TeamUnify

@drewchappers79 Hi there, Andy. Apologies for the inconvenience. There was a brief issue with some organizations' site access, but the issue has been resolved as of this morning. If you are still experiencing issues, please contact support@teamunify.com. Thank you, and have a great day!

@TeamUnify Good afternoon, we seem to be having issues with access here @StevenageSwim Is your service down at the moment? Thanks.

@meshking Thank you for letting us know. I do apologize that you've continued to see these issues. I can pass this feedback to our support team to ensure it is treated with urgency. Thank you.

@TeamUnify Hi - we already have numerous support tickets open and waiting for fixes. This is affecting us entering county finals and causing our teams significant work. It's very frustrating to keep finding bugs in the latest version that didn't exist in previous versions.

Hi @TeamUnify - just wondering if any other UK swim clubs are experiencing the same issues we have with the latest version. Incorrect entry times in files etc? It's causing a lot of work for us!

@_lukemo Hi there, Luke. Thanks for reaching out. I can certainly pass along this feedback. Please feel free to DM us your email address and the organization you are with if you are looking for more support. I can forward to a representative to reach out. Thank you!

Hey ⁦@TeamUnify⁩ ⁦@SportsEngine⁩ ⁦@se__motion⁩ … the *only* support times all month are two 15min slots a week out?! Your support has been atrocious to long-standing, inherited clients of TU. You are quickly approaching Hy-Tek levels - iykyk, that ain’t good.

@NeerajBahetiPT Hello Neeraj. I'm sorry to hear you are having issues with your daughter's registration. Can you send us a DM with the name of the swim organization and the name of the swim director you've been working with? Then our team can reach out to them to assist. Thank you.

@TeamUnify Hello, I have been trying to get hold of someone at TeamUnify to fix my daughter's swim registration. The swim director has tried to fix the issue, but has not been able to so far. Please reach out. Thanks.

@adamstewart1980 Hi Adam, thanks for reaching out. Great question. I'd like to get you in contact with one of our product experts who can best answer this. Can you send us a DM with the best email address for you as well as the location of your swim organization? Thank you.

What better place to be in February than the @SwimSchools Spring Workshop in San Diego! We're excited to spend time with other wonderful organizations that are devoted to aquatic education. #teamunify #usssaspringworkshop2023 #swimschools #classmanagement #youthsports

Happy #ValentinesDay from TeamUnify! Share the love today all throughout the swimming world. ❤️ 🏊

All set up at the @ASCAswim Pacific Coaches Clinic in Napa, CA! Come and chat with Liz about using TeamUnify to run your swim organization. #ASCA #swimcoaches #teamunify #ontheroad

#TBT to all of the wonderful volunteer opportunities we were able to take part in during 2022. Thank you to the organizations that let us be a part of their amazing causes. We look forward to doing even more in 2023! #volunteering #bettertogether #throwbackthursday #teamunify

@EnriqueAyon5 Hi Enrique. I'm sorry to hear that. One of our representatives will reach out to assist you with this. Thank you!

@TeamUnify Hello I am still not able to view the other team on the On deck app? Please help…

@EnriqueAyon5 Hi there, Enrique. I'm sorry to hear you are having trouble getting help. Can you DM us your email address and we can have someone reach out. Thank you!

@TeamUnify Why is so hard to get help or support for the app??? No one responds?? every-time I send a help ticket no one gets back to me!!!!!!!!

Let's talk #safety. 🚧 Today, we're highlighting the importance of building a safer future for #youthsports. ➡️ Register now for the 1pm CT webinar: sportsengine.social/safety-webinar #NationalYouthSportsWeek #SafetyDay

@RobertCRussell Sorry about that, it should be updated now to allow direct messages. Thank you!

@TeamUnify I am not sure that you allow direct messages from people that you do not follow.

The month of October is National Bullying Prevention Month, so we want to help you prevent bullying in youth sports. Check out this article from the U.S. Center for SafeSport to learn how you can help: bit.ly/3MSFuhN

@RobertCRussell Hi there! Can you DM us your email and phone number? We'll have someone reach out to assist. Thank you!

@TeamUnify @teamunify we have continued billing issues with errors. Your support options for parents is not acceptable. I would like to speak to someone or even have an email would work

Happy National Coaches Day to all of the wonderful coaches out there! We thank you for making youth sports happen, and we couldn't do what we do without you in the swimming community. Coaches, make sure to prioritize your own mental health: bit.ly/3CdUulu

@CoachMercerNL Hello Christopher. Thank you for reaching out and apologies for any inconvenience. It looks like one of our representatives has reached out to you. Please let me know if we can assist with anything else.

Hey @TeamUnify having some issues with our website and no reply to our emails to support. Can you advise why our site suddenly changed a Chameleon template and some pages reverted to older versions.

Can't wait to see our swim school friends at the @SwimSchools National Conference in Hawaii! If you're there, come hang out with us to learn about how TeamUnify can power your swim school. Then stick around as we present a "fiery" surprise as the evening's entertainment!

@coach_gaku @SportsEngine Hello - we've notified your account manager, and they should have reached out to you! Thank you. 🌊

@TeamUnify @SportsEngine TeamUnify websites have been down all day. Please advise!