StubHub Canada

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StubHub Canada

StubHub Canada

@StubHubCA

StubHub is the world’s largest ticket marketplace with concert, sports, theater and comedy tickets 🎟 For support, please DM @TeamStubHub

Canada Katılım Aralık 2013
4.6K Takip Edilen8.4K Takipçiler
kelly
kelly@elly9061·
@StubHubCA customer support where? Purchased supposed box seats @Budweiserstage & received lawn tickets instead! 2 hours on phone-no resolution! Sellers can literally scam so easily & StubHub don’t care! Eye opening to see fraud so easy on StubHub- they don’t care! Don’t trust!
Mississauga, Ontario 🇨🇦 English
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Chrys S
Chrys S@Chrystinastarrs·
I never got my full refund from @StubHubCA how do I get the full refund. $3 is $3 lol
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StubHub Canada
StubHub Canada@StubHubCA·
@lebesant For assistance, please follow and DM our support handle @TeamStubHub, and they will be happy to answer any questions you may have!
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StubHub Canada
StubHub Canada@StubHubCA·
@PieffT Hey there! Please send a DM to our support handle, @TeamStubHub with the email address and phone number on your account and they will be happy to answer any questions you have.
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PF_OG 🍉
PF_OG 🍉@Pieff_the_OG·
@StubHubCA just sent a DM. Waiting for my tix for show in 10 hours.
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StubHub Canada
StubHub Canada@StubHubCA·
@nancerance Ah! Our bad, sorry about that. We're currently going through a similar process with NBA games. As soon as we have an update, we'll be in touch via email.
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Nancy J
Nancy J@nancerance·
@StubHubCA That’s great, but the Raptors are in the NBA.
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Nancy J
Nancy J@nancerance·
@StubHubCA it’s time to refund raptors tickets. It’s been nearly 3 months since the game I bought tickets to was cancelled. A week since they announced the return to play in the States.
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The Artist Formerly Known As
The Artist Formerly Known As@JtotheEVON·
Hey @StubHubCA when are you going to actually consider regular season NHL games cancelled? since they've just announced it's playoff games only...does this mean i now have a playoff game ticket or where is my refund?
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StubHub Canada
StubHub Canada@StubHubCA·
@thekristensmyth We are eagerly awaiting the announcement. As soon as we have an update we will reach out, we are really sorry for any inconvenience.
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StubHub Canada
StubHub Canada@StubHubCA·
@thekristensmyth Hello Kristen! Apologies, we can only issue compensation if a show has been canceled. Otherwise, the tickets will be valid and can either be used or resold for the new date.
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Kristen Smyth
Kristen Smyth@thekristensmyth·
@StubHubCA hi! If an event has not yet been cancelled, but I am unable to attend because the border is closed, am I able to get my money back? Or do I have to wait until it’s officially cancelled?
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StubHub Canada
StubHub Canada@StubHubCA·
@Sb8889 Yes, it is 120% of the total amount of the order, including the buying fees. Let us know if you have any other questions or concerns!
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TM
TM@Sb8889·
@StubHubCA I appreciate the response. Thank you. I have one other question, the 120% stub hub dollars would that be on the total amount of money I paid for the tickets including your fees? Not just the straight up ticket price.
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TM
TM@Sb8889·
@StubHubCA if mlb is offering refunds now for Jays games that are cancelled through May 31st, should I not be getting a refund now for tickets I bought? Otherwise you’re basically stealing my money.
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StubHub Canada
StubHub Canada@StubHubCA·
@58guiseppe Hey! Apologies for any frustrations. We are monitoring every event that might be affected due to COVID-19 and are working to get all our users updated as more details are released. We truly do appreciate your patience and if you have any questions, feel free to send us a DM. twitter.com/messages/compo…
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Joe H
Joe H@58guiseppe·
@SpuriousDrew stub hub changed their refund policy for cancelled events yesterday. No refunds, only credits
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StubHub Canada
StubHub Canada@StubHubCA·
@fortyMomma Hey! If you have completed the transfer using the primary application and confirmed that on our site, you would be good to go! You have done every step needed to get those over to the buyer and we guarantee your payment. If you have any questions, feel free to send us a DM. twitter.com/messages/compo…
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Interventionist
Interventionist@fuddleduddle_nl·
@StubHubCA sold tickets and transferred via mobile but it still says waiting for recipient to claim tickets??? so do i still get paid?
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