Ting Mobile

As self-proclaimed phone and gaming enthusiasts, we list our top picks of mobile games. Take a look and get gaming! tingmobile.com/blog/top-mobil…

@PunchKickson Hey there! If you're having issues with service you can reach our Support team directly via phone or online chat at Tingmobile.com/support. They'll be able to check out your account and get you back up and running.

@tingFTW haven't had service for days. i have received no emails informing me of a confirmed or missed payment in a month. i cant log in with correct info to check for some reason. tried to reset my password and you guys arent sending a confirmation email either. whats happening

@manman68528469 Sorry to hear you're having issues with your data. Give our Support team a call or chat (Tingmobile.com/support) so we can troubleshoot the issue and get you back up and running at full speed!

@tingFTW my mobile data's been extremely slow all day.

@elyor_khakimov it turns out there was some ports for X1 SIM cards. The issue has been found, and the fix should be in place in the next couple of days. Sorry for the trouble you have had, but the port will go through!

@tingFTW Hey, thanks for responding to @ mention. Yes, already called support half a dozen times, no progress whatsoever. X1 SIMs are not getting ported...

😯Is it really normal to take more than 2 weeks to port-out a cell number from Ting Mobile? @dishwireless @tucows @tingFTW

@jburtonpdx Hey there! Ting Mobile isn't going anywhere, we're currently working on a lot of stuff behind the scenes, including eSIM. I don't have an exact timeframe for our eSIM release but I can assure you its a top priority for us. Stay tuned to our socials for more info!

@tingFTW - Hi Ting, what's your plan going forward? Will Tingmobile ever support esim? Looks like you have stopped updating your blog and I don't see any recent posts here. Is Ting going to make it or do I need to make other plans?

@vietyork Thanks for reaching out. Our live support agents would be more than happy to look at your billing issue. They can be reached by phone or online chat: tingmobile.com/support

Here's what Ting Mobile charged me for data overage. @tingFTW The overage is only reasonable up to a point. $1050 for 104.33GB of data is too much.

@Umrk11 We do, its @tinginternet

@tingFTW does Ting ISP have a twitter account?

@Weaverwerx The app was discontinued becasue the mobile version of the website has all the same features of the app. We felt it didn't really make sense to devote resources to maintain two things that do the same thing.

The Ting app on my iPhone “expired” and I no longer can find it in the Apple App Store. What’s up? @tingFTW

@DejitaruJin Unfortunately auto-pay is the only option for payment with Ting services. If you need to help changing the preferred method of payment on the account, please reach out to our support line

Theeere's the overdraft because @tingFTW still won't let me halt auto-pay.

@DenWav Hi there. It looks like you may have reached out to us on Reddit as well. We have responded to you there to try to help you out.

I've never been more frustrated than trying to speak to @tingFTW support. Getting lied to and laughed at while Ting does nothing to help us even though Ting's own incompetence is what caused all of these issues in the first place is so aggravating. Horrible customer support.

@HedgerMark Hey Mark! ESIM functionality on Ting Mobile is still in development but we don't currently have an ETA for its release.

@tingFTW what’s the deal with Ting’s inability to support eSIM’s? Your customers are limited in their new phone options.

@BouzaRon Hey there! Happy to take a look at your account and see if I can assist. For some reason Twitter isn't allowing me to DM you. To avoid any account information being made public, it may be best to reach out to Support directly via chat, phone or email. (tingmobile.com/support)

@tingFTW Y'all wanna dm me

@tingFTW you have the worst service and no refund for canceling after 3 days ? What a joke

@poobaabeta Hi there, you've reached out to Ting Mobile and this looks like an issue with your Ting Internet services. Our Internet support team can investigate this issue for you by phone or online chat here: ting.com/contact-us

@tingFTW why is my speed so slow? Reboot modem and not as advertised.

@seanbonner Hi Sean, sorry to hear about the trouble you have had. We haven't had any alerts about any issues in your area. You may want to contact customer support to see if there is anything else going on.

@tingFTW seems like you have an outage in Los Angeles this morning. Not showing up on your status page but data is at 0

@Steve_A_Wolford Thanks for reaching out, your feedback has been passed along. There was an outage last night. All is resolved now. Please let us know if you're still experiencing any issues. All updates are listed on our status page: tinginternetstatus.com

@tingFTW you have an outage in Wake Forest NC. There doesn't seem to be any method to report an outage so I'm doing it here also, please make reporting an outage easier

@claflico Hey there! We're not having any issues with the website at this time. If you're still experiencing issues with MMS, please reach out to Support for troubleshooting at tingmobile.com/support

@tingFTW Having problems today? Getting SSL cert warnings and CORS errors in developer tools on tingmobile website. Am unable to login or chat support via laptop or phone. MMS messages not going through.

@FindZoltak Glad we could help! We also offer home fiber services in select towns. If we are in your area we offer reliable Internet for all your streaming needs. Check out our towns at ting.com Also that ending last night still has us questioning who's behind the devil mask

Thanks @tingFTW for stepping up where @GetSpectrum failed. First time using my hotspot and it's been better than I would have thought

@rcc1000 Thanks for reaching out. If your account was cancelled and you are still getting charged our customer support team would need to investigate. They can be reached by phone at : tingmobile.com/support

@DaveIncog Thanks for reaching out. For this situation our customer support team would be the ones who would need to investigate but if its for a specific carrier there may be an issue with them. Our support team can be reached by phone to help: Tingmobile.com/Support