Transak Support

@rentmydrivenow @Transak Hi @rentmydrivenow! Sorry to hear you're facing this. We’d be happy to check on your order for you. Could you please DM us your registered email address so we can investigate further? Thanks! twitter.com/messages/compo…

@Transak Shouldn't it just? I bought crypto over hour ago! Money out of bank but no eth in my wallet First one received second one at £10.00 nowhere to be seen

a good crypto purchase flow should feel like: > you tapped > it cleared > it settled > you continued your day

@Skypia365417 Hey, we are sorry to hear about your experience, kindly DM us here x.com/messages/compo… your registered email Id or order Id for us to assist you better.

@Transak_Support istg, I’ve been waiting for my refund now for 36h which ain’t normal, you finally reach me out in DMs and again not answering, I don’t understand what’s so difficult about your job to confirm a refund that I had to do, bc of your system crash etc. Please!

@memecoinfanclub @perignon33 @Transak @moonpay @xPortalApp @MoonPaySupport Hey, we are sorry to hear about your experience, kindly DM us here twitter.com/messages/compo… your registered email Id or order Id for us to assist you better"

Can't seem to use @Transak @moonpay or ramp so I can't buy any crypto from the @xPortalApp. It's pretty lame. Tried contacting them all but hours and hours and hours later. Nothing... @Transak_Support @MoonPaySupport

@KristjanArdon @Transak Hey @KristjanArdon , we are sorry to hear about your experience, kindly DM us here twitter.com/messages/compo… with your registered email Id or order Id for us to assist you better

@Transak Please send me my crypto or send my money back!!!! How long You hold my shit

We take good infra personally. Onramps? ✅ Offramps? Also ✅ Already built into the dApps you love 💙

@LordJamieVShiLL I'm glad to inform you that the issue has been successfully resolved. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your patience and understanding throughout this process.

@Transak_Support Cleared!

@Transak_Support process my buy order its been 3 hours and your ai support is not helpful

@emery_biz I'm glad to inform you that the issue has been successfully resolved. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your patience and understanding throughout this process.

@Transak_Support Are your systems down? My usual purchases are completed in minutes though this one is at an hour. With this crypto crash, please complete my transaction to put my mind at ease 🙌

@emery_biz Hey, we are sorry to hear about your experience. kindly DM us here twitter.com/messages/compo… your registered email ID or order ID for us to assist you better

@Philzee365 Dear Philip, We are already chatting on DM and shared the details that the order is stuck due to a failed security check. You are in touch with our compliance team now. We apologize for any inconvenience caused. Your funds are safe with us.

@Transak_Support My £1000 transfer is stuck since 07/10/2025, 03:06:13 am I've provided all proof of funds as requested by compliance but have had no update for over 24 hours. The Al live chat is unhelpful and I'm getting no email replies. This is causing significant stress.

@fuck121222 Hi there, we're really sorry to hear about your experience - that’s definitely not the kind of support we aim to provide. Kindly DM us here x.com/messages/compo… your registered email ID or order ID for us to assist you better.

@Transak_Support Hello why am I not getting a response My bitcoin is yet reflect on my wallet after 12 days What’s going on.

We are pleased to inform you that the maintenance on Transak systems has been 🟢 successfully completed, and most of our services are now operational. We sincerely apologise for the extended downtime from 4:30am to 10:30pm UTC and any inconvenience this may have caused.

@crypto_k77 I'm glad to inform you that the issue has been successfully resolved. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your patience and understanding throughout this process.

@Transak_Support i have DMd you about a stuck transaction. I need my crypto. Please reply

@lukiszin Sorry to hear you’re experiencing this issue! kindly DM us here x.com/messages/compo…  your registered email Id so we can look into this further.

@ZoltnBugr1 Sorry to hear you’re experiencing this issue! kindly DM us here twitter.com/messages/compo…  your registered email Id so we can look into this further.

@TheCircleArt @Transak Hi there, we're really sorry to hear about your experience - that’s definitely not the kind of support we aim to provide. Kindly DM us here x.com/messages/compo… your registered email ID or order ID for us to assist you better.

@Transak I can see exactly upgrade! Customer sign ticket no answer. 4 tickets after no answer. Chat that is service by bot only look's like. I did payment 2 Day ago no crypto no money...

The natural upgrade for money cash ➡️ cards ➡️ banks ➡️ stablecoins

@bradleyjs11 Hey, we are sorry to hear about your experience, kindly DM us here twitter.com/messages/compo…  your registered email Id or order Id for us to assist you better

@Transak_Support I have put a ticket down but nobody has got back to me in over a day

@Valerii9116 Thanks for bringing this to our attention. Could you please connect with us via DM here so we can assist you further: x.com/messages/15087…

@Transak_Support Hello, we are your partner, our PRODUCTION API doesn’t work properly—show error-Bad Request. Error code: T-INF-103. In STAGING -no error. Could you check does our partnership in power, please?

@Valerii9116 Thanks for bringing this to our attention. Could you please connect with us via DM here so we can assist you further: x.com/messages/15087…

Hi Anil, thanks for highlighting your concern. We can see your order is still in processing, and our team is actively working on it. It has already been prioritised and we’re closely following up with the relevant team. Kindly stay connected with us on chat for updates - we appreciate your patience and understanding

@Transak @tether @IDGCapital why do i have to get all this extended time to get my money back?

Money is changing and we’re enabling it! Thrilled to announce our $16M strategic round to scale stablecoin payments, led by @tether and @IDGCapital Read more on our blog 👉 transak.com/blog/strategic…

@AuthurJ1_NFT @Transak I’d request you to check your SPAM/Junk folders to see if the email was delivered there. We can connect via DM as well- x.com/messages/15087…

gm 🌍 beautiful day to be part of the 24/7 onchain economy