Toodice

@virginmedia This particular device uses a wired ethernet connection, but we're getting similar issues elsewhere. The whole network is being affected.

@Toodice Thanks for this. How is the device connected to the router?

@virginmedia We've been getting really slow internet speeds for over a week now here in DY6. The service checker shows no issues, but there's definitely a problem. Speeds have dropped from over 100Mb/s to just 10Mb/s. Any idea?

@virginmedia Sorry, just spotted the bit about running the full test.

@Toodice Hi there, sorry to hear about the slower than expected speeds. Can you run a speed test here: samknows.com/realspeed/ and post a screenshot of the results? Click the 'run full test' option.

@virginmedia This is the result.

@virginmedia I tried repeating the same steps exactly, including the browser I was using on my phone, but the test completes via that link. I'll have to keep hold of the link and try using that if the net goes down again. Could the top link on Google be to an old page? They look identical.

@Toodice Thanks for that, I know it's resolved now however could you try this link virg.in/wifinotworking to see if it works? ^KW

@virginmedia Internet's been down for a few hours now. Your service status says it's fine, and the self test page just hangs. Is the only way to report this through your call centre? It'll cost me a fortune on mobile, as our house phone works through the hub and is down too.

@virginmedia Sure, it was virginmedia.com/support/help/s… - found via one of the top Google results for "Virgin media status".

@Toodice Ahh, okay. Are you able to post what link you were using? ^KW

@virginmedia Nope. It just said it would take up to 30 seconds and then sat there with the spinning icon. Left it for about ten minutes but still no joy.

@Toodice I can understand where you're coming from with that, did you receive any error messages when running through the webpage? ^KW

@virginmedia It began to work again after about two hours. I'll keep that number for any issues in future though. It doesn't build confidence when the hub test webpage doesn't work though.

@Toodice Apologies for the issues faced, can I ask has anything been raised on our service status line via 0800 561 0061? Sometimes that can be updated before the webpage. ^KW

@O2 The sim swap page on your website isn't working. It sends the verification code, accepts it, then just goes to a blank page with the usual O2 website header and footer.

@LANDR_music Can't seem to be able to get mastering previews to play. Are you guys having issues?

@m_salmon @benji1304 🙏🙏🙏 I hope that the lord sees you free of this madness. 🙏🙏🙏 My thoughts and prayers are with you. 🙏🙏🙏

@benji1304 Painfully similar but with more ‘praying hands’ emojis

I just told Lucy I’d divorce her if she added me to the neighbourhood WhatsApp group and I don’t think she’s taking me seriously. I’ve seen the discussions, I can’t be part of it

@virginmedia I need to book an engineer, but your online test won't complete and therefore I can't get to the part to do this online.

@Toodice Thanks for confirming. I know how you'd like things to get sorted. You can speak with our team online, they are available from Mon - Fri: 8AM to 8PM and Sat - Sun: 9AM to 6PM, just click this link: virg.in/smwc, so they can check your connec... virginmedia.response.lithium.com/portal/convers…

@virginmedia No issues on the service status page for DY6 but both TV and broadband are down. Tech support say it'll be down until the 7th of Feb. Is this really the case? We're bored out of our minds after just one day.

@virginmedia No change when rebooting the hub, and it only shows the first two lights. The same wired and wireless, plus obviously the TV is down too. There's an engineer coming later which surprises me if this is supposed to be an area issue.

@Toodice I see. Thanks for checking.I know that this can be frustrating on your end. Does rebooting the Hub make any changes? Is this happening to both wired and wireless connection? Keep us posted. ^MM.

@virginmedia It's still down, and the only issue shown on the service status page is to do with TV Go. Says there's no issue for broadband at all.

@Toodice Hi, thanks for getting in touch. Sorry to hear that you're having issues with your home service last night. I know that this can be frustrating on your end. How is it this morning? Let us know so we can assist you further. ^MM

RIP Keith Flint. Your music will always be a huge influence to me and many others.

@JontiSparrow @ParkitectGame Thought I'd hate that map but got a good theme going and really enjoyed it. I like it when a map forces a really unconventional layout.

In today's @ParkitectGame we work on the foundations of Archipelago Adventures youtu.be/TPKGyZlfKdk

@SuperMeatBoy If your heart feels funny after drinking them, it's just venting excess energy.

IMPORTANT POLL PLEASE READ!!! If I drink two 5 Hour Energy Drinks at the same, what happens? Asking for a deadline.

@benji1304 @m_salmon Apparently you can survive by eating insects. I wish I hadn't eradicated that carpet beetle infestation now.

Anyone who thinks the shit isn't seriously about to hit the fan should both read this thread and also remember that people phoned the police last year when KFC ran out of chicken