Wakefit Support

@JnaniiR @WakefitCo Hi, thank you for bringing this to our attention. This happened due to an error, and it has now been fixed. We truly appreciate you highlighting it for us. ^Ashwini

Can this happen with AI coding @WakefitCo

@BanshidharSwami @Ankit_AGarg @jagograhakjago @elonmusk Hi, we sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to our case manager and is currently working on this we will revert you with in 24 hours. ^Jaffer

#wakefit froud They are not able to deliver order delivery date are change like share market @Ankit_AGarg @SupportWakefit @jagograhakjago @elonmusk

@dubey_harishch @WakefitCo @Ankit_AGarg Hi Harish, we’re sorry to hear about a less than satisfactory experience with us and apologize for the issue caused. We request you to share your order/contact number via DM so that we can look into this with utmost priority. ^Jaffer

@WakefitCo @SupportWakefit @Ankit_AGarg I have ordered blankets and light blocking curtains for my parents. Order taking months of time to arrive in Pune. In a country where grocery is delivered in minutes, what is preventing your company to do better?

@arshiyapraveen_ provide you with a detailed update. ^Jaffer

@arshiyapraveen_ Hi, we sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to our case manager and is currently being reviewed on a priority basis. We kindly request you to allow us 24 to 48 hours to thoroughly investigate the matter and

@Arun7636 provide you with a detailed update. ^Jaffer

@Arun7636 Hi Arun, we sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to our case manager and is currently being reviewed on a priority basis. We kindly request you to allow us 24 to 48 hours to thoroughly investigate the matter and

@SupportWakefit Ticket -2809903. Its been a week. Pictures were taken on a wakefit bed as supposed to be taken on flat surface. Not sure how clear the pictures can be. Clear difference of 1 inch. Plus the matteress has sunked in a particular area. Not sure what more we can do.

@EditorNanda Hi, we understand how important timely delivery is and sincerely regret the inconvenience this may have caused. We request you to share your order/contact number via DM so that we can look into this with utmost priority. ^Jaffer

Dear @Flipkart & @WakefitCo I really appreciate you folks returning my money because the display cabinet I bought & paid for has been lying uninstalled for the last three weeks. Please pick it up by tomorrow 8pm or else I will discard it. I can't wait any longer.

@ZeekeeZk Hi, we understand how important timely delivery is and sincerely regret the inconvenience this may have caused. We request you to share your order/contact number via DM so that we can look into this with utmost priority. ^Jaffer

@WakefitCo @SupportWakefit Ordered multiple products from Wakefit on 11 Nov. Bed, mattress & 3-door wardrobe delivered. 2-door wardrobe pending for 3+ months. No resolution despite repeated follow-ups. Unacceptable service.

@ims23851 call shortly to discuss the next steps. ^Jaffer

@ims23851 Hi Manish, we truly understand your frustration, and we’re incredibly sorry for the delay and lack of updates. This is certainly not the experience we aim to provide. We’ve escalated your case, and one of our case managers will be reviewing it immediately. You should receive a

@Unicornmaker10 Hi, we are sorry for the inconvenience we request you to please share the order details so we can check and assist you on the same. ^Jaffer

@RajibK133 Hi, we’re sorry to hear about a less than satisfactory experience with us and apologize for the issue caused. We request you to share your order/contact number via DM so that we can look into this with utmost priority. ^Jaffer

The great India Ortho Scam by @SupportWakefit @WakefitCo They Selling some cheap material in the name of ortho mattress. @jagograhakjago please take necessary action against them Their Ortho matress are not at all meant for pain relief, they claim false claims & mislead consumer

@ElangoNbe Hi, we would like to inform you that as per the policy the refund of the gift card will be credited to your wakefit wallet where you can utilise all for your next purchase, further if you have any queries/concerns please reach out to us via DM. ^Jaffer

@SupportWakefit Still no resolution as case manager giving only fake promises where the amount is not refunded yet. Its been 50days now Very worst service by @SupportWakefit

