TomTom South Africa

This account is no longer active or monitored. For the latest updates or customer support, please refer to @TomTom.

@NapeN Hi, we are very sorry to hear that your strap has broken. To arrange for a replacement strap to be sent out please click the link below and you will be directed to a webpage to order a new strap free of charge under the warranty. bit.ly/2yBGdhf cheers TomTom Team

@ph03nikz Hi, if you are unable to order a strap via the link we sent, DM us your address & phone number, email address linked with your watch, the strap colour & size and a copy of your proof of purchase and we can see what we can do, Cheers TomTom

@SAVISALAWYERS Hi, we are very sorry to hear that your strap has broken. To arrange for a replacement strap to be sent out please click the link below and you will be directed to a webpage to order a new strap free of charge under the warranty. bit.ly/2yBGdhf Cheers TomTom Sports

@ph03nikz Hi, sorry to hear your strap has broken, To arrange for a replacement strap to be sent out under the warranty please click following link and you will be directed to a webpage to order a new strap: uk.support.tomtom.com/app/strap_repa… Cheers TomTom Team

@AfricanPlanes Hi Morne, sorry to hear of the issues you have getting a new strap. To get a new strap please click the link below and you will be directed to a webpage to order a new strap free of charge: bit.ly/2yBGdhf Delivery in ZA is normally 1-2 weeks, Cheers TomTom

@SportsmansW your service for @TomTom_SA @TomTom Watches is appalling. Try and order a replacement strap and you get told it takes 4 weeks. Not good enough!

@Slayinmylane Hey, sorry to hear your watch strap has broken, please DM us the following info and we can get a new strap sent out : address & phone #, strap size & colour, the email address linked with your watch, proof of purchase copy. Cheers TomTom

Congratulations to everyone who conquered the @ThembisaMile!

Wishing all the runners good luck for the @ThembisaMile taking place this weekend... One foot in front of the other!

Best of luck to @Meg_Mackenzie86 and Thabang Madiba for the Otter African Trail Run... We're backing you!

@bigchrisvis Hey Chris! Give our customer service team a ring on 080 098 0671. They will be happy to assist with your strap!

@Maries_27_11 Hey Marisa, please give give our customer service team a call on 080 098 0671. They will assist you with your update.

@Janenco_sa Hey @Janenco_sa all our top line watches offer these functions, including the Runner 3.

@LeboMadise Hey Lebogang, please give our CS team a call on 080 098 0671. They will be able to assist!

@u2mee_ Hey there, please give our CS team a call. They will gladly assist you with this issue. Customer Service: 080 098 0671

@lauraversfeld Hey Laura, it’s our pleasure. Thanks for the love!

@lauraversfeld Hey Laura, we’re sorry to see that. Please give our CS team a call on 080 098 0671. They will assist with a replacement strap!

@Meg_Mackenzie86 Thanks for the love, Meg! We’re just trying to keep up with your running adventures...

@bigchrisvis Hey Chris, head to tomtomshop.co.za. Look under ‘Accessories’. I’m sure there are tastier straps that your Siamese might enjoy.

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