Trespass

@AdamFerry3 Hi Adam, thanks for reaching out. We are already supporting various efforts involving convoys heading to Ukraine and will continue to do so where we can.

@Trespass Our community are supporting a Polish family whose relatives in Poland are coordinating humanitarian aid for Ukrainian refugees. Priority items are camping mats, sleeping bags, insulated flasks, backpacks, thermals/base layers and blankets. Anything you can do to help?

The boys are loving their Cooling Vests from Mytrespaws @Trespass thank you so much, they are perfect 👌🐺🐺🌞 #cooldogs #mytrespaws #trespaws

All campsites in the UK are finally open ⛺️ Unsure of where to visit? Read our 'Top 10 family campsites' >>> trespass.com/advice/best-uk…

@HeatherMac86 I appreciate your patience, Thanks

@SeanGarynwa A pleasure and apologies for the delay.

@cbradbee Great to hear, Thanks

@LaurenJay_ox Hello Lauren could you send me your ticket number and I will look into this. Thanks

@suellenceratti Hello Suellen I am very sorry for the delay, I have processed thsi today. Thanks

@Trespass I bought three products with you and returned 2 because it was wrong side. It's been 1 month since you got the items back and I have no response. I sent emails and made calls. RESPECT YOUR CUSTOMERS. I want my money back! ORDER: 1001232315

@dancraddockfilm Please contact our customer care team through your amazon order. Use the contact seller button. We have no known issues with these boots. Thanks

@Trespass hi there, I purchased these which i really like, but they are causing unbearable shin pain. I believe they are the right size and I have added insoles. Wondered if you’d have any advice? They’re unwearable. Trespass Straiton II, Mens Snow... amazon.co.uk/dp/B073WZHNT3?…

@M14HT_R Hello Matt I have processed this today, I am very sorry for the delay. Thanks

@Trespass 944022. Over a month now, still no refund!

@Trespass Need a response please....

@lisasec Hello Lisa all Trespass items bought directly from us have a 12 month guarantee. please contact our team support@trespass.co.uk for further information. Thanks

@Trespass only had these since October!!! #lettinginwater

@LauraJennaRands Hello Laura all Trespass items bought directly from us have a 12 month guarantee. please contact our team support@trespass.co.uk for further information. Thanks

@Trespass how long should your coats last? i got one in November last year and has ripped 🥲

@nataliemacdona1 Hello Natalie I am very sorry, I have emailed you today if you have any questions please let me know. Thanks

@Trespass ordered these 2 weeks ago. 3-5 day delivery, came 14 days after purchase. Covered in loose threads. Looks like factory rejects

@stuartglen80 I am sorry for the delay I can't see an email so if you have ticket number please let me know. Alternatively call our team on 0800 011 9200 8.30am-5.30pm

Hey @Trespass any chance of a response!

@Trespass how do I get in contact with you, nobody responds to email, phone doesn't work. No order and you have my money!

@AReid83 Hello Alan I am sorry for this mistake. Thanks

@HeatherMac86 I have processed this today Thanks

@pickreports Hello Louise I have processed this today and emailed you confirmation. Thanks

@Trespass got faulty walking shoes purchased last may hardly bend worn -can’t get hold of anyone !

@JWarwick4 Hi Jamie I have resent this email with details of your delivery today. Thanks

@SeanGarynwa Hi Sean I have refunded you today, and sent an email confirmation. Thanks

@lizjohnson_33 Hello Liz I am sorry I have sent an email update today. Thanks

@Trespass how can I speak to someone regarding return/exchange? I’ve had the same automated email and no answer on customer service helpline for 3 days