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Sun-Pat

@SunPatOfficial

#Crunchy or #Smooth? Tweeting and replying from 9am to 5pm Monday to Friday.

Katılım Eylül 2015
169 Takip Edilen7K Takipçiler
Sun-Pat
Sun-Pat@SunPatOfficial·
@CatVeester Hi I have followed you so you should be able to DM us. I have registered your case under reference 22641636. Thanks Kerry
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Cat V
Cat V@CatVeester·
@SunPatOfficial Hi, unsure how to private message. There's usually an envelope but I can't see this option. Can you advise? Thanks
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Dan Walker
Dan Walker@mrdanwalker·
Actual tooth fell out on air this morning after a nasty altercation with some crunchy peanut butter 😳🦷 @classicfm
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Sun-Pat
Sun-Pat@SunPatOfficial·
@CatVeester Hi Thanks for getting in touch. I'm really sorry that you've had this problem. Please can you private message us with your email address and we will be in touch to help. Thanks again Kerry
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Yaz
Yaz@Yasminecc66·
@SunPatOfficial I’m unable to DM so can you send me an email I can send info to please! Thank you
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Yaz
Yaz@Yasminecc66·
@SunPatOfficial l love love love crunchy but my latest jar has burnt peanuts in that are hard and tasted burnt.. do you need the batch number to remove the rest from shelves??
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Sun-Pat
Sun-Pat@SunPatOfficial·
@lufcrace Hi Anna I am sorry to learn you've has this issue. We want all of our consumers to enjoy our products and understand that issues like this can be frustrating. Thank you for taking the time to send us your feedback. We have passed this to our marketing colleagues. Thanks Kerry
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Anna
Anna@lufcrace·
Dear @SunPatOfficial @HeinzUK (and other designers of vessels for stuff) can you just provide us with straight sides? So we can actually get most of the product out of the jar without needing a contortionist? Ta 🙈
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Sun-Pat
Sun-Pat@SunPatOfficial·
@bulldog_evo2 Hi, sorry we don't make Sun Pat Cheese spread.
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Sun-Pat
Sun-Pat@SunPatOfficial·
@Helenus_ Thanks for your feedback. We will pass it on to the team.
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Helsbels
Helsbels@Helenus_·
@EbbsLyn @MichaelRosenYes Someone explain to me (looking at you, @SunPatOfficial) why they make these incredibly annoying jars with a bulge at the bottom. Silly design. Nearly impossible to get the stuff out of it with knife or spoon
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Sun-Pat
Sun-Pat@SunPatOfficial·
@DataProtector Hi Martin, Thanks for getting in touch. I'm really sorry that you've had this problem. Please can you private message us with your email address and we will be in touch to help. I've logged your case under reference number 20877169 Thanks again Kerry
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Martin Hoskins
Martin Hoskins@DataProtector·
Srinkflation by stealth? The old 600g tub of @SunPatOfficial peanut butter now only contains 570g. Not happy. I still want to buy a 600g tub.
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Sun-Pat
Sun-Pat@SunPatOfficial·
@tySUFC Hi Thanks for getting in touch. I'm really sorry that you've had this problem. Please can you private message us with your email address and we will be in touch to help. I've logged your case under reference number 20435624 Thanks again Kerry
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skinsSUFC
skinsSUFC@tySUFC·
@SunPatOfficial hey there I’ve bought a tub of your extra crunchy banoffee and the is no crunchy nuts in it? Any help?
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Sun-Pat
Sun-Pat@SunPatOfficial·
@AlitAthis Hi I am sorry to learn that you have found the design of our packaging impractical. We want all of our consumers to enjoy our products and understand that issues like this can be frustrating. Thank you for taking the time to send us your feedback.  Thanks Graeme
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dALITAthis
dALITAthis@AlitAthis·
@SunPatOfficial Yo why do your jars have that weird curved bottom that are impossible to get that last bit out of. Bad for savings and the environment. Figure it out
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Sun-Pat
Sun-Pat@SunPatOfficial·
We pack our jars with 95% peanuts to give you an irresistible taste sensation. #Yummy #Delicious
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Sun-Pat
Sun-Pat@SunPatOfficial·
@Jp_Styler Hi Thanks for the mention I'm really sorry that you've had this problem. Please can you private message us with your email address and we will be in touch to help. Thanks again Debbie
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JohnPatrick Styler
JohnPatrick Styler@Jp_Styler·
@SunPatOfficial when I bought crunchy peanut butter didn’t want it as crunchy as plastic fuck me just nearly lost a tooth the manufacturer code L2327 at 2:46 best do a recall before someone’s kid chokes to death
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Sun-Pat
Sun-Pat@SunPatOfficial·
@lucky_knight_ Hi Lucy Thanks for getting in touch. I'm really sorry that you've had this problem. Please can you private message us with your contact details (email address and/or phone number) and we will be in touch after the weekend to help? Thanks again Debbie
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Sun-Pat
Sun-Pat@SunPatOfficial·
@BuckarooBaldwin Thanks for your suggestion, we will pass it on 😀 😀
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Sun-Pat
Sun-Pat@SunPatOfficial·
@lkchdschh Thanks fro your feedback Richard.
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Sun-Pat
Sun-Pat@SunPatOfficial·
@Lamblobb I am sorry that you find the jar frustrating, I will pass on your comments onto out team for them to consider when making changes in the future. Thanks so much for your feedback, it is really appreciated. Thanks,
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Nate Clarke
Nate Clarke@_Nate_Clarke_·
So @SunPatOfficial has a banoffee flavour peanut butter and its so good This jar will be gone today
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Sun-Pat
Sun-Pat@SunPatOfficial·
@Georgettek91K Hi Georgie Would you like to try again now. Many thanks Debbie
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Georgie K
Georgie K@Georgettek91K·
@SunPatOfficial Twitter is not letting me private message you, please can I have an email address to contact instead?
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Georgie K
Georgie K@Georgettek91K·
Opening a lovely fresh jar of @SunPatOfficial crunchy PB and finding a twig 😖 just butter it is then 😳
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