Susannah Shackleton

@Quiry_SupportHQ Susannah Shackleton WD7 9EJ, no 12 07949054601 susannahshackleton@gmail.com BEKO tumble dryer S/N 24-219603-10 No extended warranty. Still waiting for Bright ( customer services dept manager) to call back. He hasn’t. The only resolution I’m prepared to accept is a replacement

Hi. We are sorry to hear about this concern. Please follow back and direct message us your name, address, phone #, email address, model/serial #, and whether you have an extended service plan. We would be happy to help you more. Thanks

@MailHot1_AO 07949054601

@Sushacks123 kindly share your reachable Whatsapp number via DM for further assistance with our team. Thank you

@Sushacks123 Thank you for reaching out. We'd love to take a closer look into this for you. Could you please follow back and drop us a DM with all the relevant information? We'll investigate this promptly.

@MailHot1_AO Here is the invoice. I am disgusted that your customer services dept continues to refer me back to Beko even though my contract is with you the retailer ( consumer act 2015). I agreed to the Beko engineering coming to assess the issue. States no fault. Replacement asap, please.

@ao Absolutely disgusted with AO kitchen appliances. My Beko tumble dryer has a serious fault. It’s 2 months out of warranty. Appliance has nearly caught fire twice. Spoke to numerous customer services representatives at AO. Replacement needed asap!