Ticketmaster Fan Support

Ticketmaster Fan Support @TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET. @TicketmasterCS for UK events. @ServicioTM for Mexico events. @TMIrelandHelp for Ireland events. Most of the answers to your questions can be found bit.ly/3N67Xmb

@bridgecityusa Please check your DMs for a message. -NG

@Ticketmaster @oliviarodrigo I am using my husbands amex card but my ticketmaster account. is that ok? will it go through?

Here’s everything you need to know before tickets go on sale for @oliviarodrigo's The Unraveled Tour. Have questions? Drop them below!

@drewjmills Please follow and send a DM to @TMFanSupport with more information and someone will look into this for you. -NG

@Ticketmaster Need help resolving a payout issue. My tickets sold, but I’ve had to call 4 times because something didn’t feel right—and I’m glad I did. The website and emails never flagged any issue. Each time: • My payout account shows “verified” • My taxpayer info shows “verified” • But the ticket page still prompts me to verify both Agents initially couldn’t see the issue until I pressed, and it was only after multiple calls that it was escalated. It is confusing and frustrating. Can someone review and fix my payout status? I can’t be the only one experiencing this. Happy to provide the case number via DM.

@EliNJERSEY Please check your DMs for a message. -NG

@TMFanSupport @ClaraOutContext That’s doesn’t work Let people buy tickets @ScottFriedman3

Excuse me? @Ticketmaster

@colbridgey For events in the UK, please reach out to @TicketmasterCS. bit.ly/3dYG5xJ. -EG

@Ticketmaster @AXS_UK @o2 you need to sort this out immediately. I can’t buy one single accessible ticket so it adds my carer ticket automatically. Then it says I can’t buy these tickets because of the spare seat. And it won’t even let me purchase the spare seat?? So I can’t buy the damn accessibility tickets

@taysblackdog Please clear your cookies and cache from all time and log out of any VPN. If the issue persists, please DM us @TMFanSupport. @tmfansupport is our only official Fan Support account for all US/Canadian events. Please ignore and report any other accounts claiming to be us. -EG

@Ticketmaster fix your shit i was literally about to pay this is unacceptable.

@highonperSAMeth Please clear your cookies and cache from all time and log out of any VPN. If the issue persists, please DM us @TMFanSupport. @tmfansupport is our only official Fan Support account for all US/Canadian events. Please ignore and report any other accounts claiming to be us. -EG

@Ticketmaster i hate you more than anything in the world

@ughtitties Please follow @tmfansupport and send us a DM with a screenshot or screen recording, along with the event name and date. @tmfansupport is our only official Fan Support account for all US/Canadian events. Please ignore and report any other accounts claiming to be us. -EG

@Ticketmaster fix this

120 persone davanti e non riusciamo a prendere i biglietti io non posso credere di essere cosi sfigata

@reallyjas Please check your direct messages. @tmfansupport is our only official Fan Support account for all US/Canadian events. Please ignore and report any other accounts claiming to be us. -EG

@Ticketmaster @TMFanSupport I need help ASAP I got the browsing activity has been paused error and I need to join the Olivia presale tomorrow and I haven’t had any resolution from you and I tried all the troubleshooting. Please I’m not a bot, please unflag my account :(

Hello, please make sure you stay within one browser window and on a single device, clear your cookies/history and ensure you aren't using any VPN/iCloufd Private Relay/other proxy servers. If the issue persists please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport what is happening?

@satokosmos We'll need some more info about your order. Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport Hi! I won't be able to attend BTS arirang tour in LV because of my injury 😭 My friend already transferred my ticket but I'm wondering if I could transfer another ARMY friend who can be participating. Let me know if I can do it. Thanks!

@laurenmahaffy Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TMFanSupport i was able to purchase tickets for hayley Williams today and now my browsing activity is paused and i can’t login to my account even after trying everything

@Mandlsohn Please check your inbox, we’ve DM’d you. -UZ

Hello, please follow these troubleshooting steps: bit.ly/47xJelt and try again. If you experience the same error, please send us a DM. @tmfansupport is our only official Fan Support account for all US events. Please ignore and report any other accounts claiming to be us. -UZ

got this error half away through ticket selection all i was doing was going back to see if any others better tickets were dropped from carts, i’m still not allowed back in to the website what can i do hayley williams general sale is tomorrow i need tickets @Ticketmaster

@anaterendii Hello, for US/Canada accounts it is under the Profile page. For accounts outside of US/Canada, please reach out to the appropriate market for assistance. -EE

@TMFanSupport unfortunately, it has the same options, no billing info

@oliviarodrigo announced The Unraveled Tour and it’s coming to North America! Here’s what to know so you’re ready when tickets drop. 🎫: bit.ly/4vWPRan

@anaterendii Hello 👋🏼 Please log into the account using a desktop/laptop or mobile browser. -EE

@TMFanSupport I don't have a billing information page/option, what should I do?

@anaterendii Hi👋🏼 Please copy and paste the link below for the steps to add card information to your account. -EE bit.ly/49Pl3OL

@Ticketmaster @oliviarodrigo can we add card info in our account beforehand?

@knjmonos We'll need some more info about your order. Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster @TMFanSupport when am i getting my refund from zayn’s cancelled Konnakol tour. i never received an email abt it being cancelled

@unbrelievable28 We'll need some more info about your order. Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

give me my Zayn refund @Ticketmaster

@sarahxsmo Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@Ticketmaster why can I not transfer tickets to an event…