Jupiter

Hello Akash, Thank you for reaching out to us. We sincerely apologize for the inconvenience and frustration you've experienced with the Ajio cashback offer. We completely understand how disappointing it feels when an expected reward doesn’t come through. After reviewing your transaction (ID: 0550723023287087607), we found that it wasn’t eligible for this specific offer. We see that your first-ever transaction of ₹299 was made on 13 Dec 2025 at 12:13:30 PM to the merchant RELIANCE RETAIL LIMITED. The promotion was applicable only for new users making their first-ever UPI transaction on Jupiter using a RuPay credit card, or for payments made via Jupiter UPI on a minimum purchase of ₹200 on AJIO. You can check the detailed terms and conditions directly in the AJIO app for complete clarity. We truly appreciate your understanding. Please don’t worry, we’re constantly rolling out exciting new offers, so do keep an eye out for more chances to earn rewards!

Made a purchase on @AJIOLife under an active offer. As per the terms, payment via @TheJupiterApp was eligible for cashback, but I haven’t received it yet Order ID: FN9993700948 Transaction ID 0550723023287087607 Kindly look into this & resolve at the earliest #AJIO #JupiterApp

Hello praveen, Thank you for reaching out to us. We’re really sorry to hear about the delay in your refund, we understand how frustrating this can be. Upon checking, we can confirm that the refund has been successfully credited to your Jupiter Federal account. Please find the transaction details below: Beneficiary Name: Self Date and Time: 25 Jan 2026, 12:31:32 PM Type: CREDIT Channel: CBS Amount: ₹419.0 Bank Reference Number: S7250017 You can also download your account statement to verify the transaction. Let us know if you need any further assistance!

@TheJupiterApp @TheJupiterApp I ordered a product and returned it. original payment was made via UPI using PhonePe, and my UPI is linked to Jupiter Bank.PhonePe shows that the refund has been processed, but the amount is not reflecting in my Jupiter bank statement yet. DM check

As long as you have emotional support, you’re good 👍 #Punch

A mobile-first generation. A highly regulated industry. And a founder building at the intersection of both. In the upcoming Let’s Talk Scale episode, Jitendra Gupta, Founder & CEO, @TheJupiterApp , shares sharp insights on building and scaling in fintech. Full episode dropping soon. #LetsTalkScale #Fintech #ComingSoon

The kind of bonus you don’t have to ask for. #firstinmybloodline #xtraboost

This quarter, our focus at Jupiter has been simple. Refine what already works and elevate what users see every day. One of the screens we chose to completely rethink was the payment success experience. We’ve made the receiver’s name and transaction amount clearly visible throughout the journey, introduced a new processing loader to handle slower networks more gracefully, highlighted Jewels earned in a more prominent way, added contextual next best actions tailored to each user, and refined our categorisation nudge to help keep spends organised effortlessly. Check out how it looks now vs how it looked before 👇 Let us know which one do you prefer. Join the conversation on our community here: community.jupiter.money/t/payment-succ… #jupiterapp #UI #UX #payment #design #experience

Back by demand. The Aurora Metal Debit Card returns. Now available to most Jupiter users. If you missed it the first time, this is your moment. Get yours now - bit.ly/4ro0hNP #aurora #metal #debitcard

Definitely a green flag 💚 #ValentinesWeek

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A quick look at #Budget2026 and how it sets the direction for spending, savings, and priorities. A thread 🧵