@SupportWakefit My order ORDER202512CTJOPV (placed 5 Dec) was auto-cancelled by your system on 2 Jan. Refund issue still unresolved: • ₹2,110 Gift Card balance NOT restored • Remaining amount also NOT refunded Ticket #2816421 This delay is unacceptable. Need immediate refund

@RHARIPRAKASH2 Hi Hari, we understand how important timely delivery is and sincerely regret the inconvenience this may have caused. We request you to share your order/contact number via DM so that we can look into this with utmost priority. ^Jaffer

@RahulSen96 request your patience until then. ^Jaffer

@RahulSen96 Hi Rahul, we understand the gravity of the situation, and it was never our intention to prolong this, as well as make you feel this way. Please be assured that we are on it for you. The urgency has been notified to our case manager who will share an update with you shortly. We

A one of a kind Tweet chat awaits you this evening! Catch the experts live on everything about home solutions. Login at 5:30 PM today! #HomesOfTomorrow @InfiniChai @WakefitCo @GitaRamanan @DC_DesignCafe @srikanthiy @homelanedecors @GeetanshBamania @rentomojo @Sindkash

@go24447 Hi Sridhar, we are sorry for the delay in delivery we see that one of our case managers are already working on your concern, we request you to wait our team will revert you with an update with in 24 hours. ^Jaffer

@SupportWakefit Thanks for the reply’s - but getting only replies - need to close this without further delays pls - hope this will be closed today

@SupportWakefit Sofa ordered 22 Dec, promised 16 Jan, now delayed to 9 Feb. Multiple calls, false ticket claims. Refund denied without deductions. Unfair trade practice. @jagograhakjago @consaffairs4you @WakefitCo

@parthkateliya98 Hi Parth, we are sorry to inform you that the images which you have shared doesnt show any defect with the product, we request you to please share the video showing the defect so our relevant team validate and revert you on the same. ^Jaffer

@SupportWakefit Do your team members need special glasses to see the tilt? It is clearly visible in the attached photos that the seat is uneven. How can your “quality team” say there is no tilt issue when it’s right in front of them?

@WakefitCo @SupportWakefit @Ankit_AGarg @InfiniChai Order ID: ORDER202512kCd8r2 I received a defective chair (tilted seat, hard armrests, faulty wheels). I shared videos, sent emails, and followed up endlessly. Every call has the same script: “Quality team will call tomorrow.” Tomorrow never comes. Return was refused in writing. I agreed to a replacement, but asked for one simple thing in writing: If the replacement chair is also defective, Wakefit will take it back and give a full refund. They refuse to put this on email. Instead, they just repeat their ready-made script to stick the customer in a loop. Now I’m told full replacement is not available for my pincode, only part replacement. How is that logical? If parts can reach me, a full chair can too. What shocked me most: a customer executive even said, “Sir, this is not a big issue.” For a company, ₹7,379 may be small. For a customer, it’s hard-earned money plus days of stress and broken promises. This is no longer a product issue it’s systemic customer neglect. Please be aware: people, don’t buy anything from Wakefit. Read the comments on their social media platforms. And don’t blindly trust influencers they are just marketing for money while real customers suffer.

@iamapsrajput Hi Ajay, we are sorry for the inconvenience,we see that as per your request the email id is updated in our data base going forward you will receive the email notfications on your registered email id. ^Jaffer

@SupportWakefit The Order ID is already shared in the DM. Also, one of the @WakefitCo executives called me regarding the email ID issue. They confirmed they updated the email ID and closed the ticket, but the email ID still hasn't been updated. What kind of morons work in the @SupportWakefit?

@WakefitCo has the worst customer service. In my account, the email ID is misspelled and has been updated incorrectly. I emailed them multiple times to resolve this, but they still didn’t fix it. Till today, I ordered Lakhs of rupees worth of stuff from them, but it looks like now it’s time to move on to some other brand, as their service is getting worse day by day, even for placing orders, as you can not return things if you don’t like them. @Ankit_AGarg, @InfiniChai, I hope you both are aware that your company is running like that, and this is the service customer is getting