as I need specific help on how to assess tariff fees on my shipments. If there is a person who can directly help me please direct them to me. I don't want to talk to someone who will on waste my time

@hub_customer9 Before we go through this is there someone within your area that could help me for international shipping and let me know how to figure out these tariff prices

@FedExHelp Hey Jess my frustrations with FedEx now is all over the place. I need to know things that 15 agents can't seem to assist or decide to tell me they cant help which makes no sense to me

@FedExHelp You guys stay apologizing since that's what the pamphlet says to say but for people with real issues that's just not enough

@Rep1989stan Hi, this is Michelle. My apologies for any inconvenience it may have caused. Please feel free to DM us for further assistance. Thank you. twitter.com/messages/compo…

@FedExHelp @sourpatchAlex I hope they helped you out as they did a bad job helping me

@sourpatchAlex Hi, this is Menandro. I can tell this has been inconvenient for you and I’m here to help sort it out. Kindly send me a message with your full name, tracking number, complete delivery address, phone number and email address. Thank you.

Obsessively checking @FedEx delivery manager because apparently my address (that has existed for 40years) is invalid. Despite the fact that for the last 2years we have been getting the neighbors packages.

@FedExHelp Why are you sorry to hear the inconvenience yet make the inconvenience even worse with not assisting

@FedExHelp some of the worst customer service I have ever been a part of. These companies need to stop saying how sorry they are to hear my problem and then do nothing to truly help

@FedExHelp hey is anyone working there today I am waiting for a response in the chat

5 man #defensematters