Taskrabbit

@sah_haleem @TaskrabbitHelp We're so sorry for any disappointment regarding this outcome. Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any further assistance, please get back in contac...

@Taskrabbit @TaskrabbitHelp So, I’ve had many conversations with the help center through chat. They kept telling me they’d follow up by email. They said they would help, but they never actually helped in any way. They replied saying something like they can’t activate our account.

My Tasker account was suspended in June 2025 for a "7-day review," and it has been frozen ever since. I’ve contacted support countless times, but no one helps. Now I'm asked for "proof" without being told what it is about. Please help me resolve this! @TaskRabbitHelp @TaskRabbit

@sah_haleem @TaskrabbitHelp @sah_haleem

@gulu_damla @TaskrabbitHelp Hi Damla, We apologize for the experience you’ve encountered. We’ve passed your feedback along to the appropriate person as we continually work to improve our community.

It’s been over a year since my Tasker account was locked with zero explanation. Support is asking for "proof" but won't specify of what. I need a real human agent to look into my case. This is highly unfair. @TaskRabbitHelp @TaskRabbit

@gulu_damla @TaskrabbitHelp Hi Damla, We apologize for the experience you’ve encountered. We’ve passed your feedback along to the appropriate person as we continually work to improve our community.

My Tasker account was suspended in June 2025 for a "7-day review," and it has been frozen ever since. I’ve contacted support countless times, but no one helps. Now I'm asked for "proof" without being told what it is about. Please help me resolve this! @TaskRabbitHelp @TaskRabbit

@uxtshili Hi there- We appreciate you taking the time to email with your feedback. Your thoughts are extremely valuable to us as we continue to develop and improve our product. I'll be sure to pass on your feedback to my Product Team to understand and potentially action your request.

@Taskrabbit please give us a way to save taskers when doing research. I just want to ❤️ a few people and decide later, or have back ups when they cancel

@IamShonieJay We're so sorry for this experience! Our Support team can help with addressing these issues. To email our team visit help.tr.co and click the "Contact Us" button.

@Taskrabbit is a whole scam! We had two different people that was supposed to come and help us move yesterday and both told us last minute that they couldn’t help and we had to cancel the but we were still charged. I need yall to run my money back!

@tristan87777777 @IKEA_France @tristan87777777

MOI: "bonjour @Taskrabbit a annulé son rdv et jai un nouveau rdv demain qui na aucun tasker pour linstant et la reprise des meubles na pas été honorée 2 fois, javais reservé 2 demi journées expres" @IKEA_France: "ah bin oui mais on a pas de controle sur les prestataires"😡🤬😡

@9bbnNV @GameOfThrones @9bbnNV We deeply apologize for the delay. We're experiencing an extremely high volume of contacts, but our team is working to reply as quickly as possible. We will ensure you get a reply by the end of the day. Thank you for your patience!

@Taskrabbit @GameOfThrones I need help on my ticket. Support says only you can help via email, but no one is getting back to me. Don’t refer me to your support page cause that’s where they told me they can’t help. I need someone to reply to my email. Ticket #1106972

Got a Task? Hire a Squire! @GameOfThrones Enter now at SquireforHire.com. See Official Rules for details.

@DToX We're sorry to hear how frustrated you are, and we understand why you feel this way. Our goal is never to leave our customers feeling unsupported. Any assistance we can provide is reviewed in accordance with our claims process and applicable terms, which may include coverage l...

@Taskrabbit Unbelievable. 2 weeks after my post you jump in here only to actually prove my point that you are a scam and do not make customers whole when your People do bad work but you do keep the money. And refer To insurance? Lowlife scum.

Pro Tip: @Taskrabbit is a scam. The guy did a useless job that needs to be fully redone. He charged me another $400 off the books for the job which I shouldn’t have done. The company will not refund any money. Offered %25 credit only applicable to another TaskRabbit.

@DrRandallBock @GameOfThrones Thank you for taking the time to share your feedback. We truly appreciate your input and will ensure it is shared with our Product Team as they continue working to improve the platform. If you need any additional assistance, please visit help.tr.co and click "Cont...

@Taskrabbit @GameOfThrones really? I spent more than an hour trying to get some type of change for this– far more than the return, I did it out of principle. You have no easy way of adjusting the time-- or protesting against that billed by the "rabbit". very clunky system you have.

@jyo1687 We’re so sorry for this experience. While we may be able to offer assistance via a claim, we also need to consider any exclusions that may apply. If you are seeking further resolution, we encourage the use of personal insurance for compensation as well.

Hey @TaskRabbit, your plumber broke a pipe, flooded my building, and fraudulently marked the task "Cancelled" to flee liability. Now your support is hiding behind "fine print" to deny the damage. Your app enabled active worker fraud & destruction. Escalate this now #Fraud

@AgapeYogiMama We’re truly sorry to learn about your experience. To ensure you receive the most direct and effective support for your concerns, we recommend connecting with Taskrabbit Delivery's Support team directly at taskrabbit.com/delivery/suppo…

@Taskrabbit You responded days too late and I now have an almost $300 charge I’m fighting because Dolly is an abysmal company you acquired. No wonder your BBB rating is in the trash.

@Taskrabbit nightmare! Do not waste your time. I was routed to their new Dolly option and I experience so much unprofessionalism. apathy, very poor technology. The app wasn’t working. The support wasn’t working. After hours they still charged me 80% of the cancellation fee!

@DrRandallBock @GameOfThrones Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

. @TaskRabbit eventually did the right thing and refunded me about $19 after my Tasker arrived 23 minutes late. The Tasker did good work, and this is not about him. The problem is the process. An hourly job should require both parties to confirm the actual start and end times before the invoice is finalized. Instead, I had to hunt through support, explain the same issue repeatedly, upload documentation, wait for a live agent, and spend 20 to 30 minutes recovering about $19. On @Upwork and other hourly platforms, confirming time is straightforward. Here, it became a customer service case. Good customer service fixes problems. Great product design prevents them from happening in the first place. TaskRabbit should make confirming billable hours a one-click step before payment is completed.

@rhaenyragrande We're so sorry to hear about this issue! Our Support team can help with addressing the invoice. To email our team visit help.tr.co and click the "Contact Us" button.

@Taskrabbit please help me, I need to get in touch asap, one of your taskers drove off without even coming inside my building to do their task, then they wrote down that they completed their task

@WickedJ_reform Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Hey @Taskrabbit your support AI needs a lot more training. It's like a worse version of chat gpt 1.0.

@theblanketdog We're so sorry for the delay, and for this experience! Our Support team can help with getting your task back on track. To email our team visit help.tr.co and click the "Contact Us" button.

What is the point of @Taskrabbit ? I have a 4+ hour job I'm trying to get filled and everyone just cancels. Why even put your name out there with availability if you don't want to work?

@RayTweetsLV Thanks for the feedback! We want to keep Taskrabbit accessible and safe for everyone, so we appreciate your perspective. Our fee helps us maintain a secure platform. support.taskrabbit.com/hc/articles/20…

@Taskrabbit Your trust and support fees are CRAZY! I was going to book a person to install racks. The cost on their profile is $55 upon booking the TaskRabbit "trust & support fee" added $20/hr to the task, now $75/hr. NO WAY!! Good luck with your model...

@JuliedawnR81282 Hi JDR, so sorry you're hitting a snag! Please reach out at help.tr.co so we can look into this!

@Taskrabbit please fix the links in email as not working frustrating when trying to contact the tasked !!!