Tynker Support

@hollandsusan @gotynker Have you submitted here? hifiveinventor.freshdesk.com/support/ticket…

@gotynker Hi! I've been unable to log into my Doctor Who High Five account. I've contacted support on that website 3 times over the past month with no response. Can you please assist? Thank you very much!

The sign-in issue was resolved today at 6:56am PST. Thanks for your patience. @gotynker

We are currently experiencing server issues that will affect affect logins for some users. Our team is working on resolving this as soon as we can. Sorry for the inconvenience. @gotynker

@1stwithMsD @gotynker @ParrotEducation If you follow us at this account- we'll DM you the instructions! :-)

🎁 Congrats to @1stwithMsD! You're our 7th winner of a @ParrotEducation drone from @gotynker! Have an amazing #HourofCode with your students, and keep up the great work! Teachers- sign up here to be entered! gotyn.kr/hocwinner

@feingolde @gotynker Hi, Erin! This is a quick fix on our side. For that you'll have to email support [at] tynker [dot] com. We have to do that on our end. Happy to help!

@macknuttie @gotynker Sorry to hear that, Aaron! Please send us an email at support@tynker.com and we'll get this resolved for you.

@gotynker Trying to manage my subscription and getting conflicting pricing in cart. Thoughts?

@mjk_0513 Hi Kirie! Please send us an email at support@tynker.com and we will be happy to help you with this problem.

Tynkerの color A is touching B ブロックが正常に動作してくれないのはなぜだ🤔 PC版ではうまく行ってるのにタブレットだと動かない

@teacherdebra @gotynker We're sorry to hear that! Please reach out to support@tynker.com and we'll get this resolved right away.

@gotynker Some kids missing +actor button in new project. Please advise

@HumanComputer55 @gotynker Hey there! You need to drag the crystals that are below you in the ground to the correct colored pillar. The pillars will disappear when they are touched by the corresponding colored pillar. If you have any further questions, please email us at support@tynker.com.

@msmith116 @gotynker Hi Megan! Please send us an e-mail at support@tynker.com with the username for the account that you need changed and we will be happy to assist.

@aylwardsam @gotynker Hi Sam! Please send us an e-mail at support@tynker.com and we will be happy to help you with this problem.

@mralexEC @gotynker Hi Alex! Please send us an e-mail at support@tynker.com and we will be happy to help you with this problem.

@todd_burleson @gotynker @ParrotEducation Parrot Education sells bundles of 6 drones that come extra batteries, chargers, and more. You can find out more information on their page bit.ly/2oll0na. Each of these bundles comes with a class set of licenses for our Drones 101 course.

@todd_burleson @gotynker @ParrotEducation Hey Todd! Every drone bundle comes with one class set of licenses (30 students). The good news is that you can create drone projects and fly your drones without licenses for every student. Email us at support@tynker.com if you have more questions!

@realitychx @gotynker Please send us an e-mail at support@tynker.com and we will be happy to resolve this issue for you.

@aagha @gotynker We're sorry for the frustration that your daughter has been experiencing. Please send an email to support@tynker.com - they'll be happy to help you troubleshoot this!

@dan_everest @gotynker If you have any questions, the best way to contact us is to e-mail support@tynker.com. We can connect you to the correct people.

@billselak @SpheroEdu @MrMacnology @drezac Yes! Just create a Sphero project and add a Connect Device using the "+" button. Scroll across and you should see a gray sphere next to the Sphero. The gray sphere actor will connect to BB-8 so you should use that one. Email us at support@tynker.com for extra help!

@mr_casal @gotynker Hi Chris! Please send an email to support@tynker.com - they'll be happy to help you troubleshoot this!

@CasitaCreates @gotynker The new teacher dashboard is available for Beta testing. Click on the link at the top of your teacher dashboard to try it out.