UnitedHealthcare

Violence is never acceptable and any comments that suggest otherwise are in no way consistent with our mission and values. The person who made comments online about Saturday night’s incident at a Washington event where President Trump and many other political leaders were gathered is no longer employed by the company.

@SoxGirl613 Hello Sarah. We're sorry to hear about your experience and would like to look into this further. Please DM with your full name, phone number, and best time frame to reach you.

@UHC your call center advocate was rude to me and raised her voice when I asked her to clarify a question I asked . No one deserves to be treated like that when they are calling about an upcoming surgery with questions. She needs to work on her communication skills .

@Codebender_Cate Hello. We'd like to review this with you. Can you direct message us your name, phone number and the best time to give you a call? Thank you.

I am tired. My health is mildly questionable. I've been in bed for the last few days, can't even really sit up at my desk anymore. @UHC is denying everything I need to get back to normal. I told doc I'm too tired to keep trying, and no longer want to go to any more appts. I'm still taking the meds that were actually approved, but they only maintain my current level of exhaustion with no improvement, I'm just stuck here. I wanted to get better so I could get off of disability and get back to a normal life. Insurance decided it was cheaper for me to be at the edge of survival on the bare minimum until they run out of funding.

@SportsLegalFSU Hi Michael, we're sorry to hear about your experience and would like to help. Can you DM us your phone number and the best time to reach you? Thank you.

@UHC just wasted 45 minutes of my time -- 1:36 pm to 2:21 pm, to be exact, transferring me THREE TIMES... with no resolution, when all I needed to do was update the phone number on my account. This is the kind of stuff that sets people off. Why is something that takes 90 seconds to do now an Easter Egg hunt in a monsoon of a task???

@che_winters Hello. Sorry for your frustration! We would like to look into this. With your aunt's consent, please DM us her full name, phone number, and best day and time to reach her.

@UHC the horror stories are true. My aunt has one of your terrible plans and was diagnosed with cancer. She is receiving chemo which causes her to vomit; it is near impossible for her to swallow. All because UHC continues to deny her the medication that accompanies chemo.

@JuicyJunior77 Hello. Sorry for your frustration! Let’s get you to the right team for assistance. Please DM us your full name, phone number, and best day and time to reach you.

i just love @UHC being so fucking horrible that they deny your pharmacy to fill your prescription because they want you to use their home delivery service instead with no advanced notice at all almost 2 weeks without the medication i need and it’ll be 2 more before i get it

@Cyclefan51 Hello, we are sorry to hear of this frustration and would like to look into this with you. Please send a DM with your phone number, full name, and the best time to reach you.- Thank You twitter.com/messages/compo…

@realDonaldTrump @UHC I have spent over 4 hours on the phone trying to understand why my FSA card is being rejected for meds I have been approved for and have enough funds in my account to cover.

@dudismos Hello. We would like to look into this with you. Please DM us your full name, phone number, and best day and time to reach you. twitter.com/messages/compo…

@ReadyCheckGlo Hello! We’d like to look into this further. Please provide the name, phone number, and best time to reach the appropriate contact person regarding your niece's care. Thank you.

@EastAngliantony Hello Antony. Sorry for any frustration. For questions or concerns regarding your plan benefits and providers, please call the customer service number at the back of the ID card. Or if you prefer, please DM us your phone number and best day/ time to call.

@mpatel1573 Please click on the link for steps on how to send a direct message: spr.ly/6013A8NJL

@UHC Hello. Unfortunately, I am not able to send a DM. It appears that it is locked. It says: Unable to send message.

@UHC My son’s Rx for GH therapy has been denied twice. First, they said a chart was missing. We submitted it. Then they claimed growth charts, bone age, labs & endo notes were missing—ALL of which were already sent. Is this about care, or checking boxes?

@FordF15784 Hi Alexander. Our Social Care Team will be in touch shortly. Thank you.

@UHC I am in a dispute with UNC. You had been helping me with a EOC and this fell off the radar. Please call me at 919-815-2804

@adumas97 Hello, we'd like to review this with you. Please DM us your phone number along with the best time to reach you to gather your information. Thank you

@UHC #surest My employer changed to this coverage 1/1/2025. It is the second worst insurance I have ever had with preapproved procedures denied. Continual pestering and excuses in order to get things processed. #HR informed of issues. #done

@jmcdonaldktx Hello. We’d like to look into this with you. Please DM us your full name, contact phone number along with the best time range you’ll be available for a call. Thank you.

@Monkeynana0721 Hello, we'd like to look into this with you. Can you DM us your full name, phone number and the best day and time to call?

@UHC off the phone w/a rep that told me that even if UHC makes a mistake & I have to pay a Drs bill that I shouldn’t have you can’t fix it. This is why ppl HATE insurance companies because you ONLY care about $$. I hope you go BK @SenateGOP @SenateDems @HouseDemocrats @HouseGOP

@Codebender_Cate Hello, we’re sorry to hear about the loss of your mother-in-law. We’d like to look into this with you. Please send DM us with your name, mother-in-law's full name, and a good contact phone number along with the best time to give you a call. Thank you.

@Loralei1313 Hello, we’re sorry to hear of your frustration. We’d like to see what we can do to help. Please send a DM with your full name, good contact phone number along with the best time range when you'll be available for a call. Please include your time zone.

@UHC UnitedHealthcare SHAME SHAME SHAME!!!! My son has 2 autoimmunes and you have denied him humira because you said he doesn’t need It but his pediatric rheumatologist says otherwise. Now you just DENIED my husband a new CPAP machine and sleep study (he has sleep Apnea!! WTF

@helkel Hello. We'd like to look into this with you. Please DM with your full name, phone number, and best time frame to reach you. Thank you.

@UHC is #Accredo pharmacy the only specialty pharmacy I can use to fill my Rx? It has been almost 2 weeks since they received my refill request from my doctor and it has been under “pharmacist review”. Unacceptable! I shouldn’t have to call and request that people do their job.