TeamViewer Support

@Jester512 Thank you for reaching out. You can disable these messages in the TeamViewer settings. Go to Settings → Customization and disable In‑product marketing messages using the toggle (as shown in the screenshot attached). Best, Sophia

Hey @TeamViewer @TeamViewer_help can you not pop this ad up every 30 seconds? Thanks.

@sanjarcode Thanks for getting back to us! We’ve replied via DM and are looking forward to hearing from you. Best, Nadin

@TeamViewer_help also sent mail and app version in DM.

@TeamViewer_help @TeamViewer your Android app has a very major #bug. It does not remember logged in state. Every time I open the app. I have to log in with Google. On OnePlus Nord 5 phone. How has this never been fixed?

@KiPos_info Thank you for reaching out! Based on your description, your case isn't related to our status post. For more info about your TeamViewer 12 license, please check our Community announcement: bit.ly/4nR6m3n Best, Nadin

@TeamViewer_help That's not true. Uur TeamViewer 12 lifetime license we bought is NOT working.

We fixed the issue which caused the degraded performance and all our systems are back online and functional. Please see our current status here: bit.ly/3XjJZWF. We apologize for any inconvenience caused.

We fixed the issue which caused the degraded performance and are now monitoring the situation. Please subscribe to our status page status.teamviewer.com

A subset of our users are currently experiencing technical issues with managed devices visibility. Our engineers are working on the issue. Please subscribe to our status page for more info: status.TeamViewer.com

@JPTefft We’re sorry to hear that your TeamViewer ID was incorrectly flagged for commercial use. If you’re using TeamViewer for personal purposes, you can restore access to the free version by submitting the verification form on their website: bit.ly/3xaCyt7 Best, Chisa

What’s the best alternative to @TeamViewer for iPhone -> 1 pc? TeamViewer started saying I’m using it in a commercial way and locks me out after 30 seconds

@GnSniper22 O comportamento descrito pode ter diferentes causas. Dessa forma, a recomendação é abrir um ticket de suporte para verificar os detalhes do ocorrido e orientá-lo da melhor forma possível: bit.ly/4d9XpQ6. Best, Carol

Por algum motivo o TeamViewer tá corrompendo na máquina de alguns clientes, pelo menos consegui desinstalar e instalar de novo em algumas máquinas, alguém sabe por que isso acontece?

@cppgohan Customers were informed in advance and are encouraged to upgrade to supported versions to continue receiving security updates and technical support. For accurate and up‑to‑date information, customers should always refer to: teamviewer.com/en/resources/t… (2/2)

@DIGITALYCHEE 很多年前 teamviewer 爆安全漏洞, 很多机器被控后基本就没再考虑使用这个工具了.. 那会儿公司的IT安全工具, 如果电脑还安装了 teamviewer 会让你尽快卸载掉 🌚

当初购买 TeamViewer 永久许可，就是为了避免每年续费。 今天发邮件告诉我们，永久版的功能 & 支持，将在年末逐步停用，"暗示"我们该续费了。 那我们当初花大价钱采购 TeamViewer 永久许可的意义在什么地方。

@cppgohan TeamViewer’s phase‑out of older client versions (including versions 13 and 14) is part of our regularly planned lifecycle management for software products. Older versions are retired once they no longer meet our security, compatibility, and support standards. (1/2)

@NealCuliner Thank you for your messages. You can find more information on this topic, as well as the relevant contact details, in our Community here: bit.ly/4cZuJJ8 Best, Nadin

@TeamViewer_help Who do I contact about fixing my license so it can be continued to be used?

@ChristophePeres Merci pour votre message. La nouvelle interface de TeamViewer est déployée progressivement et il n’est pas possible de revenir à l’ancienne version. Si TeamViewer Remote vous pose des difficultés, notre FAQ peut vous aider : bit.ly/4sP4Wbi Bien à vous, Jen

@TeamViewer vous forcer la nouvelle présentation , comment on remet le teamviewer classique ?

@jiangbo2571 Thanks for the follow‑up. We've replied to your private message earlier with more details. Please check your PMs. Best, Sophia

@TeamViewer_help I tried to reply to the work order, but no one responded to me.

We fixed the login issue and all our systems are back online and functional. Please see our current status here: bit.ly/3XjJZWF. We apologize for any inconvenience caused.

@D4rkpanth3r It's our pleasure to help. Please don't hesitate to message us if you have further questions. We'll look forward to the person's reply. I also apologize for my typo in the previous message; "YesWeHack" is the correct program name. Best, Carol

@TeamViewer_help Alright, thank you. The person will definitely reach out to you soon. Thank you

Bug Bounty Rule #1: Never rely on public programs or chase rewards. Even when you uncover serious issues including access to admin panels or internal Func they can still be marked as “Not Applicable” or “Out of Scope”, only to be quietly fixed later. #bugbounty #bug #hunting

@D4rkpanth3r Thanks for reaching out to us. TeamViewer is committed to delivering high-quality service, and the incident described does not reflect our standards. Please DM us with the report ID from WesWeHack, as well as contact psirt@teamviewer.com with more details of the case. Best, Carol

@itx_l0b0 This happens to our members time to time. @TeamViewer are really good at this

@jiangbo2571 Hi, thanks for reaching out. For privacy and security reasons, we're not able to review account‑specific cases here. Based on the message shown, please reach out to your company’s administrator to check your access. If needed, you can also DM us. Best, Sophia

@TeamViewer I have been using your product for almost 10 years, and today you suddenly disabled my account. It's really bad

@jiangbo2571 Hi, thanks for reaching out! Due to security and privacy reasons, we cannot assist with such cases on social media. Therefore, we recommend contacting your company’s administrator to have them review your situation. If you still have questions, feel free to DM us. Best, Sophia

@TeamViewer_help I have been using your product for almost 10 years, and today you suddenly disabled my account. It's really bad

We fixed the issue, and all our systems are back online and functional. Please see our current status here: status.teamviewer.com. We apologize for any inconvenience caused.

@SixlevelOne Merci pour vos remarques sur la clarté des pop-ups lors des transferts de fichiers. Elles sont très utiles et nous les transmettons en interne afin qu’elles puissent être prises en compte. Ici, cliquer sur annuler signifie "Annuler l'action de confirmation". Bien à vous, Sophia

@2geek4you1 @elonmusk @TeamViewer_help On va voir si c'est un moyen de reporter une suggestion d'amélioration !

@elonmusk , c’est beau de faire une voiture qui se conduit toute seule et d’envoyer plein de choses dans l’espace. Mais STP, tu peux faire une popup sans bug ?