Tina

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@ClareWo84020671 @Corendon_Air Good to hear that some are actually receiving this, my flight was from June last year !!! But still getting nowhere

@Tinabender @Corendon_Air I finally received my compensation this week, they may be paying last summers comp. Fingers crossed you are next to be paid!

@Corendon_Air this is Day 6 of tweeting you everyday until I receive the compensation you owe me! You are a law breaking joke of an airline with the worst customer service of all time. £1050 agreed in October from a flight taken in July 2022!

@ClareWo84020671 @Corendon_Air I really hope you get somewhere with this I have had no luck my cancelled flight was June last year and still waiting for the responsible department!!!

@Natalienlah @UK_CAA @IATA @Corendon_Air Priority that’s a new one on me hopefully it’s right I along with many have been waiting for compensation for a cancelled flight from June

@UK_CAA @IATA Any help in getting a refund from @Corendon_Air been months , emailed, completed forms, direct messaged & telephoned nothing along with 100's of other unhappy people

@Corendon_Air @StaceyNicoleB If you can’t help why have you asked previously for a PNR or case reference?

@Tinabender @StaceyNicoleB Good morning, your request will be processed and completed by the responsible department. We ask for your understanding that we cannot help with this process via our social media channels due to the customer's data protection regulations. With kind regards

@Corendon_Air I was told a compensation payment would take 10-12 weeks it’s now been 14 weeks with nothing. Is there anyone I can contact to escalate this

@Ndr90Nick @Corendon_Air Do share if they respond with a contact please

@StaceyNicoleB @Corendon_Air Nope absolutely nothing !

@Tinabender @Corendon_Air Have you had any luck yet @Tinabender ? 16 weeks with nothing for me@from @Corendon_Air

@buzza1991 @liammackay @M90209525 @Corendon_Air More than likely something is not right ! I am fed up receiving there special offers, being funded by non payment of refunds #shockingcustomerservice

@Tinabender @liammackay @M90209525 @Corendon_Air Aye wasting your breathe here. They must be about to go bust as I don’t know anyone who’s received a refund from these chancers.

@Corendon_Air Any chance of a resolution to my case since July , Claim approved yet been six months for payment? Now wen i ring call center i'm hung up on ?And you will not follow up my subject data access request. #worstairlineever

@liammackay @M90209525 @Corendon_Air Good luck ! On DM they come back with a very standard robotic reply, no help at all, #shockingcustomerservice

@Tinabender @M90209525 @Corendon_Air @Corendon_Air Still waiting constantly ignored 7 months 😂 ? 17 emails and no response? Call and agents say contact via email? CXI-2022-2022-2551343490 #shockingcustomerservice Can you update me via DM.

@Corendon_Air @Ndr90Nick I feel for you , I am in the same position, a real lack of customer care, been waiting since June last year for compensation!

@Ndr90Nick Good morning, your request will be processed and completed by the responsible department. We ask for your understanding that we cannot help with this process via our social media channels due to the customer's data protection regulations. With kind regards

@Corendon_Air Think you need customer service staff ! You don’t appear to have any

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@StaceyNicoleB @Corendon_Air Exactly, zero compassion from @Corendon_Air

@Tinabender @Corendon_Air Honestly I just keep getting told to be patient. What’s the use in giving timescales if they aren’t going to be kept to 😅 mine was June 20th

@Corendon_Air @AdamMTMiles Yep seems there really not interested, there is just no way that anyone will communicate with us !

@AdamMTMiles Good morning, your request will be processed and completed by the responsible department. We ask for your understanding that we cannot help with this process via our social media channels due to the customer's data protection regulations. With kind regards

.@Corendon_Air it’s now been 18 weeks since payment was confirmed for my refund and 6 months since the flight itself was cancelled. What’s taking so long and where is my refund?

@oeg1980 @Corendon_Air 9 months ! Ridiculous, I thought my case was bad 7 months ! Shocking customer service,

@Corendon_Air Hi! I am trying to find someone who can advise when my delay compensation will be paid. It was approved on 5 October but I haven’t rec’d as yet. I can see in the ‘ccs’ system that the status is ‘waiting’. Can you help at all? Thanks!

@hemminghouse @Ndr90Nick @Corendon_Air Same from June 22 and still waiting , after sales is a non existent department, social media team quick to say send a PM ! Joke is they reply with wait for the responsible department that are being completely irresponsible ! Or the reply is the can’t help due to data protection!

@Ndr90Nick @Corendon_Air We had massive delays on both of our flights. @Corendon_Air promised us compensation for both flights (august 22). The money has not been paid out to date. Very unprofessional... #WhereIsOurCompensationMoney #PassengerRights

@hemminghouse @Corendon_Air That’s about right as always !

@Tinabender @Corendon_Air Now the social media department is ignoring us too…

@Corendon_Air ⛔️ Caution! I am an experienced frequent flyer. This airline is the worst I have ever flown with. We had massive delays on both of our flights. @Corendon_Air promised us compensation for both flights. The money has not been paid out to date.

@MD08458142 @Corendon_Air We are still in the same position! Very unprofessional the way they handle there customer care

@Corendon_Air @Tinabender Corendon when will the compensation being paid? We are waiting for 5 months now... our case number is CXI-2022-2022-2555746659

@Corendon_Air please pay out the compensation you confirmed. We are waiting for 5 months now!