TalkTalk

@MarkFitDT Could you please send us a DM so that we can look into this for you. -Phili

@TalkTalk Hi there, he is in North Staffordshire. Thanks

@TalkTalk My Elderly Dad's landline isnt working - no dialing tone. Run the tests and says no issues with the line but looking at your feed it seems he isnt the only one that is having the problem. He hasnt got a mobile so has no means of communication now. Can you help pls.

@lennyrfc Hi there Lennox. I am sorry to hear that your mom is having issues with her landline. Please send a DM, I will assist you with this. -Phili

@TalkTalk My Mother’s home telephone line is currently not working. Tried to do some routine fault finding using online guides, but nothing has resolved it. Unable to make or receive phone calls in her flat so can you please advise/assist?

@Sal_Salvatore_p Thank you for confirming that your internet is now back. -Phili

@TalkTalk Coincidence or not the internet has been reconnected at 3:05 pm Obviously, my post didn't put it right, but at least we can all shop at our local Lidl and garage now 🤞🏻it remains on

@TalkTalk Will someone turn the internet back on for the TQ13 area of Bovey Tracey Devon as it has been off since 5am today and local businesses e.g Lidl & Asda garage have been cash only, and must be losing thousands of pounds #Wifi #internet #outage

@OagChrissy To send over a PM/DM you need to go to the TalkTalk profile and click on the blue envelope that will show and send over a message. -Mandy

@TalkTalk hi is there a problem in Wick Caithness

@OagChrissy Please send us a DM so we can get account details and look into this for you. -Mandy

@OagChrissy Hi there Chrissy, We do not have any reported incidents. Please send us a PM if you are experiencing any issues with your connection, so we can run checks for you as soon as possible. -Mandy

@SportingNest Hi there, I am sorry to hear your mother is having issues with her landline, we would love to look into this for you. Kindly send us a DM as we will need to access the account to investigate. -Mandy

@TalkTalk My mother's landline phone has had issues for a few days. I logged in to her account and it says 'disconnected'. Your helpline number is impossible to get anyone on - 18 in queue. Your live chat is not replying with a real person. If not sorted today, Ofcom complaint.

@cynicalkind Hi James, I'm sorry to hear that, I will be able to look into your query, kindly send us a DM with a summary of your query. -Mandisa

@TalkTalk even your online help bot doesn't respond. Useless

@MorleyLass92 I understand Lynne, since you’re already on chat now, they should be able to help you, but if things don’t get resolved or you’d prefer us to take over, just send us a DM and I’ll pick it up for you. – Mandisa

@TalkTalk Really?? You’ve just rung me twice on bank holiday Friday.

@TalkTalk I waited in 2 hours last time- not doing that again- as I said in my complaints - you can communicate with me by email!

@MorleyLass92 Hi Lynne, I’m really sorry about the calls — that shouldn’t have happened if you requested to be contacted via email. I don’t currently have your account details here, so please drop us a DM and I’ll pick this up for you right away. – Mandisa

@LeonLeontse Hi Leon, I’m really sorry to hear about the difficulty you’ve had trying to cancel your contract that’s definitely not the experience we want for you. If you could DM us. we’ll look into what went wrong. -Mandy

@TalkTalk why is it so difficult to cancel my out of 24 month contract? Chat says escalated. But I then get an email acknowledging cancellation but failed due to your internal error and to contact retentions when I am already with new supplier. Useless

@JWT4179 Hi there Joe, we would love to assist you with your query. Please send us a DM so I can get account details and assist you further. -Mandy

@TalkTalk I'm at my parents house their Internet is down how can I resolve this ? I can't do a test as I can't connect to landline to do the test. Phone connect to router but no Internet from there.

@Biscuitfrog Hi there I kneel to ERIC, we are concerned reading your comment and would like to understand what made you feel that way? we would love to help -Mandy

@UrmstonMeadows @TalkTalk I learnt that a while ago

I can confirm that @TalkTalk is the worst provider in the history of the world. Once I get out of this contract, I'm never using them again.

@UrmstonMeadows Hello Urmston, I apologize to hear that. Please send us a DM so we can look into your matter. Lungie

@WF2K_ Hi Kerrie, sorry you’re still receiving calls after requesting they stop. Please DM your details so we can investigate and ensure the calls are fully stopped. -Mandisa

Hi @TalkTalk I've had issues with your customer service calling here again even though I made a complaint and was assured no one would call, and then another person said they removed my number for me but then I received another call the following day.

@d7227610 Hi there, @d7227610, Should you require any assistance please feel free to send us a DM. Elizabeth

@PaulWoody69 Hi there, thank you for messaging us, we'll look into that for you, can you kindly send us a DM for further assistance. Bloom

@Goofytrainfn @TalkTalk Ask for a new Router

hey @TalkTalk ur internet has cost me £1000+ how hard is it to help me fix my wifi all i get is a automatem reply telling me to reset it it dosent work!!!!!! been happening for 2 years now!!!