Travelocity

We've made it easier to get help with your trip. For assistance, please reach out to @TravelocityHelp, our Twitter for all things customer service.

@ed_fulkerson Hi there. Please send us a DM, so we can help you further with this. Thanks. -Kyla

@logic_goes_rel Thank you for bringing this to our attention. Please allow me to pull up the reservation and review some details. I'll be right with you for an update. -Lea

@travelocity Seems like you are a BOT with very limited training, please see the DM and respond or get a human in the loop

@travelocity : You cancelled my flight and after so many requests to find an alternative nothing worked..and now for refund you are delaying unprecedentedly. This was the ticket #8101944, please look into this

@logic_goes_rel Hi there, we would like to help with this. Please send us a DM with your itinerary number and email address, so we can assist you further. Thanks. -Lea

@logic_goes_rel Hi there, thank you for bringing this to our attention. Please send us a DM your itinerary number and email address, so we can look into this. Thanks. -Lea

@travelocity Sent DM, please check and do the needful

@logic_goes_rel We're sorry to hear about that. Please send us a private message with your itinerary number and email address, so I can look into this for you. -Joseph

@travelocity : my flight was cancelled just 1 week before departure, extreme inconvenience and no alternative flights provided, request your help in booking the flight, I don’t need any refund :-(

@The_Gia_Woods Hi there. We have sent you a DM. Please let us continue our conversation there. -Sony

@travelocity You have not responded to my email.

@travelocity - You need math lessons! When a $1097.14 credit towards a flight for 2 is applied to a flight for 2 that costs $834.57, you do NOT get an additional $168.00! #math_isnt_mathing

@The_Gia_Woods Hi there. I'm sorry for the inconvenience. Please direct message us your itinerary number and email address, so we can look into your reservation. Thanks. -Sony

Again? Last night was an hour wasted on the phone with a person who tried to swindle another sum of money out of me and then they hung up on me (a degreed accountant)... Then imagine the company hanging up on a person with 100k followers on 2 platforms who is expecting to be treated well... only to find another company that lacks good math skills!

@Nadauld_Justen Hey there! Sorry to hear that something went wrong with your booking. Please send us a private message with your itinerary number and the email address you used to make the booking, and we'll check it out for you. -Nina

@travelocity Who do you want me to private message? Who do I send the message to?

My wife and I got mugged in Paris last week A man with a knife ran up to us next to Eiffel Tower "Give me your fucking phone right now" he said to me I handed over my Siemens cell phone immediately "Yalla, hers too" he shouted I raised my eyebrow "Did I notice a lovely Arabic accent, young man? I warmly said to him, and immediately felt ashamed for being scared This poor man is from abroad and simply still adjusting to the European culture "Take this too, my friend" I said and ripped the pearl necklace off my wife's neck "What the fuck are you doing?!" she started crying "Be quiet. This man is struggling. He needs it more than us" I said He took everything and ran away Sure, theft is never good, but I would rather get robbed in a diverse city, than be safe in a racist white one

@Nadauld_Justen Hi there. We're sorry to hear about this, and we would like to look into this for you. Please send us a private message with the email address and itinerary number associated with your account so that we can check further. -Nina

@travelocity Liza, this is crazy. I'm on the phone with a Travelocity rep right now and he says that I didn't show up at the National Car counter the morning of my reservation. That is insane. I was there and they told me they didn't have a van. I had to go to Avis and pay 4 X the amount.

@Nadauld_Justen If you need further assistance, don't hesitate to reach us through private message to better assist you. -Liza

@travelocity I'm on hold on a call with a "supervisory" right now. She said she's calling the Paris National counter to see why they didn't have a van for me. Great question.

@Nadauld_Justen Hi there, we would like to help with this. Please private message us your itinerary number and email address, so we can assist you further. Thanks. -Liza

@eurofounder @travelocity @nationalcares @Avis @nationalcares didn't care at all. @Avis laughed and said "todays price for a van is $xxxx. I had my whole family standing outside, a long way from home with no rental car. The only van at the entire rental place was at @Avis . They knew I was desperate with no other options.

@Nadauld_Justen Hi there, really sorry to hear this. Please private message us your itinerary number and email address, so we can resolve this for you. Thanks. -Liza

@eurofounder I got mugged in Paris last week too. Happened at the rental car counter. Made a reservation through @travelocity for a van at @nationalcares and they didn't have a van. No help, suggestions, or guidance. Had to go to @Avis counter and pay 4X the price of my reservation price.

@madregoneloca Hi there, to assist you further. Please send us a DM with your itinerary number, email address, and a brief explanation of what happened. Thanks. -Mitch

@travelocity Help

@AbdulJones70mph Hi there, Thank you for reaching out to us. Please send us a DM with your itinerary number, email address for verification purposes to further assist you with your concern. -Phil

@travelocity hello Have a question

@calval27 Hi there, really sorry to hear this. Please private message us your itinerary number and email address, so we can resolve this for you. Thanks. -Rose

Boycotting @travelocity spoke to grieving using credit. Tickets price more expensive than using airline direct. Agent purchased ticket anyway using my credit card unauthorized. Won’t let me cancel

@Hillary35777544 Hi there, really sorry to hear this. Please send us a DM with your itinerary number, email address, and a brief explanation of what happened, so we can look into this further. Thanks. -Stella

@Icelandair @travelocity @USDOT for those of you following along, the flight did arrive at KEF.

@Hillary35777544 Hi there, really sorry to hear this. Please send us a DM with your itinerary number, email address, and a brief explanation of what happened, so we can look into this further. Thanks. -Jane

@Icelandair @travelocity @TravelocityHq @DeptTransport the flight we purchased, 642 on 3/28/2026, is in the air on the way to Iceland per Iceland air’s website. Arriving ahead of schedule. Still asking why we were moved to a different flight when we didn’t ask to do that?

@HotRoz Hi there, really sorry to hear this. Please send us a DM with your itinerary number, email address, and a brief explanation of what happened, so we can look into this further. Thanks. -Jane

Then I called @travelocity. The AI robot that kept asking me the same question. Do better @travelocity and @Hertz . Because on the next time I need a car or make reservation. I will not be using @travelocity or @Hertz .

I have been with @travelocity years. Up until tonight I had a lot of respect for this company. I have a car that is being worked on. Today it cost me 200 dollars to get to work. I book a car on @travelocity. The car was @Hertz I wait my turn. Get to the counter. They would not