SunPass FDOT

Attn Customers: SunPass is aware of the recent wave of smishing and phishing attempts targeting the public. Remember, we'll never ask for immediate payments or personal information via unsolicited text messages. If in doubt, call SunPass at 1-888-865-5352 or email: TPK.SunPass_fdot@dot.state.fl.usfor assistance.

@mariaecapo @mariaecapo, we’re sorry you’re having trouble getting through on the phone. You can always speak to a person at one of our SunPass Walk-In Centers. No location near you? Email us: TPK.SunPass_fdot@dot.state.fl.us and we’ll help.

Dear @SunPass_FDOT i have been trying to reach a representative for the past 45 mins calling sun pass. You won’t let me pay the toll invoice and the vehicle in the toll enforcement notice is NOT my car. I keep pressing for a representative and your phone system keeps hanging up on me. Can you at least send a picture of the license plate clear?

It’s our Service Plaza Ambassadors who help make every stop along Florida’s Turnpike Mainline a smoother, more convenient experience ✨ From travel questions to SunPass support, they’re here to keep drivers moving with ease. Stop by and say hello at your next service plaza!

@RDP060313 @RDP060313, thanks for letting us know. We can’t access personal information here, but we want to help. Email us at TPK.SunPass_fdot@dot.state.fl.uswith your contact information. We look forward to hearing from you.

@SunPass_FDOT I'll also add the bill I received YESTERDAY said I had until April 6th to make the payment. Please explain how you obtained my card information and who authorized you to take that payment as it was not me - the only person with access to do so.

Drivers who receive a toll notice can pay online at SunPass.com, call customer service, or visit a walk-in center. Stay up to date to avoid future notices. SunPass makes it easy. #MySunPassSavings #SunPass 📞 🚗

Good morning, SunPass drivers! ☀️ The newly renovated Dunkin’ at the Pompano Service Plaza is open! 🎉 Fast service, friendly smiles, and fresh coffee are ready to fuel your trip. Stop by for a quick pick-me-up! #SunPass #FloridaTravel

@jcvolt Hi @jcvolt. We are here to help. Please email us at TPK.SunPass_fdot@dot.state.fl.uswith your account details and we’ll help.

@SunPass_FDOT Alert. SUNPASS CROOKS>>>Apparently last time I payed a toll with my credit card, Sunpass signed me up for autopay without my knowledge and just charged me an undocumented toll on a vehicle that has been out of service since New Years Eve. No location or photo.

@SustoFelix Hi @SustoFelix. We appreciate you bringing this to our attention. Please email us at TPK.SunPass_fdot@dot.state.fl.uswith your account details so we can help.

Hey @SunPass_FDOT maybe you should upgrade your cameras because I've been getting billed on tolls for a vehicle in Miami and I don't even live there. Apparently, your cameras can't tell the difference between a Y and an X. I've already opened a case but I am super angry.

SunPass has you covered this Spring Break, no matter the type of traveler. Get your SunPass today for a smoother trip and more savings on every mile. ☀️🛣️ #MySunPassSavings #SpringTravel

🍀This St. Patrick’s Day, don’t leave your safety to chance. Here are some tips to help you have a safe holiday! Remember: Always drive 100% sober. Even one alcoholic beverage could be one too many. Drinking and driving is a risk no one should take. #MySunPassSavings

Sunny Spotlight: Sawgrass Expressway 📷 Welcome to our brand-new series where we highlight what Florida's Turnpike Enterprise has to offer! Pick up your SunPass today and start saving. #SunPass #SawgrassExpressway #MySunPassSavings

@iamrandhirjha @iamrandhirjha, thanks for reaching out! Please ensure your transponder is properly mounted and your vehicle license plate is added to your account. Also make sure you have only one transponder in your vehicle. If you still need help, email us at TPK.SunPass_fdot@dot.state.fl.us.

@SunPass_FDOT I activated my transponder this morning by but I do not see transaction in my account of usage I did after activating it. Could you check and confirm?

Spring is here! Ready to hit the road? SunPass makes your journey smooth and easy. Where are you headed this spring? #MySunPassSavings

@Rupert386 Hi @Rupert386. If you have questions regarding your bill, we are happy to help. We can’t access any personal information on here, but please email us directly at: TPK.SunPass_fdot@dot.state.fl.us for assistance.

@SunPass_FDOT question - will there be a fix to the double charges from the Roosevelt, I 275, express lane reaching over into the southbound express lanes?

From parking lot to takeoff ✈️🚗 SunPass Plus gets you in and out fast at the Fort Lauderdale–Hollywood International Airport, Palm Beach International Airport, Tampa International Airport, and Orlando International Airport. Just drive in, park, and go. #MySunPassSavings

@BIGMIKE770 Hi, @BIGMIKE770. Yes, E-ZPass can be used to pay for tolls wherever SunPass is accepted. For a complete list of the transponders accepted on Florida toll roads, visit: sunpass.com/en/tolls/tolls…

@SunPass_FDOT question? I will be in Tampa Bay for the next week or so. I have a EZ Pass with Pennsylvania will it work on S.R.589 the Sun coast parkway? I have heard mixed reports though I’d check with the direct source. Thanks 😊

The gift that keeps you moving! 💌 Get your SunPass today in-stores or online at sunpass.com!

Being on Team SunPass means super savings this gameday! No matter who you’re rooting for, SunPass has you covered!

Looking for inspiration this Valentine’s Day? SunPass has you covered! Have a memorable holiday saving time and money!

Is your new year's resolution to save time and money? It’s not too late to start! Sign up for SunPass today and own the new year! #MySunPassSavings

Punxsutawney Phil has spoken ☀️ Did you know you can use your SunPass on E-ZPass accepted roads? Fewer stops, easier drives.