Su Duff

@FirstBusnews To the portway P&R driver from Anchor rd to Shirehampton at 17.45 read this and then tell us we were lying. Wouldn't help us and charged full whack. This is another one of 100 reasons that I detest using First Bus. Oh and the '12' min wait with a 4yr old which was actually 30...

Trying to claim a refund for 2 months now. Payment authorised on 4 Oct. STILL HAVEN'T RECEIVED. Phone line to CS cuts off the call & I'm dealing with non committal emails. WHAT A SHAME @British_Airways. WHY DO YOU TREAT YOUR CUSTOMERS THIS WAY? @watchdog what are my rights?

@British_Airways how is it you promise a refund and then don't deliver on the date promised? You give your customers no way of contacting you by phone and then tell us to try again later? Been trying for weeks now to get a resolve. Shocking service all round.

For all those misanthropes out there, behold your new dating app: #Hater. An app that pairs you up on what you hate bit.ly/2kJq2tf

@JohnBishop100 absolute legend. You made me think. You made me vote. Good work team @comicrelief saving lives :)

@adrienne_p poor madge it was awful! What a pro though eh ;-)

@adrienne_p ahhhhhh I love you adie xxxxxxx

Back online, let's get some research done, all in the name of work!