Team Shield

@teamusafoundry @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

@BlueShieldCA what act of congress needs to occur to get a medication prior authorization done? My dr and I have sent in at least a dozen requests for over 2 weeks….or is this on purpose? #blueshieldofca

@sailorbill007 @BlueShieldCA We're sorry to hear about your experience. Please DM us for further assistance. -The Social Media Team

@BlueShieldCA Thanks for being such a great company. When I try to log in I'm told my password is invalid. When I give up and ask for a password reset I am told the reset link has expired. You are the absolute worst. I have a colonoscopy Wednesday. Wonderful!

@Meshikab We're currently experiencing system issues and actively working on a resolution. We apologize for any inconvenience this has caused and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

@TeamShieldBSC Good afternoon. Are you experiencing issues with your members' page? I am unable to log in. Says "Content temporarily unavailable." Thanks

@leosavesyou @BlueShieldCA We're sorry to hear about your experience and we appreciate your feedback. You can file a complaint through your online member portal, by contacting Customer Service using the number on the back of your ID card, or via DM. - The Social Media Team

@BlueShieldCA I’ve been on hold with you guys for over an hour, spoken to two agents one who I had to repeat my request for approval of a refill several times, the other who is helping but admitted the first agent was unintelligible to her, wtf is going on? DO BETTER!!!

Healthcare is evolving. Blue Shield of California is one of the first to join a national pledge to modernize chronic care and prioritize better health outcomes over service volume. 📈 See how we’re transforming the system: news.blueshieldca.com/2026/02/18/blu…. #HealthCareReform #BlueShieldCA #Innovation

@Alagon_Quo @Salinasvhealth @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

Both @Salinasvhealth and @BlueShieldCA are scammers. SVH claimed I'd only being paying so much while BSC accepted a claim they knews was not being covered and still both parties accepted and are now putting back-pay on the patient. Expect to pay more with both later on...

@DE132873641394 @BlueShieldCA @TreePeople_org @CASA_Sacramento We're sorry to hear about your experience. Please DM us for further assistance. -The Social Media Team

@BlueShieldCA @TreePeople_org @CASA_Sacramento A supervisor was supposed to call me back on Friday. How can y'all tell people ok to go to hospital you are covered when you aren't

#BlueShieldCACares Our Blue Shield volunteers have been hard at work these past few weeks! From beach cleanups and planting trees with @TreePeople_org in South Los Angeles to serving meals at Ronald McDonald House in San Diego and supporting foster youth with @CASA_Sacramento, and more, our teams have logged more than 3,400 volunteer hours so far this year — showing up across California to make a meaningful difference in the communities we serve. Learn more about our commitment to giving back at citizenship.blueshieldca.com. **

@Alagon_Quo @Salinasvhealth @Labcorp @BlueShieldCA Hello, Alfredo. We’d be happy to look into your inquiry and address your concerns. If you’d like further assistance, please DM us. Thanks.

Never trusting @Salinasvhealth, @Labcorp , nor @BlueShieldCA with my money ever again. All 3 gave false approval saying I was covered or proceeding with unauthorized testing for work that was still falsely approved. Lost nearly $100 or more because of all the blame pointing...

@Alagon_Quo @Labcorp @BlueShieldCA We're sorry to hear about your experience. Please DM us for further assistance.

I think @Labcorp is straight up scamming people for money. I didn't approve of ANY testing and I'm getting an anonymous bill with no detail, no due date, and no info for what and charging through @BlueShieldCA with no approval. Worst off, during no office hours to cancel action.

@andrew_levers @BlueShieldCA We're sorry to hear about your experience. Please DM us for further assistance.

@BlueShieldCA I've been trying to change my mailing address for over a month now and it has yet to get updated. Your site says to contact my employer. I did that and they confirmed they contacted CalPERS, which updated my mailing address. No change happened. Please help.

@_c_h_a_s_o_n_ @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

Starting this year, both my PCP and neurologist - both of whom I’ve been seeing for 22 years and treat me for chronic conditions - are no longer covered by my insurance. They both say they were dropped for absolutely no reason. @BlueShieldCA values profits over patients.

@ChadMeise @NorthBayHealth @BlueShieldCA @kcranews @FOX40 @ABC10 @CAgovernor We're sorry to hear about your experience. Please DM us for further assistance. - The Social Media Team

I have a news piece for the difficulty of a @NorthBayHealth DR who keeps getting rejected for much needed insulin prescription for patient from shady @BlueShieldCA for @kcranews @FOX40 @ABC10 You guys interested? Not to mention how @CAgovernor said it was easy for patients l. 🤔

@TalkingInLA @BlueShieldCA @DignityHealth @aboutKP We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

Our health system sucks. It's been another two months since I told my doctor that I'm over a year past time for a COL. I wish we would switch back to Kaiser. At least their system works. @BlueShieldCA @DignityHealth @aboutKP

@lamely_lounges @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

@BlueShieldCA please help. your website for submitting claims is insanely bad. i submitted claims back on Feb 8, 2026. those claims do NOT yet appear on your website to confirm that they were submitted. seriously. as a user, i have no idea if those claims are in process or not!!

@93A4Jules @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

And to think, I cant even get "pre-authorization" for an MRI on my shoulder I fell and separated LAST JULY. @BlueShieldCA says it's "medically unnecessary" yet I have surgery scheduled for it in 3 weeks. NO PRE-AUTHORIZATION is needed for the surgery just the imaging to show what you need surgery for. 🔥😑🔥

@Alagon_Quo @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

I don't know what is going on at @BlueShieldCA but I think they started changing plans and have me paying extra for my visit after I confirmed again before paying at the clinic if I'll be charged extra after leaving. They said no and still paying a surprised bill because of. BSC

@josh_montgomery @BlueShieldCA @CADMHC @CAgovernor @CalMatters @chadterhune @adrin_nazarian @latimes We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

@RussellWolff @CoveredCA @BlueShieldCA @DHCS_CA @MediCal_DHCS We're sorry to hear about your experience. Please DM us for further assistance. -The Social Media Team

@CoveredCA @BlueShieldCA @DHCS_CA @MediCal_DHCS I HAVE SPENT 3 FULL MONTHS BEING ABUSED, THREATENED, & HARASSED BY YOU WHILE FIGHTING TO KEEP MY HEALTH INSURANCE & HEAL FROM MAJOR SURGERY! WHEN IS IT ENOUGH BLOOD FOR YOU??? #healthcare #california

@Roneeeelaw @BlueShieldCA We apologize for the experience you had and would like to help. Please send us a DM if you'd like assistance. -The Social Media Team

@BlueShieldCA thanks. Because your desire to play Yelp and argue about reviews, my wife, who has lupus, cannot continue her care. She recently went into remission. Can I pay my premiums based on your performance???? Do your job and insure people.

@ATLSteel1 @BlueShieldCA Thanks for reaching out! Previously, we requested you send a direct message so we can review your situation and assist you. We’re here and happy to help! –The Social Media Team

@TeamShieldBSC @BlueShieldCA How do I stop these phone calls?

@BlueShieldCA is calling everyone on my insurance plan for some kind of interview unrelated to any claims. They just called looking to talk to my son. Very vague and characterized it as some kind of check in. I'm sure it is some kind of data gathering under the guise of some kind of check in, which I don't want from an insurance company. Interested to know if anybody has a legal remedy for this.