StubHub Support

@AnneMac287 We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

@TeamStubHub I just had to file an appeal with StubHub to get my money. It was for women’s final four tickets. Subsequently found out two other people who had trouble getting in with stubhub tickets they bought. I hope stubhub does the right thing for me and others.

@Bptpa2121 Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@StubHub I bought tix for a customer and ow it seems I can't transfer the tix. Plz help

@KaiMal1k We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

@StubHub my account was hacked and a purchase was made is there truly nothing i can do.

@clickliter33 Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@SkylerBeltran @StubHub I have been trying for a year to get back 27.55 from a concert that was canceled. @StubHub kept trying to claim it was never canceled and have tried multiple deceptive practices. They got the wrong one cause I dont care how long it takes I am going to get my measly 27 bucks back

Absolutely horrible experience and customer service from @StubHub tonight. Sold my 2 season tickets this morning to buy 3 and take both my boys… Well Stubhub never sent our tickets. I called multiple times before we made the trek to Salt Lake and they assured me we would be fine and get us replacement tickets if needed. Well we weren’t fine, they never came and the customer service line just gave me a refund and no replacements! I also couldn’t buy any because the game already started and the sites all took the game off. I haven’t bought on Stubhub in forever and definitely won’t again. Mammoth game on the radio and ice cream it is…

@EmiiJH90 Hello! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you! twitter.com/messages/compo…

@StubHub @Reese10Angel @thegistusa @fangirlsports @StubHub yo compré boletos para otro evento, la página me dice que recibí mis boletos y jamás los recibí, contacte con ustedes y después de la investigación quedaron en devolverme mi dinero, tengo varios días intentando contactar con ustedes y ya no responden, tengo evidencia

Atlanta Dream ticket demand spiked 15x after trading for Angel Reese, the largest single day spike in franchise history. The Angel Reese Effect is real. 🔥 (📷: @Reese10Angel)

@1876JohnA We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

Absolutely horrible experience with @StubHub purchased 2 tickets to a Canucks game, they let me do it and I went to watch them play live.

@dudepetre We apologize for any issues that you are experiencing. If you send us a DM with the order number along with the email address and phone number on your account, we can certainly look into this. twitter.com/messages/compo…

@TeamStubHub @StubHub my listings keep getting deleted, it’s escalated and then nothing happens.

@OurHumanRace Hi there! We are very sorry for the frustration here, as this is never our intention. We would be happy to look into this for you if you DM us with your email address, phone number, and order number. twitter.com/messages/compo…

Paid for @StubHub tickets in December + fees. Spent 2 days, 7 reps, and sent multiple screenshots (StubHub, Ticketmaster, Apple Wallet)… still no tickets. Told “you must have them.” We don’t. Out $320 + hotel. Missed the event. Not user error. System failure. @StubHub ???

@hobro333 Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@stubHub @StubHubhelp 6 calls. 2 months since event, $180 unpaid for sale # 624326776.- tickets sold transferred, game played 2-8-26. Your reps acknowledged delay & escalated it. BBB complaint + demand letter to your litigation department going out shortly

@policypaws Hi there! We’d be happy to look into this for you. Please send us a direct message with your email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@TeamStubHub Hello, trying to sell World Cup Tickets for Canada vs Bosnia but you do not have my section listed

@OurHumanRace We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

@StubHub @TeamStubHub Is not doing the right thing for my wife and her tickets. She paid for them, but can't access @Ticketmaster Someone help!!

@FE_MAN_McHugh We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please DM our support team with your email address, phone number, and order number, so we can assist further. twitter.com/messages/compo…

@StubHub please provide reasoning as to why your payment processing team cannot process a simple payment for an event that happened 12 days ago

@spicyponzi Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you!

@StubHub @coachella StubHub seller sent tickets for Coachella Weekend 1 the day before the festival. The envelope arrived fully sealed but with 0 wristbands, just an empty envelope. Because they were “delivered”, StubHub refused to refund under or find replacements. Unreal.

@MarkEOrtega Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you!

@VoodooHipster @StubHub @coachella It’s a completely fucked situation! If you hear of any good samaritans, I am looking for two after StubHub canceled!

I have heard so many more disappointing @StubHub @coachella situations than any years past. Sellers who did not fulfill should be lifetime banned Buyers should be compensated Stubhub does not care, they get paid either way. This is fucking absurd.

@42south856 Hi there! We are very sorry for the frustration here, as this is never our intention. We would be happy to look into this for you if you DM us with the email address, phone number, and order number. twitter.com/messages/compo…

@ScottFriedman3 @StubHub @coachella Bought Jay Z tickets, still dont have them

A @StubHub @coachella story to get your morning started… 3 months ago I purchased 2 Coachella passes on Stubhub for $812 each.The in hand shipping date was yesterday via FedEx. For a week I have called and been told wait until Tuesday the week of. I called yesterday afternoon and was told my original seller didn’t come through but don’t worry a replacement link would be sent. My hotel is booked, my flight is booked but I have no ticket. There are passes available on their site currently but for double the price I paid. I waited all night for the replacement link. Nothing. I just received an email this morning that my order is cancelled and a refund will be coming. Awful experience! Now because of a trash seller and a trash site I have to buy a new passes today from another site for 2k each. I wasted weeks and now am paying an extra $2600 for 2 tickets Stubhub didn’t deliver. Look at the current market…⬇️⬇️

@edidion07 Hi there! We are very sorry for the frustration here, as this is never our intention. We would be happy to look into this for you if you DM us with the email address, phone number, and order number. twitter.com/messages/compo…

@ScottFriedman3 @StubHub @coachella A seller canceled an order for an event I bought tickets to last month and @StubHub refused to refund me because I waited 2 business days to complain. Hope the $176 they got from me was worth it because it’s the last dollar they’ll ever get from me.

@Yarsues_ Hi there! We are very sorry for the frustration here, as this is never our intention. We would be happy to look into this for you if you DM us with the email address, phone number, and order number. twitter.com/messages/compo…

@TeamStubHub Funny how you say you'd 'be happy to look into this' now that I'm exposing you. My sister bought tickets for $1,181 and your 'glitch' relisted them for $891 according to you 8 min after the purchase.

Hey @StubHub @TeamStubHub—Why are you protecting a seller who is clearly "shorting" tickets? Venue in Sweden released all inventory months ago, yet my seller hasn't transferred. You allow a speculative listing for a sold-out club show? Wait until the 17th for a maybe? Fix this!

@ArizonaCruise Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

Llevan 9 días sin realizar el pago de un boleto que vendí en su plataforma (que entregué en tiempo y forma) y llevan 10 correos dónde me piden que actualicé la dirección de PayPal cuando YA LA ACTUALICÉ. ¿Cuánto tiempo más se van a tardar? @TeamStubHub @StubHubMX @StubHubES

@jbellecake Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@TeamStubHub bruh I never got my money back from a show that was cancelled in September 😭😭😭 you guys are holing on to the tickets for a show that doesn’t exist please give me my money back

@sango4507 Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! twitter.com/messages/compo…

@StubHub I still have not received my tickets for this Mondays event 🙄

give me the coordinates asap